Jessica Cochran

Transcriptionist/Quality Assurance Specialist

Gulfport, MS

acycz5@r.postjobfree.com - 575-***-****

A highly accomplished, dynamic and skilled professional candidate with in-depth knowledge of handling administrative tasks. Seeking a position to improve my knowledge and skills in a renowned organization. WORK EXPERIENCE

Transcriptionist/Quality Assurance Specialist

Pathology Consultants of New Mexico - March 2013 to Present Data Entry

• Transcribe dictation from lab techs and pathologists

• Medical coding

• Include and add reports to cases

• Fax reports to doctors and make sure they receive everything in a timely manner

• Learn medical terminology

• Detail oriented and very proficient with keeping with the company standards

• Would put in as much overtime as needed to have all of the work complete, and also checked thoroughly that everything was correct and kept to the company standards

• Very dedicated and loyal to the company, would go above and beyond on everything that I did I work remotely from home on my computer.

Receptionist/Concierge

Roswell Hyundai-Krumland Auto Group - September 2012 to February 2014 Greet customers when they come in, help them with anything they need or any problems they are having

• Answer multi-line phone system and direct calls to their designated place. I would take detailed messages when needed for anyone who was unavailable

• Make temporary tags for customers and demo tags for the cars on the dealership lot using a computer system called Dealerbuilt/Lightyear.

• Call customers after they purchase a car to see if everything went ok with the purchasing process and if they are having any current problems

• Send faxes, make copies, make sure all supplies are stocked and ordered

• In charge of making the schedule, and fixing any mistakes for the whole dealership on time clock issues

• Confirm and make appointments

Secretary/Personal Assistant

Pro-Tek Integrations, LLC - August 2011 to May 2012 Handled the tasks of assisting office executives in performing daily tasks

• Responsible for preparing reports and entering data into computer records

• Handled the responsibility of replying to mails, answering phone calls and greeting clients

• Was an office assistant and handled all administrative tasks The Humane Society of South MS

Front Desk Receptionist

Animal Care Tech - June 2009 to September 2011

Working at the Humane Society taught me how to become a better person in general. I learned how to act and what to do during stressful and tough situations.

• Went to go above and beyond on a daily basis to get the lost pets back to their homes.

• Demonstrated clerical duties such as; scheduled appointments, answered multi-line phones, created paperwork for each animal to come in, and counted down a register every night dealing with large sums of money

Customer Service/Sales Associate

Banana Republic - January 2008 to June 2009

Greeted customers and helped them find what they needed. Tried to solve any problems that they might have had

• Would handle cash register with large sums of money ADDITIONAL INFORMATION

• Possess excellent communication skills, both verbal and written

• Possess strong organizational skills and very detail-oriented

• Goal-oriented and can handle multiple tasks with ease

• Ability to type 65 words per minute accurately

• Possess excellent phone etiquette and interpersonal skills

• Possess strong analytical skills and performs tasks in a timely manner Technical skills:

• Knowledge of basic operating systems like Microsoft Outlook, Word, Excel and the internet

• Familiar with software operating systems like Vista, Windows XP, Tigerpaw, Lightyear, Cortex Gold, and Gear Player