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Customer Service Sales

Location:
Maryville, Tennessee, United States
Posted:
January 20, 2017

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KATHY JENKINS

*** **** ** ***.* Henderson, NV *9015 865-***-****

acyduq@r.postjobfree.com

SUMMARY

I have a very eclectic work history that has gaps from raising my six children. I have always been involved with customer service in all my work experiences. I actually owned and operated the first Subway sandwich franchise in the state of Tennessee from 1985-1988. I currently work in retail and I am working towards my Bachelor’s degree in Psychology/Addiction Counseling.

COMPUTER SKILLS

Proficient in most computer applications as I am an online student and have taken computer applications.

EXPERIENCE

6/13-current

Retail Associate, Shift Leader, Skill trainer, Cracker Barrel Old Country Store, Alcoa, TN

I greet and assist our guests with all of their needs. Have consistently accomplished and surpassed my sales goals over the past 6 months. I have successfully achieved my Par levels and this month will reach the highest level of Par 4. I am responsible for the truck delivery and inventory stocking, keep a MAC card during shifts checking numbers and percentages hourly. Participate in floor moves and setting of new themes.

4/08-9/09

Shift Leader, Dunkin Doughnuts, Orland Park, IL.

Responsible for all operations of the facility including baking, customer service, training and closing of the restaurant. Handling cash and making nightly deposits.

2/90-4/93

Telemarketing, Marietta Daily Journal

Began selling newspaper subscriptions over the phone for close to a year and got promoted to District manager of circulation where I increased my districts sales by 19%, before having my second child and stepping down,

EDUCATION

2014-current

Attending Pellissippi State, started in Business Management, changed major to Social Work half way through. Transferring to finish my Bachelor’s at Liberty University as an online student which allows me open availability to work until I begin my internship the last 2 months of my degree

1997

Certificate in Christian Counseling, Oral Roberts University



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