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Manual and automation(UFT/QTP)

Englewood, Colorado, United States
January 19, 2017

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Career Overview


**** ***** ******** ***, **********, CO 80111 C: 720-***-**** Having 12 years of experience in Quality Assurance, emphasis on working with Client Server /Web based applications using Functional (Manual) testing and Automation Testing

4 years of experience in Project management in Proposals, Estimations, Project Planning, Managing Time, Scope and Cost, Contract Definition, Scheduling, Resource loading, Requirements gathering, Risk & Issue Management Strong understanding of QA Process, Waterfall, Hybrid, Agile/Scrum, V-Model SDLC methodologies and can work through different releases of product Good hands on experience in automation testing using HP QTP/UFT Experience in designing frameworks -Keyword driven,Data driven and Hybrid frameworks.

Expertise in writing Test Plans, Test strategy, Test Scenarios & Test cases based on Business requirements, Use cases to support quality deliverables. Expertise in providing QA estimations

Defined and tracked Quality assurance metrics for all the QA projects Experience in reviewing Functional specifications (SRS & BRD's) and identifying incomplete, inconsistent and contradictory requirements Strong experience in System integration testing and co-ordination with other teams Experience on mobile testing with mobile applications on Android, iOS devices and Perfecto

Interacted with business analysts for the base line requirement specifications Leading the complete QA teams which include SIT, Mobile, Performance and functional teams

Well acquainted with Software Development Life Cycle, Testing Life Cycle, Concepts and Integration testing, Regression testing, Web services testing, System testing, Acceptance testing

Exposure to Healthcare, Telecom, Retail Domains

Experience in writing and executing PL/SQL Queries Solid skills in preparing test cases, Functional (Manual), Regression & System testing Good hands-on experience in maintaining the Quality of Applications by using Tools like HP Quality center, HP ALM (11.0,12.01) to perform Defect Logging and Tracking Extensive experience in Manual Testing

Extensive experience on daily status reporting progress on test case execution, defect testing and closure, planning activities weekly and as required to the QA management

Involved in UAT testing

Extensive involvement in various Defect Tracking Tools like Quality Center and MR Tool

.Rised many performance issues relating to the high response times of the transactions Professional Snapshot

Technical Snapshot

Work Experience

which exceeds SLAS executed in the load tests.

Having excellent communication skills both oral and written. Ability to work in tighter schedules and on different applications at the same time Exposure to Selenium - Webdriver

Expertise in Project execution in an Onsite-Offshore model Experienced in executing large engagements in Turnkey model and Fixed Price Model Major clients worked with: DaVita, Lowe's, British Telecom, Nokia Siemens Networks Work towards team motivation to realize the inner strength of individual to improve team productivity and ownership within members of the team 12 years of experience in Software Development & Testing, Project Management Experienced in managing multiple projects simultaneously and experienced in handling Small/Medium/Critical projects

Progressive Leader with broad based achievements in Planning, Coordinating, Building and leading teams

Planning, Tracking, Coordination, Project Status, Schedules, and Delivery with clients

Experience in handling multiple projects/engagements, Resource management, Proposal Management, Effort Invoicing

Operating system Windows XP, 2000, UNIX

Programming Languages C, java,PL/SQL

Scripting Languages VB Scripting

Functional Tool UFT

Test Management Tools Quality Center, HP ALM(11.0&12.01) DBMS SQL Server 2008

Office Software's MS-Outlook, MS-Word, MS-Excel,


Sep 2011 to Jan 2017

QA Manager, QA Lead, Automation Test Lead, Automation Test Engineer Tata Consultancy Services

Client - DaVita HealthCare Partners Inc.

Projects - ePrescribe,Falcon Dialysis, DaVita Rx

Project # 1 ePrescribe:

ePrescribe is a centralized application that provides all functionality necessary to create and manage prescriptions for non-IV-therapy medications, commonly referred to as home medications. ePrescribe will meet the business and functional needs for CMS 2016 bundle. The application will allow licensed teammates to enter verbal prescriptions to be approved by credentialed teammates and transmitted to pharmacies electronically. It will act as a single place for teammates to manage home medications and a single source for that information. One of the main objectives of this project is to build electronic prescription solution for prescribers and get certified by surescripts organization Responsibilities

As a QA Manager:

Primary ownership of the Project Plan and Management of the three key variables in a project: Time, Cost and Scope

Understanding Client requirements

Building Testing Teams for Projects

Collaboration/Communication with Business team/ development and stake holders Resource fulfilment

Driving a high performance culture through strong leadership and effective people management

Ensure project management processes are effective and propose improvements/changes as and when required by coordinating with customer Customer Support/Query Resolution

Build strong relationships with client and various stakeholders Handling Effective change Management and Risk Management Timely implementation of recommendations made by internal auditors Preparing weekly, Monthly dashboards showing Status of each project progress which includes Trend Analysis of all Processes

Coordination with customer & Stakeholders, Customer expectation Management, Scope Management, Tracking & Managing milestones, Quality of Deliverables, Risk Management, Mentoring

Participate in internal Quality Audits and Project Management Review Working closely with key process owners for business process analysis and requirements gathering

Work assignment, scheduling and resource management, Participating in hiring, interviewing and appraisal process for project team Enablement of coaching and mentoring of the team through on job and external trainings

As a QA Lead:

Lead the functional, Integration and Performance QA teams. Developed Test Plans, Test approaches, effort estimations and environment set ups. Attend the test case review meetings and requirements walkthroughs. Test case design and execution

Performed Smoke, regression,Browser Compatibility,Integration testing Mobile testing on iOS and Android environments

Worked on Perfecto tool for mobile testing

Conducted Defect triages.

Extensive involvement in Post production issues tracking and preparation of root cause Analysis.

Involved in User Acceptance testing.

Run different Scenarios (Baseline, Benchmarking, Smoke and Endurance) based on client needs.

Experience in HP Quality Center (requirement, resource, test plan, test lab, defect), graph and report.

Experience in writing and executing SQL queries.

Planning the resource loading

Environment and Software

Hardware Core i5

Operating System Windows 9

Languages C# 4.0

Automation Testing Tool Unified Functional Testing (UFT) Test Management Tool QC 11.0

Database SQL Server 2008 R2

Project #2 - DaVita Rx

DaVita Rx was created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics. Utilizing three high capacity pharmacy operations, it delivers with highest levels of quality care and is committed to improving the lives of our patients. DaVita Rx is a full-service pharmacy that can fill all of your patients' prescription medications prescribed by their nephrologists or other physicians, and also carries many over-the-counter medications and vitamins. DaVita Rx delivers medications to the dialysis facility or to the patient's home, providing your patients with a convenient and potentially money-saving pharmacy option. In addition,

Improved Adherence – DaVita Rx patients take their medications correctly 82% of the time compared to only 32% when using other pharmacies Improved Clinical Outcomes – DaVita Rx patients have 40% fewer hospitalizations than non-DaVita Rx patients.

Medication Adherence Reports – DaVita Rx tracks all kidney and non-kidney related medications to give you a complete record of the medications prescribed for your patients


As a Automation Test Lead

Perform feasibility & proof of concept(POC)

Design and develop Automation Frame work

Develop Automation Test plan

Identifying the tests to be automated

Developing reusable Actions for different functionalities Developing test scripts using QTP and VB scripting Developing & Mapping the test scripts to test cases Execution of test scripts in batch and reporting the defects Maintenance of test suite

Publishing QA metrics and ROI

Environment and Software

Hardware Core i5

Operating System Windows 7

Languages ASP.NET, C#.NET, Flex 4.6

Automation Testing Tool HP UFT

Test Management Tool Quality Center9.2

Database PL/ SQL Developer, SQL Client

Project # 3 Falcon Dialysis

DaVita is a leading provider of kidney care in the United States, providing dialysis services and education for patients with chronic kidney failure and end stage renal disease. The largest independent provider of dialysis services in the United States, DaVita operates or provides administrative services at 1,530 outpatient dialysis facilities and acute units in approximately 720 hospitals, serving approximately 118,000 patients (as of Dec. 31, 2009). In this, our project-Falcon Dialysis - Provides clinical actors with a simple web-based application accessible by authorized DaVita teammates based on their roles for viewing and scheduling the Patients and Teammates and checking the utilization of teammates in maintaining the clinic more effectively


As a Automaton Test Engineer

Explore and understand DaVita applications

Perform feasibility & proof of concept(POC)

Design and develop Automation Frame work

Develop Automation Test plan

Identifying the tests to be automated

Developing reusable Actions for different functionalities Developing test scripts using QTP and VB scripting Developing & Mapping the test scripts to test cases Execution of test scripts in batch and reporting the defects Maintenance of test suite

Environment and Software

Hardware Core i5

Operating System Windows XP

Languages ASP.NET, C#.NET

Database SQL Server 2008

Automation Testing Tool Quick Test Professional 9.2 Test Management Tool Quality centre 9.2

Test Analyst Sep 2010 to Sep 2011

Tata Consultancy Services

Client - Nokia Siemens Networks

Project - Telecommunications Network Management System TNMS PM: TNMS Packet Manager allows you to configure, operate and maintain domains, which supports and monitor different kinds of network elements through the following components.

EM/NE management

User and security management

Log management

Topology management

License management

Customer management

ASON management

Responsibilities as a Test Analyst

Analysing the requirements and logging queries for clarifications Test case design

Test case execution

Reporting the test results to client.

Logging defects in MR-Tool.

Reviewing unit Test cases written by development team in QC. Weekly Status Reporting.

Supporting other application's(DX&CT, Core) RQT.

Interacted with developers and discussed technical problems. Attending Status calls with customer

Environment and Software

Operating System - Windows XP

Languages - JAVA

Defect Management Tool - Quality Center,MR Tool

Automation Test Engineer Aug 2009 to Aug 2010

Tata Consultancy Services

Client - British Telecommunication PLC

Project - Eclipse - Helpdesk Product Diagnostic Tool Eclipse is a web based diagnostic call handling tool to track the progress of customer journey within fault arena. It provides management team with over view of agent performance and detailed MIS. The application will ask advisors questions and use the results of diagnostics tests to route the agent to bring the customers call through to conclusion. Responsibilities as a Automation Test Engineer:

Creation of test environment.

Regression testing (Manual & Automation).

Creation & Execution of QTP scripts.

Defect logging in QC.

Status Reporting.

Involved in Quality Metrics doc & Release Cycle odc preparation. Preparing Defect Tracker & Dash board for each release. Review of E2E Scripts.

Providing support for other testing teams(Volume,E2E) Environment and Software

Hardware Core i5

Operating System Windows XP

Languages .NET

Automation Testing Tool Quick Test Professional

Test Management Tool Quality Control

Configuration Management Tool SVN

Automation Test Engineer Jul 2008 to Mar 2009

Tata Consultancy Services

Client - British Telecom

Project - Clarity Implementation

British Telecommunication Group s is a global telecom giant with it headquarters in London UK. They currently develop, maintain,operate and support a number of software applications for its business andinternal use. British Telecommunication has out-sourced its applications to TCS for development of data migration components from NIKU system to CLARITY. The overall project scope is to design and develop components for Customization of Clarity as per user needs, to migrate ERP data from existing NIKU Corporation System to Clarity using PL/SQL andreporting in Actuate. Responsibilities:

As a Automation Test Engineer

Involved in Developing and executing the automation scripts for all Lines Of Business using Quick Test Professional 9.2.

Preparing the reusable actions and functions for scripts. Defect logging through QC.

Working with team to develop better Automation Framework. Review the Automation Framework for better performance. Status reporting.

Attending the show and tell calls to gather the requirements. Performed End to End testing.

Health-check of schemas on test environments.

Preparing test scripts for business scenarios and executing them from Quality Center9.2. Preparing and Executing Test cases for manual testing based on the Requirements Specification's, Design Documents, Release Notes.

Conducting Functionality Testing, which includes Integration & System Testing and Pre UAT testing.

Functionality test scripts are written strictly based on the SRS. Involved in getting the Response times, Buffer gets, Explain Plan for complex Queries Environment and Software

Hardware Core i3

Operating System Windows XP

Languages .NET

Automation Testing Tool Quick Test Professional 9.2 Test Management Tool Quality centre 9.2

Automation Test Engineer Jun 2007 to Jul 2008

Capgemini Consulting Pvt Ltd - Hyderabad, India

Client - Lowe's Home Improvement, US

Project - Lowe's Store Systems

Lowe's Home Improvement Warehouse is a US-based chain of retail home improvement and appliance stores. Lowe's is ranked 42 on the FORTUNE 500 and is also Forbes- America's Best Managed Company (2005 Retailing). Lowe's is the 14th largest retailer in the U.S. and the 30th largest retailer in the world with more than 730 stores in 42 states and 2000 annual sales exceeding $18 billion. The objective of this project is to eliminate dependence on a specific database platform allowing for the replacement of the current Sybase database with IBM's DB2 Universal Data Base (UDB).

Provide a database platform with greater reliability than the existing Sybase platform

Provide a database platform with better performance than the existing Sybase database, due to advanced SQL optimizer technologies and operating environment optimization

Reduce future technology expenses for the stores

Responsibilities as a Automation Test Engineer

Prepared Manual and Automation Test Suites

Analyzed Source Code to get the functionality of the module Prepared UNIX scripts to check the database functionality Prepared automation scripts and executed in QTP for NaturalDocs generation Prepared Checklists (Manual, QTP, Unix & NaturalDocs) & Best Practices (QTP & TD) Created Modules in Test Plan tab (TD) by mapping with the requirements and tracked the same in Test lab to execute

Involved in bug life cycle using Test Director

Participated in client meetings and effectively communicated in resolving the issues Performing Peer reviews for Manual & Automation Test Suites Generated NaturalDocs in order to get Manual test plans from QTP Scripts

Environment and Software

Hardware Core i3

Operating System Windows XP

Languages C#


Automation Testing Tool QTP

Test Management Tool Test Director

Emulators Exceed, Putty

Test Automation Engineer Feb 2007 to Jun 2007

Qualitree Solutions

Project - TekNet

The aim of the project is to develop a system which could automate the current workflow resulting in a seamless integration of the processes across all departments, one point of reference where all stake holders could input, collect, retrieve information that is needed. The application handles activities such as recruiting the candidates, maintaining all the employee details, managing the Masters, Handling the requests created by employees. Responsibilities as a Test Automation Engineer

Written Manual and Automation Test Suites

Created Modules in Test Plan tab by mapping with the requirements and tracked the same in Test lab to execute

Involved in bug life cycle using Test Director

Performing Peer reviews for Manual & Automation Test Suites Test Engineer Jun 2004 to Jan 2007

Vidata Infotech

Project - Online Banking System

With the emphasis on Security & Accessibility Net Banking has become a viable alternative for the people. OBS allows an account holder to obtain information and manage certain banking transactions through a personal computer. With the increase in popularity of the Internet, more and more banks are providing their customers with online banking facilities. To stay in the competition, Money Banks has decided to develop an online banking application

.This software will, enable a non-account holder to apply or opening an account with the bank, enable an account holder of the bank to register to use the application, Enable registered account holders to log on after their login details are validated and view their account details, provided additional utilities, such as interest calculator and foreign exchange calculator, to the viewers of the application


Requirements analysis

Preparing and Executing Test Cases

Functional Testing

Regression Testing

Defect logging

Daily Status Reports

Bachelor of Technology 2004



Sri Venkateswara University

Test Management, Enthusiastic people person, advanced problem-solving, great organizational skills,Web/Database Servers,Windows-Based Environment Programming,SQL Server, Strong Communication Skills,Software Development Life Cycle, Software Engineering, Software Life Cycle Management, Software Testing, Report Design, Reporting Systems, Requirements Analysis, Requirements Gathering, QA,Process Improvements,Automation Testing ISTQB

HP Quick Test Professional

HP Quality Center

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