Executive Assistant Office
Resume:
GAIL L. WILLIAMS
Grapevine, Texas 76051
*******@*****.***
ADMINISTRATIVE / OFFICE SUPPORT PROFESSIONAL
CAREER PROFILE
Highly focused and results-driven executive assistant with over 17 years experience. Skills in supporting complex, deadline-driven tasks and operations. Strengths in proactive problem solving, implementing strategic office planning and operations, working well independently along with being a highly effective team player, and multi-tasking.
SELECTED CAREER HIGHLIGHTS
Co-pioneered the revamping of A/P and A/R functions by moving to an electronic on-line accounting system, "Avid Exchange". Member of the development team for this project, and after completion, was recognized as an expert in the program.
Improved efficiency throughout the office including purchasing more cost efficient office supplies and eliminating unnecessary procedures.
Designed workflows and charts throughout various locations to improve communications for staff, customers, and shareholders.
Developed office manuals and other administrative processes to achieve more efficient methods of documenting office procedures which increased productivity.
WORK EXPERIENCE
FRITZ DUDA COMPANY - Dallas, Texas; 2003 - 2012
(Real estate development firm). Corporate reorganization and senior executive retirement.
Personal Executive Assistant
Direct daily office operations of up to 11 personnel.
Provide comprehensive support to Mr. Duda and team of executive-level staff including CFO and Administrator for the family office.
Handle all business and personal travel arrangements for the owner both nationally and internationally along with other designated parties.
Perform financial record keeping, office management, create business correspondence, manage the owner's schedule and contacts, and approve and send bills to family accountant.
Perform human resource functions including handling personnel files, setting up payroll, and research on company benefits. Oversee employee annual reviews.
Maintain and order office supplies.
Coordinate board meetings and financial oversight meetings. Create, assemble and distribute meeting materials. Keep corporate books and minutes.
Interface with organizing high level meetings and conference calls.
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Play key role in coordinating and implementing communications for staff, customers, and shareholders.
Develop positive rapport with outside vendors, FDC employees and associates.
Provide all administrative and communication functions for Duda Family Foundation. Prepared annual reports of individuals/corporations gifted.
TEXAS A&M UNIVERSITY / Baylor College of Dentistry - Dallas, Texas; 2002 - 2003
Administrative Coordinator
Held role of administrative council for director of program of the senior graduating class.
BARNES & NOBLE, INC. - Dallas, Texas; 2000 - 2002
Regional Director Assistant
Worked closely and remotely with 6 district managers of the southwest region.
Attended and participated in annual conferences.
PAS FINANCIAL GROUP, INC. - Irving, Texas; 1997 - 2000
(Privately held company purchased by Assurant Group in May of 1999. Provider of direct response products for financial institutions).
Executive Assistant / Personal Assistant
Supported president and COO with administrative functions.
Communicated with legal counsel, merger and acquisition team, and top executives during due diligence and negotiation process results in a multi-million dollar transaction and successful sale of the company to Assurant. Maintained highly confidential documents and agreements.
Organized, designed, and prepared sales proposal for largest credit union accounts within a tight deadline generating a 16% increase in premium. Received Chairman's Award for the proposal.
Part of the team that pulled together documents and provides all diligent support for the successful sale of the company to Assurant.
AMERICAN EXPRESS FINANCIAL ADVISORS - Dallas, Texas; 1995 - 1997
(Financial planning organization)
Financial Analyst to Certified Financial Planner
Contributed to the increase of financial advisor personal production by 28%.
Developed and maintained client service system for 250 clients consisting of $4 million in assets management.
EDUCATION
UNIVERSITY OF MINNESOTA - Minneapolis, Minnesota
BA Sociology
Continuing education completed in business procedures, leadership, time management, communication skills, and writing.
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