Office High School
Resume:
Shannon Pettus
*********@*****.***
Objectives
Dedicated and motivated business graduate seeking an entry level position in a deadline-driven office environment where I’m able to learn and grow within the company. Proven ability to build lasting relationships and effectively manage competing demands with results in achieving challenging goals. A self-starter who is fully committed to proving herself in a new career field.
Education
Faulkner University
Completion: August 2016 Bachelors in Business Administration (BBA)
J.O. Johnson High School
Completion: May 1992 High School Diploma
Experience
Registration Rep. 11 May 2004 – Present
Huntsville Hospital Outpatient Therapy
oEstablishes and maintains diligence in working conjunctively with Business Office personnel to ensure adequate billing, claims filing and financial counseling
oContacts Insurance Companies for Inpatient Benefits & Authorizations
oIdentify and communicate co-pay, co-insurance, and deductible to all patients
oEnsures all compliance required signatures are obtained
oAccurately codes the Time and Attendance system for employees
oMaintain organized filing system for departments records
oMaintains the department minutes of routine staff meetings
oAssists with patient treatment as requested
oManages secondary responsibilities and assignments as assigned by supervisor
oMaintains Medicare Coding Advisory
oUtilizing Microsoft Excel, maintains a tracking system of patients daily
oProvides office additional office support for physical therapist by inputting data, proof reading documentation and gathering requested information
oPrepares new IP orders and enters patient charges
oProcess all incoming and outgoing mail accordingly
oSchedule out-patients at each facility
oRequest MD orders and insurance pre-certifications as needed
oReviews daily work to assure compliance with hospital, federal and state regulations
oDisseminates all appropriate documentation to the necessary departments
oEnsures that a diagnosis, level of care, and a valid physician’s signature are affixed to each order before the order entry process
oMaintains the comfort, privacy, and dignity of each patient in the delivery of services to them
oPromotes the Patient Safety Standards as a core value of the organization
oRefers accounts to financial counselor
Experience
Front office Coordinator June 2000 – May 2004
Huntsville Hospital Wellness Center
oManage customer’s files and records for the office
oMaintain calendars and schedules for all members
oDevelop and maintain a comprehensive and organized billing system for personal training
oOrdered and maintained all office supplies for the department
oHandled membership fees for new and current members
oResponsible for scheduling appointments
oProof read documentation and gather requested information
oCopy documentation for mailing and/or internal distribution
Skills
Utilize Microsoft Word, Excel, Powerpoint and Outlook. Familiar with Adobe acrobat/Adobe reader. Familiar with printers, faxes and scanners. Able to work independently or as part of a group, Great organizational skills, Work well under pressure and Good communication skills
References available upon request
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