Administrative Assistant Customer Service
Resume:
Patricia Marie Christman
**** * – **** S, South Whitley, IN 46787, Cell: 260-***-**** Email: ***********@*******.*** Qualification Summary
Customer Service Time Management Microsoft Word
Data Entry SharePoint Microsoft Power Point
Filing Answering Multi-telephone lines Microsoft Outlook Scheduling Creating office forms Microsoft Excel
Accounts Payable/Receivable Project Management Cash Handling Employment History
Customer Relations Department Administrator, Franklin Electric, Fort Wayne, IN August 2016 to October 2016 (Aerotek Temp)
Entered Warranty and Miscellaneous Credits into JD Edwards system.
Entered Clean Water part orders into JD Edwards system
Assisted other areas in the department as needed. Treasury and Legal Department Project Assistant, Franklin Electric, Fort Wayne, IN March 2016 to July 2016 (Aerotek Temp)
Obtained bank documents from all entities around the world
Organized the departments documents in their network drives
Organized the Treasury Department SharePoint files
Developed numerous spreadsheets for the Treasury Department
Entered Positive Pay information into Bank of America Cashpro
Obtained and organized Inter-company loans for the Treasury Department
Obtained and organized Lease Agreements for the Treasury Department
Entered matters into the Legal Department Lawtrac system Commercial Department Administrative Assistant, First Federal Savings Bank, Huntington, IN December 2011 to September 2015
Process payments and transfers for customers.
Prepare commercial loan documents.
Complete monthly reports for the commercial department.
Maintain Excel spreadsheets daily for tracking of documents.
Work in a fast paced ever-changing environment.
Reorganized the office filing system.
Reconciled receipts and payments with construction loans Insurance Specialist, Parkview Physicians Group, Fort Wayne, IN May 2007 to December 2011
Worked with different insurance companies to retrieve payments.
Cleared edits within the system daily.
Solved insurance issues with clients.
Maintained Excel spreadsheets for applicable insurance companies.
Assisted Payment Posters with posting patients payments Loan Officer, WestAmerica Mortgage, Warsaw, IN
November 2006 to May 2007
Assisted clients with mortgage financing.
Contacted appraisers and title companies to complete documents for each mortgage.
Closed loans at the Title Companies.
Administrative Assistant, Harrell & Kline Insurance, Huntington, IN December 2005 to November 2006
Answer phones for insurance agents and assisted clients with questions and Evidence of Insurance.
Reorganized filing system.
Administrative Assistant, Zimmer Orthopedics/Kelly Services, Warsaw, IN April 2005 to December 2005
Scheduled and arranged travel and meetings for Directors, Engineers.
Prepared, processed and proofread documentation for upcoming meetings.
Directed and answered phone calls from Surgeons and Sales Reps in the field.
Learned knowledge of the Extremities Department products in order to better assist clients and answer questions
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