Technician Customer Service
Resume:
WALTER G PARLOW
Minneapolis, MN *5418
********@***.***
OBJECTIVE
An unceasing passion for the way things work and over 12 years of experience with proven results in electronic repair technology and leadership leads me to always strive to be the best possible research, development and repair technician for the advancement of the company and enhancement to our customers. This makes me a strongly desired asset as an Electronics Technician for your company.
JOB HISTORY/DUTIES
Biomedical Technician
Fresenius
Robbinsdale, Maple Grove
Start Date: August 2015 to current
Mechanical, Electrical and Calibration repair of kidney dialysis machines. Responsible for monitoring and
taking water culture samples for the purity of the dialysate water.
Electronics Calibration Technician
Randstad Staffing
Shoreview MN
Start Date: June 2014 End Date: January 2015
Achieved calibration of capacitive electronic circuits, for the precise measurement of very small gaps, was critical for our customers. Included was proper bandwidth and voltage to measurement qualifications. Input these qualifications into a database and provided a copy of all calibration data to our customers.
DTR Technician
Walgreens
Mendota Heights MN
Start Date: July 2008 End Date: May 2014
Continuously providing outstanding mechanical aptitude for the resolution and quick repairs of chemical photo printers and pharmacy automated pill dispensers, as this was a major source of revenue for Walgreens. My growth and knowledge in IT came while repairing security, phone, network, registers and computers. Acquiring symptoms from personnel was an essential part to a logical, quick and thorough resolution with the necessary components.
Owner and repair technician
Above Par
Minneapolis MN
Start Date: July 2006 End Date: PRESENT
The timely management and quality of repairs is essential to keeping my client base, and to their income. Attention to conveying progress to customer and satisfying their expectations on the repair of their tanning bed. Looking for contacts for new clients and making sure they can reach me on the web and by phone. Communicate effectively so to acquire symptoms they are experiencing with their tanning bed unit.
Customer Service Repair Technician
Direct Digital Controls
Rogers MN
Start Date: October 2006 End Date: May 2007
Effectively used computer software to dial into and resolve clients heating and air conditioning system problems remotely. Executed sending a technician out to customer's premise if the signals sent with software did not repair problem, which would indicate a piece of hardware was inoperative.
Repair and Maintenance Technician
Ultra Tan
Minneapolis MN
Start Date: July 2004 End Date: July 2006
Maintained and ran every aspect pertaining to the repair department. *Made sure inventory of all parts used in my repairs were on hand. *Organize daily schedule of repairs pertaining to 7 salons and 117 tanning beds. *Diagnosed all air conditioning and heating units. *Brought in contractors for major air conditioning problems and electrical jobs that needed licensed contractors. *Maintained logs on repairs of each tanning bed for purpose of history
911 CCT Technician
Qwest communications
Minneapolis MN
Start Date: Nov 1998 End Date: April 2001
Strong communications for clarification with 911 agency on trouble ticket was an essential element of this job due to the urgent nature of repairing any 911 communication problem. *This commitment led to me receiving an accommodation from a 911 agency in Cheyenne Wyoming. *Computer software aided testing for capacitance, voltage, resistance and coils in troubleshooting of 911 emergency phone circuits. *Lead technician for finding trouble and bringing in correct outside technicians and working with them for the replacement of hardware, or proper electrical connection for resolve.
Electronic Technician
Banner Engineering
Plymouth MN
Start Date: April 1996 End Date: Oct 1998
Extensive Troubleshooting to component level and repair of Infrared, Sonar, and Proximity electronic sensors led to *Lead technician in charge of a team of 7 people who did the testing. *Validating their questions on a test procedure and that the testing equipment was working properly. *Documented high failure rates leading to implementing changes to test procedures and board level circuitry, which I found not to be working to specs, through ECO's. *More than 95% of soldering and repairing was with surface mount components.
Electronic Technician
National Camera Exchange
Golden Valley MN
Start Date: August 1994 End Date: March 1996
Performed troubleshooting of Kodak slide projectors, VCR's and Camcorders to the component level. Called customer with an estimate of the repair and proceeded to repair product with their approval.
Electronic Technician
Kennsco Engineering
Plymouth MN
Start Date: December 1993 End Date: July 1994
Performed troubleshooting and repair to component level of switching power supplies for computers. This type of power supply had internal voltages of 240-300 volts dc.
Assistant Electronics Technician
Compucon
New Hope MN
Start Date: June 1992 End Date: November 1993
Assembled printed circuit boards per drawings Inspected and tested final circuit board assembly Trouble shot failures and repaired to component level QA tested
EDUCATION
DEGREE: Associate Degree
Major: Electronics Technology
N.E.I. college of technology
GPA: 3.4
Classes: Electronic Fundamentals: theory and lab, Amplifier Principals: theory and lab
Applied Electronics I & II: theory and lab, Semiconductor Fundamentals, Theory and lab
DEGREE: Associate Degree
Major: Industrial Electronics Technology
Dunwoody Industrial Institute
GPA: 2.9
Courses: Basic AC/DC electricity, AM/FM radio theory, Logic (AND gates, OR gates, NOR gates), Television theory
Professional Activities/Organizations:
19 year participant of the MS150, 64 pints of blood donations
NOTES,STATEMENTS: Other Related Interests and skills:
*Knowledgeable in reading schematics, some PLC programming
*Very logical thinking
*The way things work, especially electronics
*Excellent in soldering
*Audio and video equipment
*coin collecting, hockey, and bike riding
I originally started my good work ethics, and job experience, as a paper boy at the age of 9 and did this
four years.
Contact this candidate