Office Manager
Resume:
Debora D. Oswandel
***** ***** *****, ******** ******, CA 92708
***********@*****.*********:**********@*****.***
mailto:**********@*****.***
SUMMARY
Motivated and results-oriented professional with more than twenty years of experience greatly impacting performance through expert business management, financial control, and effective communication. Experience partnering with all levels of management to define and understand organizational needs in order to advance diverse projects, customer satisfaction and best practices in alignment with organizational objectives.
EXPERIENCE
Go Play Golf May 2016 - Present
Executive Assistant to the President / Director of Strategic Partnerships
Organized and assisted with the president’s daily requirements to increase efficiency
Revamped excel record keeping to furnish the president with more accurate sales data
Acted as the liaison between Go Play Golf and B2B-Business to Business, promotional, incentive and reward industry companies
Reported regularly to the Board of Directors on new opportunities for business expansion
Developed creative strategies to promote and strengthen the company’s brand
Attended multiple vendor conferences to promote the company’s brand and develop client relationships
Created company gift boxes, coordinated inventory orders, office supplies, and travel arrangements
Associated Heating and Air August 2014 – May 2016
Accounting Department Manager
Managed all financial operations including accounts payable, accounts receivable, monthly financial reporting and analysis, weekly payroll and administration of health insurance
Restructured accounting department’s procedures to maximize efficient use of resources and maximize performance
Streamlined financial operations in order to prepare for expected client growth and improved efficiency of financial applications used by technicians in the field
Advantage Body Care Day Spa/Wellness Center October 1992 – November 2016
Owner / Director of Operations
●Managed a team of 12-15 independent contractors, 4 employees and supervised staff schedules
●Managed weekly payroll and accounting records including daily revenue, profit and loss sheets, balance sheets, and all financial summaries. Monitored business performance to forecast financials, improved business processes and reporting, reduced operating costs, and conducted analysis for future business decisions.
●Managed a database of over 8,500 active client accounts to assess customer retention and potential revenue growth. Continually optimized the company’s forms of marketing and advertisement for new clientele and developed retention strategies to better maintain existing client base.
●Assessed operations to improve staff communication and notification procedures to improve overall business efficiency. Identified and implemented human resourcing software applications to meet business objectives.
●Initiated and managed all purchase orders, shipping, inventory, and prepared detailed summaries and retail sales reports
Proficient in Microsoft 365 applications, Quickbooks Pro, Salesforce, FileMaker Pro, Print Shop, and Open Office.
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