Tonya L. Garrette

*** ********

Grosse Pointe Park, Michigan 48230

313-***-****

acydjr@r.postjobfree.com

EDUCATION

Michigan College of Beauty Troy, MI

Esthetics Diploma January 2013

State of Michigan Esthetics License May 2013

University of Phoenix Fort Lauderdale, FL & Southfield, MI

Bachelors of Science in Business Management June 2002

PROFESSIONAL EXPERIENCE

Professional Education Services Group, LLC (PESG) 9/26/16 – present

Substitute School Secretary, and Paraprofessional

Responsible for filling in as the substitute secretary in the schools main office. Answering the phone, various paperwork completion, computer work, filing, and handling of various office equipment. I also fill in as a substitute parapro, aiding the teachers in their classroom in keeping the kids on task and helping with any other classroom duties for general ed. and special ed. students. In both position I interact with students, staff, and parents.

Advanced Home Care 10/12/15 – 9/23/16

Receptionist/Administrative Assistant

Responsible for answering and screening calls on an 8 line phone, greeting and directing visitors, ordering and maintaining the office supplies inventory, filing, faxing, copying, and various other clerical duties as needed; which included the use of the Microsoft office software package.

Dearing Holdings, LLC 1/17/09 – 9/14/15

DBA - Rockefellers Oyster Bar & Grill

& Bert’s on Broadway, LLC

Multiple Positions:

Restaurant Office Manager (promoted)

Responsible for all aspects of the restaurants administrative duties to include all HR duties, time and attendance, processing new hires paperwork, maintaining employee files, maintaining owners calendar, email, and messages, keeping track of and paying bills, extensive use of Microsoft office software, point of sales system maintenance and data entry, cash handling and cash drawer reconciliation, filing, faxing, event scheduling, answering the phone and entering reservations, ordering supplies, weekly email blasts, producing in house marketing and advertising materials, running errands, and any other duties as needed, including bartending, hosting, bussing, and waiting tables.

Administrative Assistant (promoted)

Responsible for all clerical duties to include: filing, typing, payroll, keeping his calendar, checking and tracking his messages and emails, as well as having been the owners personal assistant during two local political campaigns.

Bartender

Responsible for mixing and serving beverages, spirits, and food in a bar/nightclub setting and at various street festivals; as well cash handling, and using a point of sales system.

FaceSaver Cosmetics 9/21/13 – 3/2014 (Part-time-weekends)

Esthetician

My responsibilities included administering the following services to the clients: facials, face & body waxing, eyebrow arching and tinting, application of false lashes. Performed skin care analysis with consultation included as well as recommending products from the FaceSaver line and at home regimen advice.

Office Depot and Subsidiaries, Inc. 3/25/1997 – 8/1/08

Multiple Positions:

Operations Manager (promoted) 1/1/07 – 8/1/08 (Warehouse Ops.) Weston, FL

I managed two different areas of the operation: bulk, and order picking. A total of 35 employees combined; monitoring the accuracy and efficiency of their work. Maintained and held them accountable to an accuracy and productivity standard. I was also responsible for managerial administrative duties to include time and attendance, performance and merit reviews, as well as coaching, mentoring, training, and career development. I served as a mentor to my colleagues a level under me.

Operations Supervisor 11/8/04 – 12/22/06 (Warehouse Ops.) Detroit, MI

I supervised three different areas of the operation: Loading, Receiving, and Training. A total of 27 employees combined; my responsibilities were basically the same as above, only I supervised less people.

Regional Trainer (90% Travel) 9/9/02 – 11/5/04 Corporate HQ (Supply Chain Training)

Based in Detroit, MI

I was responsible for all operations training and compliance of the standard operating procedures for the North Central Region; which included Detroit, Chicago, and Minneapolis. I trained employees in the areas of administration, receiving, inventory control, order picking, and loading. I would assist with training on major projects to include new system implementations or enhancements in the other 18 distribution centers across the country when needed.

Sales Administrative Assistant 5/6/02 – 9/6/02 (Sales) Detroit, MI

I performed various administrative duties: filing, typing, copying, faxing, etc. I generated customer usage reports using Office Depot operating systems Plan-it and AOPS, distributed customer mailings, and created spreadsheets and presentations using Excel and PowerPoint respectively and any other administrative duties as requested to aid in streamlining procedures to improve sales team effectiveness.

Quality Assurance (QA) 1/21/02 – 5/3/02 (Warehouse Ops.) Detroit, MI

I was responsible for checking the accuracy of orders prior to loading and shipping. Kept record of all errors made by each employee, enabling management to track and uphold accuracy standards.

Credit Specialist II & III (promoted) 9/13/99 – 12/27/01 Corporate HQ (A/R – Cash Application)

Delray Beach, FL

I initially was responsible for systematically applying customer payments to their account(s). The position required fast, accurate data entry and 10 key skills as well as the use of various Office Depot operating systems AOPS, MARS, MBS, ES9000 (WMS). Once promoted I continued to perform the before mentioned duties along with serving as team leader to 4 Credit Specialist II employees; making sure the customer payments they applied were done accurately and in a timely manner. I handled any payments that presented problems they were unable to solve.

Administrative Assistant 12/1/97 – 9/3/99 (Warehouse Ops.) Detroit, MI

I was the assistant to 5 managers with over 100 employees combined. Responsible for tracking and updating all time and attendance records, personnel files, and payroll corrections. Other administrative duties included: typing, filing, copying, faxing, conducting phone interviews, screening and testing of potential employees, and the use of Microsoft office Word, Excel and PowerPoint. In this position I also filled in as a back up for two other positions; printing orders and checking the accuracy of orders prior to loading and shipping.

Selector/Picker 3/25/97 – 11/30/97 (Warehouse Ops.) Detroit, MI

I worked on the production line in the warehouse, picking and packing customer orders. I was held to set accuracy and productivity standards.

Personal and Professional references available upon request

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