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Manager Customer Service

Location:
Saint Albans, West Virginia, 25177, United States
Posted:
January 19, 2017

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Arin Price-Shuck

*** *** ****** • St. Albans, WV 25177 • acydef@r.postjobfree.com • 304-***-****

District Manager

Experienced professional with 15 years of management experience in human resources related functions within the rental car and truck industy.

Key Qualifications

Solid understanding of federal, state, and local laws relating to employee benefits, compensation, and employment with broad knowledge of HR principles and services

Excellent leadership skills as well as oral and written communication skills

Effective building relationships within a diverse workforce including other employees, vendors, and fellow managers at all levels within an organization

Possesses the innate ability to inspire others, and exceeds in maintaining high integrity in my code of conduct

Professional Experience

Avis Budget Group – West Virginia

TERRITORY PERFORMANCE MANAGER, 7/2011 to Present

Selected Contributions:

Oversee entire operation and direct workforce in multi location territory for car and truck rental

Recruit, screen, interview, and match applicants experience with job openings in territory

Responsible for all training with new Agency Operators and Budget Truck Dealers

Meet and exceed performance goals by analyzing Profit and Loss reports to forecast sales

Build commercial car and truck revenue through new location openings

Promote a high standard of customer service levels and develops customer loyalty

Enterprise Rent-A-Car – Charleston, WV

SEVERAL POSITIONS DURING CAREER, 10/2001 to 7/2011

Selected Contributions:

Business Rental Assistant for 2 years, responsible for qualifying business leads and setting up new business accounts

Executive Assistant to the General Manager for 3 years, various responsibilities

Payroll Coordinator for 3 years within the Accounting Department, responsible for various payroll functions

Assistant Branch Manager for 2 years in 3 different rental car locations in West Virginia

Educational Background

Masters in Human Resource Management - Marshall University Graduate College May 2009

Bachelor of Arts Fashion Merchandising, Minor in Marketing - Marshall University May 1999



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