Administrative Assistant Office

DELISA L. HARRIS

**** ****** ****** *** *******, LA 70114 504-***-**** Email: ********@*****.*** SUMMARY OF EXPERIENCE

Highly innovative professional with proven ability to manage and maintain systems that support clerical production, financial assistance, and special project management. Proven scheduling, organizational, time management, guidance, and negotiation skills demonstrated through purchasing and inventory management. Outstanding ability to adjust to changes and decisions made to maximize business assets. Independently motivated to work in manager's absence, including finding answers to questions, handling difficult situations professionally while using good judgment and discretion, maintaining confidentiality and verbally communicating ideas, instructions, and information in a clear and concise manner.

65 WPM, Short-hand, Dictation, Electronic IT

10/80 Proof Banking Machine, 10-key by touch/sight

Proficient with all general office equipment

Proficient with the TAMS and Lawson systems

Data Stores, Concur, Banner, Meditech, Cognos, BPM

ImageSoft, TouchPoint, and Taxtel Systems

Proficient in Microsoft Office Suite and Lotus Notes

Multi-line phone systems

WP, Windows Applications, Win Scan, Amisys, Macess

Spreadsheets such as Lotus

Databases such as Paradox and FoxPro

Quantech, Laser Scan, Peachtree, WinZip, SAP, Kronos

Adobe Suite including Acrobat and Photoshop

Powerpath Client, End Notes, Citrix, Cerner Applications EMPLOYMENT HISTORY

EXECUTIVE SECRETARY, SLA INTERDISCIPLINARY PROGRAMS / N O C G S, 10/15 – 09/16 Tulane University - New Orleans, LA

Total administrative and project support for director, faculty and staff of 16 programs including the Gulf South Center.

Monitor and reconcile monthly budget activity for departmental and program accounts.

Reconcile and process all P-Card, Corporate Card, and Concur transactions and payments for programs.

Coordinate and organize meetings and events for all programs.

Process various payments and reimbursements for faculty, staff and students of all programs on a daily basis.

Communicate information effectively to program faculty, staff, students and external constituents.

Schedule travel arrangements for visiting constituents and students for all programs.

Serve as Kronos timekeeper for student workers for all programs.

Process and maintain additional payments for duties performed by faculty.

Create and register graduate/undergraduate students for independent study, honor thesis, and internships for programs.

Maintain cleanliness of office suite by facilitating office logistics while interacting with other departments within Tulane.

Assisting visiting scholars and Monroe Fellowship recipients.

Greet and route incoming visitors and telephone calls.

Attend all necessary training courses relevant to assigned duties and university programs and databases.

Assist and support faculty of all departments by processing departmental transfers, one-time pays, electronic IT’s, and faculty salaries as needed.

ACCOUNTS PAYABLE SPECIALIST, ACCOUNTING OFFICE, 07/11 – 09/15 Tulane University - New Orleans, LA

Review P-card logs daily for disputes and appropriateness of submissions and perform necessary action when transactions are determined premature.

Reviewing card denial reports daily for items that require immediate attention and send emails to cardholders on a weekly basis for various types of declines.

Review P-card transaction reports to identify possible compliance issues and send emails on a daily basis to cardholders targeted for review.

Review credit card processing daily for inappropriate activity and processing errors.

Assist the Corporate Card Administrator with cardholder communications, departmental documentation, and card site maintenance.

Monitor and reconcile both TAMS and Concur travel advance accounts on a monthly basis.

Process pay-to, travel, and petty cash reimbursements daily in a timely manner for weekly check distribution.

Monitor the A/P Invoice on-hold report on a monthly basis and clear all items that are in error.

Update the 1099 and Unclaimed Property Reporting by running 1099 error reports monthly by correcting the files in TAMS.

DELISA L. HARRIS

2ND PAGE

PROJECT ASSISTANT, DEPARTMENT OF HUMAN GENETICS, 06/10 – 06/11 Tulane University Medical School - New Orleans, LA

Provides administrative support to the director and departmental staff, by answering office phone, greeting visitors, distributing mail, typing and distributing correspondence, and assisting with financial administration.

Responsible for patient correspondence, program administrative support and special projects as needed.

Maintain laboratory files and patient files for clinic and other satellite clinics.

Assisted Biochemical laboratory in processing patient information through data entry.

Responsible for maintaining the Master Students Program admission data through interactions with graduate students.

Designed and posted all flyers for weekly seminars for Masters Program and completed process by collecting surveys.

Collected and distributed all incoming and outgoing departmental mail, packages and correspondence.

Prepared insurance batch and statistical reports, reimbursement requests, and resulted genetic tests ordered in Meditech.

Maintained day to day tasks through daily interaction with department personnel and patients.

Elected to the Staff Advisory Council

ADMINISTRATIVE SECRETARY, DEPARTMENT OF NEUROSURGERY, 10/08 -- 05/10 Tulane University Medical School - New Orleans, LA

Provides administrative support to the department Chairman, faculty, department administrator, and residents including answering office phone, greeting visitors, distributing mail, typing and distributing correspondence, assisting with financial administration, arranging/scheduling meetings and handling travel arrangements.

Participate in the patient care process by handling telephone calls and maintaining patient related records.

Maintain faculty and personnel files, including the licenses, privileges and credentials of all section faculty

Schedule and maintain all files and documents for department depositions.

Responsible for admission process for all resident applicants including the interview process.

Processing of all residents payroll and vacation/time-off requests.

Maintained and distributed departmental monthly on-call schedule for Tulane and MCLNO hospitals.

Distributed all incoming and outgoing mail and distribution materials for departmental personnel.

Responsible for departmental purchasing and processing. ADMINISTRATIVE ASSISTANT II, TREASURY MANAGEMENT DEPARTMENT, 3/07 – 8/08 Capital One Bank, N.A. – New Orleans, Louisiana

Acts as a liaison by communicating both verbally and in writing with customers, executives, officers and other banking staff.

Responsible for following up on business development opportunities by cross-selling or referring the customers to the appropriate area of the bank for servicing.

Responsible for secretarial/ administrative support, research activities and a significant amount of report compilation.

Able to handle sensitive situations in a mature and confidential manner and personally responds to requests concerning office procedures, products, and services.

Responsible for resolving any internal or external problems that may arise on a daily basis while maintaining role as support personnel for sales managers and other applicable areas.

Prepares material needed for conferences, appointments, meetings, phone calls, and informing Supervisor/Manager on matters to be considered.

Initiate calls to internal and external customers to determine need for assistance on existing and impending services and also prepares reports that may be complex in nature utilizing MS Office programs and in-house banking databases. SENIOR SECRETARY, DEPARTMENT OF HEMATOPATHOLOGY, DIVISION OF PATHOLOGY & LABORATORY MEDICINE, 8/06 – 10/06 UT MD Anderson Cancer Center - Houston, TX

Provided administrative support to the assigned faculty members including answering office phone, greeting visitors, distributing mail, typing and distributing correspondence, assisting with financial administration, arranging/scheduling meetings and handling travel arrangements.

Processed departmental mail, maintained pathology slides for department labs through interaction with Powerpath system.

Updating manuscripts and abstracts according to specific guidelines and grant processing

Participated in the patient care process by handling telephone calls, maintaining patient related records and dictated correspondence while maintaining confidentiality.

Assist in grant process by research and typing information for all grants, contracts, studies and reports

Maintain faculty files, including the licenses, privileges and credentials of all section faculty members.

Respond in a timely manner to processing of documents such as ETO’s, check requests, travel requests, etc.

Responsible for accurate updating and documenting of faculty personal schedules.

Daily interaction with lab personnel and staff.

DELISA L. HARRIS

3RD PAGE

ADMINISTRATIVE ASSISTANT, PURCHASING SERVICES DEPARTMENT, 5/06 – 7/06 Superior Staffing Services, Inc. (UT MD Anderson Cancer Center) – Houston, TX

Provided purchasing services through requisition handling, purchase order processing and document retention.

Maintained invoice processing through data entry into Lawson Systems

Assist buyers by entering paper requisitions in a timely manner into Lawson System

Processed and updated billing invoices through Lawson and Microsoft Office programs.

Daily interaction with department staff to ensure efficient requisition processing.

Updated and processed change orders and vendor changes. Responsible for month-end billing and balancing reports. DOCUMENTATION CLERK, EXPORT DOCUMENTATION DEPARTMENT, 9/05 -- 3/06 P&O Nedlloyd Container Line Ltd. – Houston, TX (Temporary Employment)

Provided administrative support to the Export Documentation Department manager and staff.

Responsible for the correction process of department invoices.

Responsible for maintaining, balancing, and processing month-end billing for vendors and budget reports.

Processed, updated, maintained, and distributed accounting invoices thorough in-house databases and MS Office.

Maintained relationship between customers by processing information in a timely manner.

Updated and maintained information while utilizing in-house databases and Microsoft programs. ADMINISTRATIVE SECRETARY, DEPARTMENT OF PEDIATRICS HEMATOLOGY/ONCOLOGY, 7/02 -- 12/05 Tulane University Medical School - New Orleans, LA

Provides administrative support to the Section Chief and faculty members including answering office phone, greeting visitors, distributing mail, typing and distributing correspondence, assisting with financial administration, arranging/scheduling meetings and handling travel arrangements.

Updating manuscripts and abstracts according to specific guidelines and grant processing

Participated in the patient care process by handling telephone calls, maintaining patient related records and dictated correspondence while maintaining confidentiality. Responsible for departmental purchasing and processing.

Prepare records and charts for clinics; communicate with personnel at outside clinics regarding appointments, patient studies and clinical laboratory results. Acted as a liaison for research staff and student employees.

Responsible for admission process for all resident applicants including the interview process.

Maintain faculty and personnel files, including the licenses, privileges and credentials of all section faculty members.

Research and type information for all grants, contracts, studies and reports.

Monitored and balanced cost center budget activity through in-house databases and MS Excel and MS Access programs and processing of P-Card transactions through tracking and problem solving.

Coordinated faculty recruitment, visiting fellows, training and activities for graduate students and/or preceptor groups.

Balanced and processed billing and inquiries for all accounts and compiled in a month-end report. EDUCATION

Undergraduate status at Tulane University, New Orleans, LA; Earning credits toward a 4-year degree in Social Sciences with a minor in Accounting. Certificate in Basic Accounting Principles, May 2014 Tulane University, New Orleans, LA

ACCOMPLISHMENTS/CERTIFICATIONS

Certified Income Tax Preparer Tau Beta Sigma National Honorary Band Sorority Received Certificate, December 2000 Member since Spring 1989 (April 27, 1989) Mystic Krewe of Femme Fatale Organization

Member, November 2015

REFERENCES / SALARY HISTORY

Professional and/or personal references will be provided upon request.

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