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Technician Customer Service

Location:
Minneapolis, MN
Posted:
January 19, 2017

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Resume:

WALTER G PARLOW

**** *** ** **

Minneapolis, MN *5418

612-***-****

acydhx@r.postjobfree.com

OBJECTIVE

An unceasing passion for the way things work and over 12 years of experience with proven results in electronic repair technology and leadership leads me to always strive to be the best possible research, development and repair technician for the advancement of the company and enhancement to our customers. This makes me a strongly desired asset as an Electronics Technician for your company.

JOB HISTORY/DUTIES

Biomedical Technician

Fresenius

Robbinsdale, Maple Grove

Start Date: August 2015 to current

Mechanical, Electrical and Calibration repair of kidney dialysis machines. Responsible for monitoring and

taking water culture samples for the purity of the dialysate water.

Electronics Calibration Technician

Randstad Staffing

Shoreview MN

Start Date: June 2014 End Date: January 2015

Achieved calibration of capacitive electronic circuits, for the precise measurement of very small gaps, was critical for our customers. Included was proper bandwidth and voltage to measurement qualifications. Input these qualifications into a database and provided a copy of all calibration data to our customers.

DTR Technician

Walgreens

Mendota Heights MN

Start Date: July 2008 End Date: May 2014

Continuously providing outstanding mechanical aptitude for the resolution and quick repairs of chemical photo printers and pharmacy automated pill dispensers, as this was a major source of revenue for Walgreens. My growth and knowledge in IT came while repairing security, phone, network, registers and computers. Acquiring symptoms from personnel was an essential part to a logical, quick and thorough resolution with the necessary components.

Owner and repair technician

Above Par

Minneapolis MN

Start Date: July 2006 End Date: PRESENT

The timely management and quality of repairs is essential to keeping my client base, and to their income. Attention to conveying progress to customer and satisfying their expectations on the repair of their tanning bed. Looking for contacts for new clients and making sure they can reach me on the web and by phone. Communicate effectively so to acquire symptoms they are experiencing with their tanning bed unit.

Customer Service Repair Technician

Direct Digital Controls

Rogers MN

Start Date: October 2006 End Date: May 2007

Effectively used computer software to dial into and resolve clients heating and air conditioning system problems remotely. Executed sending a technician out to customer's premise if the signals sent with software did not repair problem, which would indicate a piece of hardware was inoperative.

Repair and Maintenance Technician

Ultra Tan

Minneapolis MN

Start Date: July 2004 End Date: July 2006

Maintained and ran every aspect pertaining to the repair department. *Made sure inventory of all parts used in my repairs were on hand. *Organize daily schedule of repairs pertaining to 7 salons and 117 tanning beds. *Diagnosed all air conditioning and heating units. *Brought in contractors for major air conditioning problems and electrical jobs that needed licensed contractors. *Maintained logs on repairs of each tanning bed for purpose of history

911 CCT Technician

Qwest communications

Minneapolis MN

Start Date: Nov 1998 End Date: April 2001

Strong communications for clarification with 911 agency on trouble ticket was an essential element of this job due to the urgent nature of repairing any 911 communication problem. *This commitment led to me receiving an accommodation from a 911 agency in Cheyenne Wyoming. *Computer software aided testing for capacitance, voltage, resistance and coils in troubleshooting of 911 emergency phone circuits. *Lead technician for finding trouble and bringing in correct outside technicians and working with them for the replacement of hardware, or proper electrical connection for resolve.

Electronic Technician

Banner Engineering

Plymouth MN

Start Date: April 1996 End Date: Oct 1998

Extensive Troubleshooting to component level and repair of Infrared, Sonar, and Proximity electronic sensors led to *Lead technician in charge of a team of 7 people who did the testing. *Validating their questions on a test procedure and that the testing equipment was working properly. *Documented high failure rates leading to implementing changes to test procedures and board level circuitry, which I found not to be working to specs, through ECO's. *More than 95% of soldering and repairing was with surface mount components.

Electronic Technician

National Camera Exchange

Golden Valley MN

Start Date: August 1994 End Date: March 1996

Performed troubleshooting of Kodak slide projectors, VCR's and Camcorders to the component level. Called customer with an estimate of the repair and proceeded to repair product with their approval.

Electronic Technician

Kennsco Engineering

Plymouth MN

Start Date: December 1993 End Date: July 1994

Performed troubleshooting and repair to component level of switching power supplies for computers. This type of power supply had internal voltages of 240-300 volts dc.

Assistant Electronics Technician

Compucon

New Hope MN

Start Date: June 1992 End Date: November 1993

Assembled printed circuit boards per drawings Inspected and tested final circuit board assembly Trouble shot failures and repaired to component level QA tested

EDUCATION

DEGREE: Associate Degree

Major: Electronics Technology

N.E.I. college of technology

GPA: 3.4

Classes: Electronic Fundamentals: theory and lab, Amplifier Principals: theory and lab

Applied Electronics I & II: theory and lab, Semiconductor Fundamentals, Theory and lab

DEGREE: Associate Degree

Major: Industrial Electronics Technology

Dunwoody Industrial Institute

GPA: 2.9

Courses: Basic AC/DC electricity, AM/FM radio theory, Logic (AND gates, OR gates, NOR gates), Television theory

Professional Activities/Organizations:

19 year participant of the MS150, 64 pints of blood donations

NOTES,STATEMENTS: Other Related Interests and skills:

*Knowledgeable in reading schematics, some PLC programming

*Very logical thinking

*The way things work, especially electronics

*Excellent in soldering

*Audio and video equipment

*coin collecting, hockey, and bike riding

I originally started my good work ethics, and job experience, as a paper boy at the age of 9 and did this

four years.



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