Data Entry Office
Resume:
Pamela K Palmer
918-***-**** (Cell)
Apt 202
PO Box 822
Okmulgee, OK 74447
***.*********@*****.***
Summary
I have extensive experience in the Administrative Office/Clerical/Data Entry/field. I worked as an Administration Clerk at the Okmulgee Indian Health Center from February 2002 to March 2010, I resigned to care for my elderly step-dad until 2013, I began working PT with the National Indian Council on Aging Program at various Host Sites, and had to take voluntary leave of absence in 2013, 2014, 2015 due to family emergencies.
Most recently, March 2016, I resumed my employment with NICOA, working Part-Time with the MCN Social Security Assistance Program (Host Site) as a Receptionist/Office Clerk. My skills and experiences include: Office Management. Experience
NICOA (National Indian Council on Aging)
Host Site – MCN Social Security Assistance Program, Okmulgee, OK Mar 2016 - Present Receptionist - Office Clerk
Operate telephone switchboard. Provide information regarding services. Analyze data to determine answers to questions from customers or public. Greet visitors and direct to appropriate destination. Data entry, filing, and maintain incoming/outgoing mail log on computer. Transmit information or documents to customers, using computer, mail or facsimilie machine. Maintain and update Microsoft appointment calender, other clerical duties as assigned.
Experience Feb. 2014 – May 2014
NICOA (National Indian Council on Aging)
Host Site – Project Heart Okmulgee Nutrition Center Kitchen Helper
Prepared meals for the Senior Nutrition Center. Swept, Mopped, and emptied trash. Dishwasher Duties, cleaning and sanitizing work area.
Experience Oct. 2013- Feb 2014
NICOA (National Indian Council on Aging)
Host Site – YMCA, Okmulgee, Ok
Exercise Room Monitor
General cleaning of machines, dusted, vacuumed floors, and monitored the Weight & Exercise Room Policy. Age requirement enforced. Relieved front desk as needed. Experience
NICOA (National Indian Council on Aging)
Host Site - Workforce Oklahoma, Okmulgee, OK Apr. 2013 - Oct 2013 Receptionist- Office Clerk
Assisted clients with signing up for unemployment benefits. Answered questions regarding their 2
claims, directed incoming phone calls. Maintained files. Transmitted information or documents to customers using computers, fax machines and mail. Operated copiers, fax machines, printers and Greeted customers, job applicants, staff and visitors. Performed data entry. Maintained visitor log. Exercised discretion and judgment in frequent contacts with the public. Maintained working knowledge of MS Office. Presented a professional demeanor at all times. Experience
Okmulgee Indian Health Center, Okmulgee, OK Feb. 2002 - Mar. 2010 Administration Clerk
Assisted with billing functions. Posted Accounts Receivable & Accounts Payable on computer. Used and coordinated maintenance of office equipment, such as copiers, scanners, fax machines, voicemail systems and computers. Maintained and updated files, mailing, inventory and database systems. Processed and distributed incoming mail. Prepared and edited routine correspondence, reports and records. Answered and screened telephone calls. Provided support to office manager. Performed data entry. Prepared and collected office timesheets. Greeted and directed visitors, deliverymen, the general public, clients and employees. Ordered office supplies. Maintained a professional image and attitude.
Education
1969 Preston High School, OK
High school diploma
2008 OSU/Okmulgee
Business Administration, GPA : 3.0
Skills
Billing, Data Entry, Mailing, Office Equipment, Office Management, Scanners, Business Administration, Accounts Payable, Accounts Receivable, Microsoft Office, Printers. References Available Upon Request
3
REFERENCES:
Lillian Thomas, Manager
Social Security Assistance Program
Arnetta Yancey, Job Developer
NICOA
Henrietta Thomas, Medical Records Supervisor
Okmulgee Indian Health Center
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