Data Entry Administrative Assistant

SKILLS SUMMARY

Certified Computer Technician (A+ CompTIA Certification).

Proficient in Microsoft Office applications.

Experience as a law librarian.

Proficient and accurate data entry.

Committed to provide well-rounded customer-oriented service to internal and external customers.

Experience as Administrative Assistance.

EDUCATION

New York City Technical College Brooklyn, NY Computer Science

New York City Community College Brooklyn, NY Ophthalmic Dispensing

CERTIFICATION

CompTIA A+ Computer Technician

EXPERIENCE

NYC Department for the Aging (Title V Program) Brooklyn, NY

Catholic Charity 2014-Present

Data Entry Clerk )

Verified, updated, and corrected source documents.

Entered data into designated databases.

Compiled records of clients activities.

Created and updated forms using word.

Updated clients files and check for accuracy.

Maintained filing system.

Photocopied, scanned, and faxed documents.

Answered and directed phone calls to the proper person.

Created Flyers for events and activates using MS Publisher.

National Grid / Keyspan Energy, New York, NY

Head Clerk 2003- 2012

Generated reports using Excel spreadsheet from the detailed work performed by serviceperson

Assisted customers with problems referring to meter reading

Assigned daily work duties to the service men and meter readers

Conducted a daily vehicle inspection for security and inventory purposes and assigned vehicles to the servicemen

Received, sorted, and distributed incoming mail.

Customer Services Representative

Assisted customers with emergency gas service problems and fixed or made recommendations to resolve them

Investigated gas leaks and related problems

Assisted in collection of bad debt owe to the company

Inspected equipment for defective and unauthorized connections

CashPoint, New York, NY

Data Processing Representative 2001 – 2002

Processed clients' financial reports and verified them for accuracy on a daily basis.

Generated spreadsheet reports from data supplied by clients using both Excel and Access.

Programmed time saving functions in VBA for use in Excel spreadsheets.

Performed telephone support and assisted for clients with inquiries.

Maintained client records and filing system.

Ford Foundation New York,NY

Reference Librarian (Temp)

Provided Reference assistance using electronic and printed material.

Created databases in excel and Access for various library functions.

Evaluated online products for library use.

Processed interlibrary loan requests.

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