Customer service host

Objective

I intend to structure my growth, in pace with the

ever-changing corporate environment and thereby make my learning curve to move in a linear fashion along with the growth of my functional skills, coupled with overall personality development, in order to face the challenging times ahead.

Educational Qualification

● Degree in B.A English literature

S hobhit University, New Delhi as Correspondence

Y ear:2011-2014

● Aircraft Maintenance Engineering

R egional Institute of Aviation, Trivandrum

DGCA paper 1 & 2 cleared

Year:2011-2014

● Diploma in International Air Transport

Association

M ontreal, Canada from CIMAMS, Ernakulam

Passed with Distinction

Year:2014

● Plus Two (Computer Science)

Board of HSE, Kerala

Percentage:88%

Year: 2011

● S.S.L.C

Board of Public Exam, Kerala

Percentage: 95%

Year: 2009

Computer skills

Windows, MS Office (Word, Excel), Internet, Social Medias, Search Engines, Airline Reservation Software- Galileo, Amadeus, MACS

Additional qualification

Certification course of Galileo and Amadeus from CIMAMS Certificate of Excellence – Best Outstanding student of CIMAMS Rajya Puraskar award- B harat Scouts & Guides from R.L Bhatia, Former governor

Work Experience

● Currently working as a Customer Service Host

Birld WFS as a Dedicated staff of Kuwait Airways . CIAL,Kochi

Personal Strengths

● Good communication skill and listening.

● Innovative, patient and hard working.

● Ability to lead as well as work with people as a team.

● Desire to learn new things.

● Good listener as well as a good learner.

Reference

Mr. VIJAYA MENON

HOD of Tourism department,

CIMAMS, Ernakulam.

Ph. No: 994-***-****

Mr. MOHANAN NAIR

AME instructor

R.I.A Trivandrum

Ph.no:940*******

Declaration:

I hereby declare that the details given above are true to the best of my knowledge and belief. Place: Ernakulam

Date:

JENCY PAUL

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