Alexandria Deniese Lewis
* E-mail: *********@*****.*** * Phone: 678-***-****
Summary of Qualifications
I am an efficient and effective, self-starting, team player with ten years of progressive experience in administration, accounting, logistics and graphic design with increasing scope and responsibility. Print Design Strong Leadership Skills Excel Expert/Advance Formula Experience Technical Writing/
Copywriting
Critical Problem-Solving/
Highly Organized
Advanced Knowledge of
Accounting Practices
Broad Spectrum of Software Packages Interpersonal Communication Software Training/ Curriculum Design Computer Experience
Adobe InDesign 2-6 Adobe Illustrator 2-6 Adobe Photoshop 2-6 Microsoft Office Suite Final Cut Pro Microsoft Outlook AS400 Adobe Flash Pro QuickBooks PageMaker Professional Experience
Office Manager Ashley Furniture Homestore 2015- 2016 Responsible for providing leadership/supervision to the Office Lead, Customer Service Representatives, and Retail Sales Associates. Primary responsibilities include running of the office including sales processes, handling customer issues, staffing, and accounting. Communicates performance data and analyses to Management team, Operations Manager and Regional Managers. Resolves customer issues by working with internal departments.
• Maintains, audits and submits weekly payroll reports
• Ensures a working environment that fosters respect between employees, mediates and resolves employee disputes
• Implements strategies for achieving performance goals
• Opens/closes store including supervising entire staff when the only manager on duty Business Office Lead The Dump Atlanta 2013- 2015
Responsible for all aspects of the day to day running the business office, including staff supervision, AR Ledger adjustments, administration, journal adjustments, logistics and third party financing. Acting manager during the manager’s absence, train and develop staff across all areas of the business. Served as the first point of contact for customers over the phone as well as receiving payments and invoicing. Audited cash, credits and checks on registers as well as processed the end of day balance sheets and cash deposits. Processed loan applications and applied approved financing to invoices.
• Developed a cross check system that provided financing auditors with information allowing them to quickly release credit holds. This system was implemented into all The Dump stores nationwide
• Streamlined and organized the order processing system which greatly reduced redundant and non-essential ordering, thereby saving the company man-hours and revenue
Office Coordinator Park Pride Atlanta 2011– 2012
Responsible for creating and managing monthly, quarterly and yearly financial reports for the City of Atlanta and DeKalb County Parks. Administered the Fiscal Partners Program which was the only revenue based program for the nonprofit Park Pride Atlanta. Acted as Executive Assistant to the Directors. Tracked the progress of all Community Grants Program projects and recommended fundraising and marketing strategies for Friend of the Parks Groups. Served as in-house Graphic Designer responsible for developing conference materials, business cards and newsletters. Represented Park Pride at digital communications and marketing conferences. Supported the IT Coordinator with data entry, web material and social media. Used MS Office to automate form donation thank you letters and MS Excel to index match unique identifiers to upload donors into the Sphere CMS. Served on sponsorship committee for the yearly conference that made up 60% of the operating budget along with Board Members and Appointed Members of the public. Performed other administrative duties including scheduling meetings, maintaining calendars and managing supplies.
• Created PayPal nonprofit accounts for our Friends of the Park groups, enabling community groups to accept credit cards and link direct donations via PayPal on their websites and during fundraisers
• Taught Lunch-n-Learn classes in InDesign and MS Office to the staff and interns in the Visioning Department Graphic Designer SOHO Office 2010
Created original marketing collateral for small businesses. Boosted sales by creating coupons, advertisements and flyers. Assisted new small businesses with creating corporate identity and branding.
• Doubled sales volume by creating unique print designs
• Formed relationships with small business clients, encouraging repeat business Promotion Specialist Bang! Arts Management and Promotions 2009 – 2010 Coordinated and promoted events for local artists, bands and charities. Created and edited copy for press release and promotional materials. Tracked and supervised activity on social media sites. Created, contacted and updated press list.
• Earned over $1000 in a single fundraiser for a small theatre
• Was the 1st promoter to book several bands that still play in Atlanta today Computers At Sea Instructor Sixth Star Marketing 2007– 2009 Responsible for instructing group and private lessons in basic computer skills, Photoshop, MS Office, Front Page and Movie Maker to ship’s passengers and crew. Developed and implemented lessons plans for each software application from basic to advanced. Provided additional instruction on smartphones and other application usage. Managed advertising, public relations and accounting for each cruise. Interacted socially with passengers creating word of mouth campaigns.
• Overall Sales Leader in the 14 ship fleet
Marketing Assistant CB Richard Ellis, Inc. 2004- 2006 Created, edited and manipulated direct mass marketing materials. Maintained accurate investor database using ACT. Interacted with clients and vendors on proposals presentations and ongoing marketing materials. Planned celebratory events and investor dinners. Worked in tandem with other departments for research, graphic support, word processing and mass distribution projects. Coordinated conference calls and broker travel. Responsible for day to day administrative duties.
• Redesigned the standard offering memorandum to increase sales and create interest
• Created new financial tracking system that increased revenue and lead to my broker being at the Million Dollar level during my tenure AR Coordinator Aprilia World Service/Moto Guzzi NA 2003- 2004 Responsible for all billing within each department for both Aprilia and Moto Guzzi operations. Produced monthly and yearly analytical reports for Italian Headquarters using Microsoft Excel. Special Projects as directed by the Controller and Staff Accountant. Directly assisted the Marketing Department in campaign management and data archiving. Responsible for initial negotiation of vendor contracts such as wireless services, office supplies and stationery. Coordinated mailings in support of the Marketing, Sales and Parts departments for both Aprilia and Moto Guzzi.
• Initiated the UPS World Ship program within the company enabling us to track packages and save money on shipping
• Created new financial reporting spreadsheet that enabled several days of month end reporting and over to be consolidated into a few hours
Education
Georgia State University, Communications 2000-2002 GPA. 3.0