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Customer Service Sales

Houston, Texas, United States
January 20, 2017

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Current Address: ***** **** ****** **, ******* TX. 77043


Main Contact: 713-***-****


Seeking employment within an organization where I can utilize my skills in customer service, leadership and team building to meet the needs of a company.


University of Houston August 2011-December 2015

Bachelor of Science: Retail and Consumer Science

Graduation: Fall 2015

GPA: 3.5

Work Experience

Classic Chevrolet of Houston May 2016 - Present

Sales Associate

Top 3 in CSI

Used phone skills to drive traffic and set up appointments

Maintain a prospect development system

Selling used and new cars as well as finance and related product

Demonstrating vehicles to customers

Reporting to the vehicle Sales Manager on activities, reviews and analyses

Meeting customers face to face and holding sales discussions with them

Writing up sales contracts

Negotiating the terms of a sales agreement and closing sales

Averaged between 8 to 10 cars a month

Fendi June 2015 – May 2016

Number 1 in sales generated by appointments

Utilize the elevated levels of sales and service to maximize sales performance.

Demonstrate an in depth knowledge of merchandise

Maintain a keen interest in the fashion industry and market trends

Provide the highest level of customer service

Build relationships with prospect clients and maintain repeat clients

Participate in all relevant training and development seminars, programs and meetings as directed by store management

Follow up with after-sale thank you letters/emails, notify of new products

Michael Kors January 2013 – June 2015

Achieving personal sales goal by averaging 1.6 UPT and $320 ADS

Recognized for the ability to consistently achieve and exceed established sale objectives and quotas with expertise in clientele.

Recognized for generating the highest rate of repeat customers

Generated half of million dollars for the year of 2014

Received award for top sales in 2014

Provided expert customer service with the goals of ensuring a positive shopping experience.

Assist with visual merchandise/ Displays every month.

Handled customer monetary transactions


Fluent in Spanish and English

Microsoft Office

CRM management Skills

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