Career Overview
ESTHER KUSULURU
**** ***** ******** ***, **********, CO 80111 C: 720-***-**** **********@*****.*** Having 12 years of experience in Quality Assurance, emphasis on working with Client Server /Web based applications using Functional (Manual) testing and Automation Testing
4 years of experience in Project management in Proposals, Estimations, Project Planning, Managing Time, Scope and Cost, Contract Definition, Scheduling, Resource loading, Requirements gathering, Risk & Issue Management Strong understanding of QA Process, Waterfall, Hybrid, Agile/Scrum, V-Model SDLC methodologies and can work through different releases of product Good hands on experience in automation testing using HP QTP/UFT Experience in designing frameworks -Keyword driven,Data driven and Hybrid frameworks.
Expertise in writing Test Plans, Test strategy, Test Scenarios & Test cases based on Business requirements, Use cases to support quality deliverables. Expertise in providing QA estimations
Defined and tracked Quality assurance metrics for all the QA projects Experience in reviewing Functional specifications (SRS & BRD's) and identifying incomplete, inconsistent and contradictory requirements Strong experience in System integration testing and co-ordination with other teams Experience on mobile testing with mobile applications on Android, iOS devices and Perfecto
Interacted with business analysts for the base line requirement specifications Leading the complete QA teams which include SIT, Mobile, Performance and functional teams
Well acquainted with Software Development Life Cycle, Testing Life Cycle, Concepts and Integration testing, Regression testing, Web services testing, System testing, Acceptance testing
Exposure to Healthcare, Telecom, Retail Domains
Experience in writing and executing PL/SQL Queries Solid skills in preparing test cases, Functional (Manual), Regression & System testing Good hands-on experience in maintaining the Quality of Applications by using Tools like HP Quality center, HP ALM (11.0,12.01) to perform Defect Logging and Tracking Extensive experience in Manual Testing
Extensive experience on daily status reporting progress on test case execution, defect testing and closure, planning activities weekly and as required to the QA management
Involved in UAT testing
Extensive involvement in various Defect Tracking Tools like Quality Center and MR Tool
.Rised many performance issues relating to the high response times of the transactions Professional Snapshot
Technical Snapshot
Work Experience
which exceeds SLAS executed in the load tests.
Having excellent communication skills both oral and written. Ability to work in tighter schedules and on different applications at the same time Exposure to Selenium - Webdriver
Expertise in Project execution in an Onsite-Offshore model Experienced in executing large engagements in Turnkey model and Fixed Price Model Major clients worked with: DaVita, Lowe's, British Telecom, Nokia Siemens Networks Work towards team motivation to realize the inner strength of individual to improve team productivity and ownership within members of the team 12 years of experience in Software Development & Testing, Project Management Experienced in managing multiple projects simultaneously and experienced in handling Small/Medium/Critical projects
Progressive Leader with broad based achievements in Planning, Coordinating, Building and leading teams
Planning, Tracking, Coordination, Project Status, Schedules, and Delivery with clients
Experience in handling multiple projects/engagements, Resource management, Proposal Management, Effort Invoicing
Operating system Windows XP, 2000, UNIX
Programming Languages C, java,PL/SQL
Scripting Languages VB Scripting
Functional Tool UFT
Test Management Tools Quality Center, HP ALM(11.0&12.01) DBMS SQL Server 2008
Office Software's MS-Outlook, MS-Word, MS-Excel,
MS-Project.
Sep 2011 to Jan 2017
QA Manager, QA Lead, Automation Test Lead, Automation Test Engineer Tata Consultancy Services
Client - DaVita HealthCare Partners Inc.
Projects - ePrescribe,Falcon Dialysis, DaVita Rx
Project # 1 ePrescribe:
ePrescribe is a centralized application that provides all functionality necessary to create and manage prescriptions for non-IV-therapy medications, commonly referred to as home medications. ePrescribe will meet the business and functional needs for CMS 2016 bundle. The application will allow licensed teammates to enter verbal prescriptions to be approved by credentialed teammates and transmitted to pharmacies electronically. It will act as a single place for teammates to manage home medications and a single source for that information. One of the main objectives of this project is to build electronic prescription solution for prescribers and get certified by surescripts organization Responsibilities
As a QA Manager:
Primary ownership of the Project Plan and Management of the three key variables in a project: Time, Cost and Scope
Understanding Client requirements
Building Testing Teams for Projects
Collaboration/Communication with Business team/ development and stake holders Resource fulfilment
Driving a high performance culture through strong leadership and effective people management
Ensure project management processes are effective and propose improvements/changes as and when required by coordinating with customer Customer Support/Query Resolution
Build strong relationships with client and various stakeholders Handling Effective change Management and Risk Management Timely implementation of recommendations made by internal auditors Preparing weekly, Monthly dashboards showing Status of each project progress which includes Trend Analysis of all Processes
Coordination with customer & Stakeholders, Customer expectation Management, Scope Management, Tracking & Managing milestones, Quality of Deliverables, Risk Management, Mentoring
Participate in internal Quality Audits and Project Management Review Working closely with key process owners for business process analysis and requirements gathering
Work assignment, scheduling and resource management, Participating in hiring, interviewing and appraisal process for project team Enablement of coaching and mentoring of the team through on job and external trainings
As a QA Lead:
Lead the functional, Integration and Performance QA teams. Developed Test Plans, Test approaches, effort estimations and environment set ups. Attend the test case review meetings and requirements walkthroughs. Test case design and execution
Performed Smoke, regression,Browser Compatibility,Integration testing Mobile testing on iOS and Android environments
Worked on Perfecto tool for mobile testing
Conducted Defect triages.
Extensive involvement in Post production issues tracking and preparation of root cause Analysis.
Involved in User Acceptance testing.
Run different Scenarios (Baseline, Benchmarking, Smoke and Endurance) based on client needs.
Experience in HP Quality Center (requirement, resource, test plan, test lab, defect), graph and report.
Experience in writing and executing SQL queries.
Planning the resource loading
Environment and Software
Hardware Core i5
Operating System Windows 9
Languages C# 4.0
Automation Testing Tool Unified Functional Testing (UFT) Test Management Tool QC 11.0
Database SQL Server 2008 R2
Project #2 - DaVita Rx
DaVita Rx was created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics. Utilizing three high capacity pharmacy operations, it delivers with highest levels of quality care and is committed to improving the lives of our patients. DaVita Rx is a full-service pharmacy that can fill all of your patients' prescription medications prescribed by their nephrologists or other physicians, and also carries many over-the-counter medications and vitamins. DaVita Rx delivers medications to the dialysis facility or to the patient's home, providing your patients with a convenient and potentially money-saving pharmacy option. In addition,
Improved Adherence – DaVita Rx patients take their medications correctly 82% of the time compared to only 32% when using other pharmacies Improved Clinical Outcomes – DaVita Rx patients have 40% fewer hospitalizations than non-DaVita Rx patients.
Medication Adherence Reports – DaVita Rx tracks all kidney and non-kidney related medications to give you a complete record of the medications prescribed for your patients
Responsibilities
As a Automation Test Lead
Perform feasibility & proof of concept(POC)
Design and develop Automation Frame work
Develop Automation Test plan
Identifying the tests to be automated
Developing reusable Actions for different functionalities Developing test scripts using QTP and VB scripting Developing & Mapping the test scripts to test cases Execution of test scripts in batch and reporting the defects Maintenance of test suite
Publishing QA metrics and ROI
Environment and Software
Hardware Core i5
Operating System Windows 7
Languages ASP.NET, C#.NET, Flex 4.6
Automation Testing Tool HP UFT
Test Management Tool Quality Center9.2
Database PL/ SQL Developer, SQL Client
Project # 3 Falcon Dialysis
DaVita is a leading provider of kidney care in the United States, providing dialysis services and education for patients with chronic kidney failure and end stage renal disease. The largest independent provider of dialysis services in the United States, DaVita operates or provides administrative services at 1,530 outpatient dialysis facilities and acute units in approximately 720 hospitals, serving approximately 118,000 patients (as of Dec. 31, 2009). In this, our project-Falcon Dialysis - Provides clinical actors with a simple web-based application accessible by authorized DaVita teammates based on their roles for viewing and scheduling the Patients and Teammates and checking the utilization of teammates in maintaining the clinic more effectively
Responsibilities
As a Automaton Test Engineer
Explore and understand DaVita applications
Perform feasibility & proof of concept(POC)
Design and develop Automation Frame work
Develop Automation Test plan
Identifying the tests to be automated
Developing reusable Actions for different functionalities Developing test scripts using QTP and VB scripting Developing & Mapping the test scripts to test cases Execution of test scripts in batch and reporting the defects Maintenance of test suite
Environment and Software
Hardware Core i5
Operating System Windows XP
Languages ASP.NET, C#.NET
Database SQL Server 2008
Automation Testing Tool Quick Test Professional 9.2 Test Management Tool Quality centre 9.2
Test Analyst Sep 2010 to Sep 2011
Tata Consultancy Services
Client - Nokia Siemens Networks
Project - Telecommunications Network Management System TNMS PM: TNMS Packet Manager allows you to configure, operate and maintain domains, which supports and monitor different kinds of network elements through the following components.
EM/NE management
User and security management
Log management
Topology management
License management
Customer management
ASON management
Responsibilities as a Test Analyst
Analysing the requirements and logging queries for clarifications Test case design
Test case execution
Reporting the test results to client.
Logging defects in MR-Tool.
Reviewing unit Test cases written by development team in QC. Weekly Status Reporting.
Supporting other application's(DX&CT, Core) RQT.
Interacted with developers and discussed technical problems. Attending Status calls with customer
Environment and Software
Operating System - Windows XP
Languages - JAVA
Defect Management Tool - Quality Center,MR Tool
Automation Test Engineer Aug 2009 to Aug 2010
Tata Consultancy Services
Client - British Telecommunication PLC
Project - Eclipse - Helpdesk Product Diagnostic Tool Eclipse is a web based diagnostic call handling tool to track the progress of customer journey within fault arena. It provides management team with over view of agent performance and detailed MIS. The application will ask advisors questions and use the results of diagnostics tests to route the agent to bring the customers call through to conclusion. Responsibilities as a Automation Test Engineer:
Creation of test environment.
Regression testing (Manual & Automation).
Creation & Execution of QTP scripts.
Defect logging in QC.
Status Reporting.
Involved in Quality Metrics doc & Release Cycle odc preparation. Preparing Defect Tracker & Dash board for each release. Review of E2E Scripts.
Providing support for other testing teams(Volume,E2E) Environment and Software
Hardware Core i5
Operating System Windows XP
Languages .NET
Automation Testing Tool Quick Test Professional
Test Management Tool Quality Control
Configuration Management Tool SVN
Automation Test Engineer Jul 2008 to Mar 2009
Tata Consultancy Services
Client - British Telecom
Project - Clarity Implementation
British Telecommunication Group s is a global telecom giant with it headquarters in London UK. They currently develop, maintain,operate and support a number of software applications for its business andinternal use. British Telecommunication has out-sourced its applications to TCS for development of data migration components from NIKU system to CLARITY. The overall project scope is to design and develop components for Customization of Clarity as per user needs, to migrate ERP data from existing NIKU Corporation System to Clarity using PL/SQL andreporting in Actuate. Responsibilities:
As a Automation Test Engineer
Involved in Developing and executing the automation scripts for all Lines Of Business using Quick Test Professional 9.2.
Preparing the reusable actions and functions for scripts. Defect logging through QC.
Working with team to develop better Automation Framework. Review the Automation Framework for better performance. Status reporting.
Attending the show and tell calls to gather the requirements. Performed End to End testing.
Health-check of schemas on test environments.
Preparing test scripts for business scenarios and executing them from Quality Center9.2. Preparing and Executing Test cases for manual testing based on the Requirements Specification's, Design Documents, Release Notes.
Conducting Functionality Testing, which includes Integration & System Testing and Pre UAT testing.
Functionality test scripts are written strictly based on the SRS. Involved in getting the Response times, Buffer gets, Explain Plan for complex Queries Environment and Software
Hardware Core i3
Operating System Windows XP
Languages .NET
Automation Testing Tool Quick Test Professional 9.2 Test Management Tool Quality centre 9.2
Automation Test Engineer Jun 2007 to Jul 2008
Capgemini Consulting Pvt Ltd - Hyderabad, India
Client - Lowe's Home Improvement, US
Project - Lowe's Store Systems
Lowe's Home Improvement Warehouse is a US-based chain of retail home improvement and appliance stores. Lowe's is ranked 42 on the FORTUNE 500 and is also Forbes- America's Best Managed Company (2005 Retailing). Lowe's is the 14th largest retailer in the U.S. and the 30th largest retailer in the world with more than 730 stores in 42 states and 2000 annual sales exceeding $18 billion. The objective of this project is to eliminate dependence on a specific database platform allowing for the replacement of the current Sybase database with IBM's DB2 Universal Data Base (UDB).
Provide a database platform with greater reliability than the existing Sybase platform
Provide a database platform with better performance than the existing Sybase database, due to advanced SQL optimizer technologies and operating environment optimization
Reduce future technology expenses for the stores
Responsibilities as a Automation Test Engineer
Prepared Manual and Automation Test Suites
Analyzed Source Code to get the functionality of the module Prepared UNIX scripts to check the database functionality Prepared automation scripts and executed in QTP for NaturalDocs generation Prepared Checklists (Manual, QTP, Unix & NaturalDocs) & Best Practices (QTP & TD) Created Modules in Test Plan tab (TD) by mapping with the requirements and tracked the same in Test lab to execute
Involved in bug life cycle using Test Director
Participated in client meetings and effectively communicated in resolving the issues Performing Peer reviews for Manual & Automation Test Suites Generated NaturalDocs in order to get Manual test plans from QTP Scripts
Environment and Software
Hardware Core i3
Operating System Windows XP
Languages C#
Education
Automation Testing Tool QTP
Test Management Tool Test Director
Emulators Exceed, Putty
Test Automation Engineer Feb 2007 to Jun 2007
Qualitree Solutions
Project - TekNet
The aim of the project is to develop a system which could automate the current workflow resulting in a seamless integration of the processes across all departments, one point of reference where all stake holders could input, collect, retrieve information that is needed. The application handles activities such as recruiting the candidates, maintaining all the employee details, managing the Masters, Handling the requests created by employees. Responsibilities as a Test Automation Engineer
Written Manual and Automation Test Suites
Created Modules in Test Plan tab by mapping with the requirements and tracked the same in Test lab to execute
Involved in bug life cycle using Test Director
Performing Peer reviews for Manual & Automation Test Suites Test Engineer Jun 2004 to Jan 2007
Vidata Infotech
Project - Online Banking System
With the emphasis on Security & Accessibility Net Banking has become a viable alternative for the people. OBS allows an account holder to obtain information and manage certain banking transactions through a personal computer. With the increase in popularity of the Internet, more and more banks are providing their customers with online banking facilities. To stay in the competition, Money Banks has decided to develop an online banking application
.This software will, enable a non-account holder to apply or opening an account with the bank, enable an account holder of the bank to register to use the application, Enable registered account holders to log on after their login details are validated and view their account details, provided additional utilities, such as interest calculator and foreign exchange calculator, to the viewers of the application
Responsibilities
Requirements analysis
Preparing and Executing Test Cases
Functional Testing
Regression Testing
Defect logging
Daily Status Reports
Bachelor of Technology 2004
Skills
Certifications
Sri Venkateswara University
Test Management, Enthusiastic people person, advanced problem-solving, great organizational skills,Web/Database Servers,Windows-Based Environment Programming,SQL Server, Strong Communication Skills,Software Development Life Cycle, Software Engineering, Software Life Cycle Management, Software Testing, Report Design, Reporting Systems, Requirements Analysis, Requirements Gathering, QA,Process Improvements,Automation Testing ISTQB
HP Quick Test Professional
HP Quality Center