Nicole Melone

Dementia Unit Director / Admissions & Marketing Asst - Tower Hill Health Care

Bartlett, IL 60103

acyd9t@r.postjobfree.com - 847-***-****

WORK EXPERIENCE

Dementia Unit Director / Admissions & Marketing Asst

Tower Hill Health Care - South Elgin, IL - September 2014 to Present

Responsible for the safety and well being of all Dementia residents. Supervises all staff on unit; clinical and

non clinical. Provider of all training for staff. Manages life enrichment programs & social setting in dining

rooms. Family support group facilitator, tours, financials and marketing outside of facility to help grow census.

Implements policies, regulations and laws. Assist administrator with any plans of correction. Help establish a

budget for departments and assist in daily census. Assist in contract signing for new clients.

Responsible for all Quality Assurance studies, as well as the documentation required for all clients, care plans

and MDS.

Memory Care Director/Activity Director

Lexington Health of Schaumburg - Schaumburg, IL - April 2005 to August 2014

Supervise and manage the Activity Dept. & Memory Care unit staff.

Provide all programs for whole facility to empower, maintain, and support individual preferences and

capabilities.

Leader and facilitator for Culture Committee and member of Safety Committee

Responsible for all documentation in relation to MDS, care planning, and assisted in the implementation and

training of staff to EMR. Quality Assurance and Utilization review attendee. Pulmonary Support group facilitator.

Activity Director/Psycho Social Director/ Office Manager/ Activity Aid

Norridge Healthcare & Rehab Center - Norridge, IL - March 1988 to June 2002

Began long term care as activity aide running meaningful programs for clients with documentation and care

planning. Promoted to Asst. Activity Director as well as promotion. Activity Director to Psycho Social Director

and Office Manager when owner asked me to help and organize the front office. 100% reimbursement from

state and federal funding for programs. Created new social /behavior programs for clients, and trained staff to

the MDS for sections B-F when MDS first went public.

EDUCATION

Certified Nursing Home Administrator / Scheduled to take Licensure Exam in August of

2016 in Long Term Care Administration

College of DuPage - Glen Ellyn, IL

2015 to 2016

CERTIFICATIONS/LICENSES

LNHA - FALL 2016

Certified Dementia Practitioner

Certified Activity Director

GROUPS

Member of Make Medicare Work Coalition

Member of Illinois Coalition on Mental Health & Aging

Member of the National Council of Certified Dementia Practionors

ADDITIONAL INFORMATION

Qualified for senior level management opportunities within a skilled, assisted living, or retirement community

organization. Strengths include planning, development and visionary leadership, with focus on exceptional

customer service and care. Highlights include:

Independent problem solver with ability to assist and resolve specific client concerns to everyone's satisfaction.

Skilled communicator who consistently motivates staff to provide total quality service to clients.

Deep knowledge of federal and state regulations.

Knowledgeable of Medicare and performance management.

Certified Dementia Practitionor / Ceritfied Activity Director

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