Office Manager / Logistics

Kevin Neely

508-***-**** * Raintree Lane, Unit 8B - Brockton, MA 02302 ***********@*****.***

RELATED EXPERIENCE

Cell Sciences, Inc., Canton, MA (December 2005 – January 2017)

Office Manager/Logistics:

Provide customer service for entire ordering process to all 700+ domestic and international customers

Calculate quotes and proforma invoices in US dollars and Euro to customers based on pricing from suppliers to maximize profitability

Monitor status of ~50 open orders and proactively resolve any issues such as customs inspections, shipping delays and supplier back-orders

Supervise logistics of products through receiving, labeling, packing and shipping for all customer orders

Established several highly detailed processes for office and shipping/receiving procedures that increase efficiency and reduce errors

Train new employees in shipping/receiving and some aspects of office operations

Continually managed highly organized database of 8,000+ products from supplier costs to formulate current prices

Maintain strong relationships with all 30+ suppliers from 14 countries and manage inventory of supplies

Receive raises annually based on performance

Report directly and provide assistance to CEO and Vice President

Instrumental in stabilizing company through two difficult transitions and many workforce changes by taking the lead on ensuring that business operations remained at a high level

CENTURY 21 Best Choice, Raynham MA (November 2003 – October 2005)

Listing Coordinator/Client Care Manager/Marketing:

Maintained contact with ~20 seller clients and ~50 buyer clients from list/contract date until accepted offer

Designed all advertising for use in multiple real estate publications and local newspapers

Produced all pamphlets and flyers for in-office and in-home use

Wrote and recorded property information scripts on toll-free phone lines and Talking House units

Researched specific property and area information to help determine appropriate selling price for homes

Compiled all sales information and prepared marketing materials for broker’s use during listing presentations and recruiting as well as broker and agent meetings with buyer and seller clients

Entered all property information into Multiple Listing Service, real estate websites and appointment software

Responded to all prospect inquiries and distributed leads to broker and agents

Reported directly and provided support to Owner/Broker

Seismic Sound Disc Jockeys LLC, West Bridgewater, MA (January 1992 - Present)

General Manager: (November 1999 – November 2003)

Scheduled 20 disc jockeys, all equipment, music, vehicles and information to ensure success at up to 25 functions every weekend throughout New England

Organized equipment and promotional materials, set-up booths and represented company at industry trade shows

Fostered relationships with all clients to maintain repeat business and established new client relationships

Coordinated independently with all client contacts to book their events and to help plan all aspects of the agenda

Hired and supervised office staff, interns and disc jockeys

Tracked and entered incoming payments and initiated collections on past due accounts

Developed pay scale for all employees and determined weekly payroll

Created and organized a monthly wedding “workshop” for engaged couples to learn about wedding protocols

Created and designed all advertising and marketing efforts through website affiliations and mass mailings

Designed company logo and assisted in design of company literature and web site

Crew Chief / Disc Jockey: (January 1992 – Present)

oAct as primary contact with client, vendors and venue personnel to coordinate the schedule of events

oPerform as Emcee/DJ at various types of functions (weddings, corporate, high schools/colleges, etc)

oAdapt to last minute changes that can naturally occur during events attended by hundreds of people

oSupervise other disc jockeys at various events

Handled sales, shipping, phones, opening, closing as well as coordinated special events at company retail store

COMPUTER SKILLS

Microsoft Suite: Word, Excel, Outlook, PowerPoint; QuickBooks, File Maker, Great Plains

EDUCATION

Bridgewater State College - Bachelor of Science Management in Marketing, Minor in Art - Date of Graduation 1998

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