Customer Service Data Entry

Location:

Posted:

January 20, 2017

Amy Johnson

Fair Play, Missouri, 65649

**************@*****.***

WORK EXPERIENCE

Arrow Companies, LLC Elkhorn, WI

Sub-Contractor EDI Document Specialist (Self-Employed) Jun 2009 – Jan 2013

Analyzed source documents for appropriate information required to perform 10-key and alphanumeric data entry and invoicing

Entered data into specific fields utilizing varying programs

Sorted and verified the accuracy of data before it was entered

Compared data with source documents by re-entering data into a verification format

eBay Specialist / Account Representative Oct 2008 – Aug 2012

Ran all facets of a small eBay business with sales of $60,000/mo and multiple vendors

Created and maintained product listings (500+) using web based imaging

Inventory tracking and analysis utilizing FoxPro database

Followed through on all customer service issues such as payments, refunds and UPS tracking

EDI Document Specialist Jun 2001 – Jun 2009

Analyzed source documents for appropriate information required to perform 10-key and alphanumeric data entry and invoicing

Entered data into specific fields utilizing varying programs

Sorted and verified the accuracy of data before it was entered

Compared data with source documents by re-entering data into a verification format

Veterinary Medical Service Lake Geneva, WI

Receptionist / Accounts Receivable Jan 1999 – Jun 2001

Multi-line phone reception including call documentation

Walk-in sales and coordination of client appointment needs with veterinarian schedule

Light accounts receivable utilizing the AVImark system with billing and posting payments for two clinics

American Home Patient Elkhorn, WI

Customer Service Representative Jul 1996 – Jan 1999

Excelled in maintaining clients respiratory/DME files to comply with JACHO (currently JCAH) requirements

Utilized the MestaMed system for account tracking and maintenance of client mainframe files

Extensive verification of customer insurance information, writing Medicade prior authorization forms and certifying physician DME orders

Successfully scheduled drivers / deliveries based on order intake with reference to geography and priority

EDUCATION

OZARKS TECHNICAL COMMUNITY COLLEGE Springfield, MO

Coding Certificate

ELKHORN AREA HIGH SCHOOL (1991) Elkhorn, WI