Human Resources Customer Service

Patricia N. Asor

***** ******** ********* • Hampton, GA. 30228

404-***-**** • *********@*******.***

PROFESSIONAL SUMMARY

Multiple years of professional and educational experience involved in a wide array of managerial and health related subjects. Passionate, dedicated individual focused on serving the public in regards to major health and administration issues as well as growing and developing as a professional in the field. Goal oriented and motivated to optimize operations and work environment.

EDUCATION

MBA in Healthcare Administration Jun/2016

South University - Savannah, GA.

Bachelor’s Degree in Human Resources Administration/Development May/2013

McDonough, GA.

RELEVANT COURSEWORK

Healthcare Structure

Organization & Governance

Public Health Organization & Management

Quality Performance & Management, Health Policy

Case Studies in Healthcare Administration

Law & Ethics for Managers

Managerial Economics

Organizational Behavior & Communication

Financial & Managerial Cost Analysis

Financial Management of Healthcare Organizations

Quantitative Analysis & Decision Making

Strategic Marketing

Operations & Supply Management

Principles of Macro-Economics

PROFESSIONAL EXPERIENCE

HR Executive Jan/2009 – Sep/2014

HR Coordinator Aug/1997 – Jan/2009

Gate Gourmet-Atlanta, GA.

Managed all the Human Resources functions for fast-faced catering services, maintained and organized front office, prepares, reviews and coordinates the administrative processing of new hires and terminating employees.

Posts new job announcement on the web, emails and sends copies to other departments. Track and maintain record of employee attendance.

Trains new hires, assists with orientation and paperwork, including pre-employment drug screening and background investigation. Coordinates benefits enrollment meetings with third-party administrators.

Internship: Human Resources Intern Administration Jan/2013 – Mar/2013

City of Smyrna, Ga

Managed multiple areas of human resources, including Payroll, benefits administration, compensation, employment activities

Processed of varieties of paperwork, maintained personal files, responded to inquiries from employees, requested and responded to compensation/benefits analysis.

HR Rep/Customer Service October/2014-July/2016

Trustee Drugs/Medical Supplies, Forest Park-GA

Performs background checks on applicants and check their references.

Communicates with new hires through orientation sessions, makes sure employees understand their compensation.

Maintains HR policies and programs, Conducts open enrollment

Maintain records on employees, such as paperwork as performance reviews.

HR Assistant Quality Staffing of America November/2016-January 2017

Performs administrative works, documents grievances, absences and terminations

Helps in recruiting, training of new employees, performance report

Checks references and contacts new applicants, schedules office holidays and travel arrangements

Compiles reports and spreadsheets, Provides customer services

Administers new employment assessment, answer payroll questions

Updates and maintain employee benefits, maintains HR files and compiles management team.

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