Business/Selling Manager

Thomas M. Carrillo

Summary-Motivated Operations Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.

Highlights-Retail inventory management Store opening and closing procedures Store operations Conflict resolution skills Team-oriented Flexible schedule Recruiting and interviewing Reliable Accurate cash handling Outstanding communication skills

Experience

David Yurman Inventory Control Manger Beverly Hills, CA 2012-Present

Oversee all shipping/ receiving of incoming and outgoing merchandise Reconcile any merchandise discrepancies Prepare and oversee all Cycle Counts and Inventories Scan and receive Trunks Shows Note merchandise damages Oversee Re-ticketing merchandise Make necessary price adjustments Oversee all inter-store transfers Overseeing all supply ordering Prepare for all Visual/Corporate visits Oversee all Customer and in-store merchandise repairs Maintain excellent open communication with all level of executive management in corporate offices, Buyers, outside vendors and other store management

OMEGA/Swatch Group Operation Manager Los Angeles, CA 2011-2012

Assisted Store Manager in the day to day operation of the boutique Maintained open communications with corporate office Identify PR opportunities and awareness that improves the position as Brad Ambassador for OMEGA Help maintain excellent inventory control of merchandise Processed all stock, paperwork and sure stock levels are accurate Opened and closed the store on a daily bases Excellent relationships with outside vendors Maintain excellent relationship with all levels of Management Developing and building client relationships, database and communication Achieving sales target and profit budgets

Barneys New York Selling Supervisor Handbags Beverly Hills, CA 2006-2011

Increased Goyard business from $900,000 to $1.9 million in 2007 Also was instrumental in the annual growth of Lanvin, Prada and other luxury leather good business annually Achieved individual selling goal of $1.3-$1.4 million annually Assisted in maintaining accurate stock levels with stock person Maintain excellent relationship with all levels of Management. Cultivate excellent relationships with stylists and personal clientele Executed floor moves, merchandised, and visual displays Demonstrates excellent teamwork with colleagues Maintain a positive outlook and high morale amongst other associates

Louis Vuitton Category Manager Watches/Jewelry & Accessories Beverly Hills, CA 2001-2006

In charge of Watch & Jewelry, Eyewear, Writing Instruments, Fashion Accessories Maintain a 6% business ($3-$5 Million) overall of store's total business No. 2 producing store in North America in the Watch & Jewelry division Assisted in the management of 50 employees No. 1 Producing Manager to achieve personal goal annually ($600,000) Maintain excellent open communication with all level of executive management in corporate offices (New York and Paris), Buyers and other store management Attended training in New York and Paris. Then performed in- house training for the staff pertaining to new merchandise or new operating procedures Prepared weekly and monthly reports regarding sales, business trends and action plans to achieve business

Tommy Hilfiger Operation Manager Beverly Hills, CA 1999-2001

Processed all stock, paperwork and sure stock levels were accurate Opened and closed the store on a daily bases Excellent relationships with outside vendors Maintain excellent relationship with all levels of Management Assisted visual team with floor moves and display Participated in the store openings and the training of new staff Assisted in the management of 20 employees Communicate with buyers regarding merchandise needs

Bloomingdale's Merchandise Manager Century City, CA 1996-1999

Supervised the merchandising of several departments i.e. Bedding, Bath, House wares and Young World Communicate with buyers regarding merchandise needs Processed all stock, paperwork and sure stock levels were accurate Participated in the Inventory Prep Team Executed floor moves, merchandised, and visual displays Demonstrates excellent teamwork with colleagues Supervise the set-up and breakdown of several sale promotions annually Assisted in the management of 10 stock and 20 sales associates. Instrumental in the opening of the West Coast flagship Assisted in the hiring process of 500+ employees Exceeded sales plan the first year of operation Maintain excellent inventory control and management of Holiday shop outside of the store. Assisted in the management of 15-20 associates

Education

Sanger High High School Diploma Sanger, CA Hospital Corpsman School/USN Medical San Diego, CA

Skills MILLION DOLLAR BOOK, TRAINING, INVENTORY CONTROL, OUTLOOK, EXCEEDED SALES,

MERCHANDISING, SALES ASSOCIATES TRAINING, SALES PLAN, ADJUSTMENTS, CYCLE COUNTS, ORDERING, SHIPPING, BUDGETS, PUBLIC RELATION