T ALITA ESPINOZA

** ********* ****, *********, ** 11756– acydwm@r.postjobfree.com

516-***-****

SUMMARY OF QUALIFICATIONS

● . ENTHUSIASTIC, CREATIVE AND WILLING TO ASSUME INCREASED RESPONSIBILITIES

● . STRONG ORGANIZATIONAL SKILLS WITH THE ABILITY TO PRIORITIZE AND MANAGE MULTIPLE TASKS

● . ADAPT QUICKLY TO NEW CHALLENGES AND CHANGING ENVIRONMENTS

● . DETAIL ORIENTED PROFESSIONAL WHO ENJOYS WORKING WITH CUSTOMERS

● . TRUSTWORTHY, RELIABLE, AND DEDICATED

● . BILINGUAL: ENGLISH AND FLUENT IN SPANISH

PROFESSIONAL BACKGROUND

SEARS HOLDINGS (NEW YORK)

CASHIER/ASSOCIATES

• OVER 6 YEARS EXPERIENCE AS A CASHIER

• IN-DEPTH KNOWLEDGE OF MATHEMATICAL CALCULATIONS, BALANCE AND RECONCILE FIGURES

• HANDS-ON EXPERIENCE IN ESTABLISHING AND MAINTAINING CONTINUING CUSTOMER RELATIONSHIPS

• DEMONSTRATED KNOWLEDGE AND UNDERSTANDING OF ORGANIZATIONAL POLICIES, PROCEDURES AND SYSTEMS

• ABLE TO WORK EFFICIENTLY WITH OTHER WORKERS EXTERNAL PARTIES

• DEMONSTRATED PROFICIENCY IN PC APPLICATIONS SUCH AS MS WORD AND EXCEL

.ALL OTHER JOB DUTIES AS ASSIGNED

KPS PALLET S.A. (GUAYAQUIL-ECUADOR)

ADMINISTRATIVE-FINANCIAL MANAGER

.PLAN FINANCIAL CASH FLOW STRATEGIES. (PERIODICALLY)

.PLAN AND PROJECT THE BUDGET OF THE COMPANY

.PLAN TOGETHER WITH THE TAX REVIEWER AND THE ACCOUNTANT THE FISCAL CLOSURE AND ITS ACCOUNTING EFFECT.

.COORDINATE AND SUPERVISE THE EXECUTION OF THE DELEGATED ADMINISTRATIVE ACTIVITIES TO THE DEPENDENCIES UNDER THEIR CHARGE, TO GUARANTEE THE ADEQUATE DEVELOPMENT OF THE ADMINISTRATIVE PROCEDURES OF THE AREA. SEARS HOLDINGS (NEW YORK)

CASHIER/ASSOCIATES

• OVER 6 YEARS EXPERIENCE AS A CASHIER

• IN-DEPTH KNOWLEDGE OF MATHEMATICAL CALCULATIONS, BALANCE AND RECONCILE FIGURES

• HANDS-ON EXPERIENCE IN ESTABLISHING AND MAINTAINING CONTINUING CUSTOMER RELATIONSHIPS

• DEMONSTRATED KNOWLEDGE AND UNDERSTANDING OF ORGANIZATIONAL POLICIES, PROCEDURES AND SYSTEMS

• ABLE TO WORK EFFICIENTLY WITH OTHER WORKERS EXTERNAL PARTIES

• DEMONSTRATED PROFICIENCY IN PC APPLICATIONS SUCH AS MS WORD AND EXCEL

.ALL OTHER JOB DUTIES AS ASSIGNED

CAPITAL ONE BANK (NEW YORK)

SENIOR TELLER I

. RESPONSIBLE FOR MAINTAINING APPROPRIATE CURRENCY LEVEL S

. OVERSEE BRANCH PROOF AND DAY-TO-DAY TELLER OPERATIONS

. MINIMIZING LOSSES BY COMPLYING WITH BANK POLICY AND PROCEDURES

. WAS RECOGNIZED BY DISTRICT YOU INCREASING CUSTOMER SERVICES EXPERIENCE

. GREETS CUSTOMERS/PROSPECTS IN THE LOBBY AND ON THE PHONE

. IDENTIFY AND REFER SALES OPPORTUNITIES TO PLATFORM STAFF

. ALL OTHER JOB DUTIES AS ASSIGNED.

READERS CLUB (GUAYAQUIL-ECUADOR )

. RESPONSIBLE FOR BOOKKEEPING

. RESPONSIBLE OF ACCOUNTS RECEIVABLE IN CHARGED OF ALL FINANCES

. RESPONSIBLE FOR ANSWERING PHONES AND ROUTING CALLS AND MESSAGES ACCURATELY

. SUPERVISED NEW EMPLOYEE TRAINING AND MENTORING PROGRAM

. EXPERIENCE IN SALES & CUSTOMER SERVICE

VINUEZA OPTICAL (GUAYAQUIL-ECUADOR)

MANAGER

. MANAGE ALL PERSONNEL, FINANCES AND PAYROLL

. RESPONSIBLE FOR HIRING NEW EMPLOYEE

. TRAINING SALES REPRESENTATIVES

. HANDLED ALL CONCERNS AND PROVIDED ASSISTANCE TO THE CLIENT AND THEIR CUSTOMERS

. RESPONSIBLE FOR ANSWERING PHONES AND ROUTING CALLS AND MESSAGES ACCURATELY

. ESCALATED LEGAL OR URGENT ISSUES TO BUSINESS OWNER FOR APPROPRIATE HANDLING CAP’S INTERNATIONAL (GUAYAQUIL-ECUADOR)

SECRETARY OF MANAGEMENT

. RESPONSIBLE FOR LOOK AND FEEL OF OFFICE

. RESPONSIBLE FOR ALL IMPORT AND EXPORT DOCUMENTATION AND CONTACTS

. PROVIDED GENERAL OFFICE MANAGERIAL DUTIES

. SERVED AS TRANSLATOR FOR NON-ENGLISH SPEAKING HISPANIC CLIENTS STORE WHITE CASTLE INC. (NEW YORK)

MANAGER I

. RESPONSIBLE FOR CURRENCY MANAGEMENT

. RESPONSIBLE FOR KEEPING SCHEDULES

. ANSWERED PHONES IN A PROFESSIONAL MANNER AND RESOLVED SCHEDULING CONFLICTS

. PROFESSIONAL CUSTOMER SERVICE

. HANDLED ALL INVENTORY, REDUCED EXPENSES BY 25% BY ELIMINATING WASTE; THUS INCREASING THE

LIFE SPAN OF CONSUMABLES

. RESPONSIBLE FOR FAXING AND FILING OFFICE DOCUMENTS EDUCATION

COLEGIO LA DOLOROSA GUAYAQUIL/ECUADOR 6 YEARS

COLEGIO AMARILIS FUENTES ALCIVAR GUAYAQUIL/ECUADOR 6 YEARS TITLE - COMMERCE AND ADMINISTRATION

UNIVERSITY OF GUAYAQUIL GUAYAQUIL/ECUADOR 3 YEARS

ADMINISTRATION

LANGUAGE SKILLS

Fluent in speaking and writing Spanish

COMMUNITY SERVICE

Memory Walk for Alzheimer’s, Avon’s Breast Cancer Walk, The American Heart Association, St. Jude’s Hospital, El Renuevo Christian Church, Here’s Life Inner City, Living Faith Christian Church

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