Pamela Angeles
Lead Executive Assistant/Office Manager
Houston, TX
**********@*****.*** - 512-***-****
WORK EXPERIENCE
Lead Executive Assistant/Office Manager
Hartman Income Reit - Houston, TX - September 2013 to Present Support CEO, Executive VP and CFO, VP of Property Management, Chief Information Officer and HR Director
• Manage, train and mentor a team of 32 staff members and oversea the support of 160 employees
• Coordinate and manage allocation of office space and departmental moves efficiently
• Manage, track and assist with questions/concerns with PTO, medical leave, FMLA and payroll processing procedures
• Coordinate all meetings; daily, weekly, month and quarterly
Coordinate travel domestic and international; flight, hotel and transportation
Manager calendars; company wide, and multiple staff members: CEO, Executives and Managers
Manage and administer all company events; food, location; set up of meeting area, audio and visual equipment and schedule speakers and guests
Itemized travel expenses
Reconciled corporate card statement and tracking/submitting expense reports
Draft meeting agendas, supply advance materials and execute follow-up meetings and team conferences
• Coordinate all company team building activities and excursions
• Develop yearly budgets and implement them accordingly
• Reconcile AP, AR, yearly budgets, monthly/yearly budgets; proven analysis skills
Process weekly, semi-monthly payroll
Prepare/ generate detailed expense reports and submit
Manage weekly, semi-monthly and monthly reports for individual staff members
• Set up new vendors, negotiate new vendor contracts, reconcile all accounts, timely payment of all invoices and administer/audit month and yearly close outs
• Purchase all equipment and supplies for office
Maintain accurate inventory of all equipment
PO creations/online
• Organize files, develop spreadsheets, fax reports and scan documents
• Organize workflow, prioritize accordingly and trouble shoot any issues that arise HR Generalist:
• Develop and implement personnel policies and procedures
• Prepare and maintain employee handbooks, procedure manuals and policies
• Participate in developing of departmental goals, objectives and new/old systems
• Post job postings on internal and external boards, manage all activity on boards
• Conduct recruitment efforts; screen candidates; administer background checks and drug testing
• Prepare interview packets and schedule interviews for hiring managers
• Process offer letters, send to candidates via mail and email; send out rejection letters all in a timely matter
• Administer all onboarding requirements and employment verification (I-9)
• Handles employee relations counseling, outplacement counseling and exit interviews
• Maintain company organization charts and employee directory
• Oversee compliance with federal and state regulations concerning employment
• Handle human resource records and compile reports from internal database
• Assist in evaluation reports, decisions and results of department goals
• Administer compensation program; monitor performance evaluations and revise as necessary Executive Assistant/ Office Manager
Easy & Fast K - Houston, TX - August 2011 to September 2013
• Supported CEO, CFO and Production Unit
• Handled all TXDOT and licensing permits per individual states
• Processed, updated and issued documentation required for professional licenses and certifications
• Scheduled training classes and coordinated travel logistics
• Coordinated domestic deliveries
• Created and maintained client relations with drivers, vendors and brokers
• Reconciled AP, AR, yearly budgets, monthly/yearly budgets; proven analysis skills
Processed weekly, semi-monthly payroll
Prepared/ generated detailed expense reports and submit
Managed weekly, semi-monthly and monthly reports for individual staff members
• Spearheaded all aspects of training, prepared packets and held orientation for all new employees
• Posted jobs, tracked candidates, scheduled interviews, background and drug tests, all onboarding requirements and administered employment verification (I-9)
• Managed, tracked and assisted with questions/concerns with PTO, medical leave, FMLA and payroll processing procedures
• Assisted with preparation of management presentations, agendas, meeting materials/packets at time with very short notice and overnight delivery to various locations
• Created spreadsheets, composed correspondence, managed databases and created reports and documents using Word, Excel and PowerPoint
• Managed various projects as dictated by business requirements in relation to transportation
• Handled sensitive and confidential company and employee information
• Scheduled, organized and coordinated required department courses, events, offsite meetings and conferences
• Coordinated all calendar and travel arrangements for executives, both international and domestic
Itemized travel expenses
Reconciled corporate card statement and tracking/submitting expense reports
Drafted meeting agendas, supplied advance materials and executed follow-up meetings and team conferences
• Purchased all equipment and supplies for office
Maintained accurate inventory of all equipment
PO creations/online
• Organized files, developed spreadsheets, faxed reports and scanned documents
• Organized workflow, prioritized accordingly and trouble shoot any issues that arise
• Answered phone inquiries/route calls for multiple executives Executive Assistant
M. D. Anderson Cancer Center - Houston, TX - January 2008 to January 2011
• Supported several staff members including Vice Presidents, Directors, Senior Management Analyst, and the Insurance Verification Unit
• Scheduled, organized and coordinated required department courses, events, offsite meetings and conferences
• Scheduled training classes and coordinated travel logistics
• Handled sensitive and confidential employee and company information
• Spearheaded all aspects of training, prepared packets and held orientation for all new employees
• Assisted with preparation of management presentations, agendas, meeting materials/packets at time with very short notice and overnight delivery to various locations
• Purchased all equipment and supplies for office
Maintained accurate inventory of all equipment
PO creations/online
• Processed and managed payroll for 300+ employees
• Managed, tracked and assisted with questions/concerns with PTO, medical leave, FMLA and payroll processing procedures
• Created spreadsheets, composed correspondence, managed databases and created reports and documents using Word, Excel and PowerPoint
• Reconciled all COBRA accounts monthly and annually
• Drafted meeting agendas, supplied advance materials and executed follow-up meetings and team
• Coordinated all calendar and travel arrangements for executives, both international and domestic
Itemized travel expenses
Reconciled corporate card statement and tracking/submitting expense reports
• Processed, updated and issued documentation required for professional licenses and certifications
• Administered all COBRA patients' financial arrangements and documentation
• Coordinated departmental activities
• Organized workflow, prioritized accordingly and trouble shoot any issues that arise
• Answered phone inquiries/route calls for multiple executives
• Provided back up coverage for site Admin Assistants in their absence Event Center Valut Teller
Toyota - Center, TX - August 2007 to December 2009
• Managed large cash-on-hand for Event Center
• Maintained and balanced sole vault
• Reconciled and budgeted daily internal balance sheets Dental Assistant/Receptionist
Oficina Dental del Doctor Humberto - Ciudad de México, D. F. - January 2005 to July 2007
• Translated English/Spanish documents and conversations for patients, physicians, and staff
• Maintained patient accounts including billing, insurance and medical information
• Organize workflow, prioritized accordingly and trouble shoot any issues that arise
• Maintained day to day scheduling and appointments
• Coordinated communication between patients, physicians, other staff members and laboratory personnel
• Managed patient scheduling
EDUCATION
Bachelor in Business Management
University of Houston - Houston, TX
Associates in Arts
Houston Community College - Houston, TX
2011
SKILLS
Proficient in MS Office (Word, Excel, Access, PowerPoint, Outlook), Kronos, Oracle PeopleSoft, Concur, ADP, Yardi (10+ years)
ADDITIONAL INFORMATION
SKILLS
• Years of Office Manager experience combined with extensive Human Resources responsibilities
• Administrative/Logistics Specialist with over 10 years of experience including effective customer rapport
• Excellent time management and prioritizing skills, ability to work in a team environment or independently with/without supervision
• Fully Bilingual in Spanish and English
• Proficient in MS Office (Word, Excel, Access, PowerPoint, Outlook), Kronos, Oracle PeopleSoft, Concur, ADP, Yardi