Trena Helmberger

509-***-****

acyduz@r.postjobfree.com

Overview

Skills: Ten plus years of Customer Service, Ten years Management experience, Sales, Scheduling, POS System, Cash Handling, Leadership, Coordination, Training, Reconciled tills, Excellent Communication Skills, Multi-tasking.

Experience

Terrys Breakfast and Lunch

Restaurant Manager 06/2007-12/2016

●Responsible for Scheduling, Restaurant Flow, and Food Orders

●Responsible for Reconciliation of tills, and responsible of employees tills

●Developed a training plan for all new waitresses and kitchen staff

●Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Skyway Cafe

Lead Supervisor 05/1995-05/2007

Responsible for Scheduling, Restaurant Flow, and Food Orders

Responsible for Reconciliation of tills, and responsible of employees tills

Developed a training plan for all new waitresses and kitchen staff

Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

References Available Upon Request

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