Marilyn E. Whitaker

*** *** **** **** ***** G Florence, South Carolina 29505

acyctw@r.postjobfree.com

803-***-****

Objective

To secure a career utilizing the skills gained from years of experience to provide a welcoming and professional experience for every customer while obtaining knowledge for unlimited growth potential within the company.

Employment History

T J X Corporation/T J Maxx Florence August 2015-Present

Merchandise Associate

Greet each customer with great customer service upon entering store until leaning

Flow Floor Ready merchandise onto the sales floor

Maintaining consistent and compelling merchandise presentation

Replenish merchandise timely and monitor floor stock levels to ensure the store is properly stocked at all times

Execute floor moves, merchandising directives, display maintenance and general recovery (i.e., folding, straightening, hanging, etc.)

Return fitting room "left behind items" and customer returns to the selling floor ensuring they are properly sized and EAS tagged

Understand the causes of shrinkage and how to prevent it

Assist at customers at Service Desk with purchases, returns, exchanges Aid other associates in getting returned merchandise ready for return to the floor, and ready store with Next Day procedures

Process new merchandise to become sales floor ready

Assist in Cash Office

Any other tasks as assigned by members of management team

Richland Library Columbia, South Carolina August 1883-January 2015

( Formally Richland County Public Library-RCPL)

RETIRED

Richland Library-North Main Library Assistant II

RCPL- North Main Branch Library Assistant

RCPL- Northway Branch Circulation Clerk

RCPL- Main Library Circulation Clerk

RCPL-Main Library Children's Room Aide

RCPL-Northway Branch Page

Greet and assist customers in all aspects of the library via telephone, fax, e-mail, and in-house in a timely manner which include inquiries, material circulation and renewal, taking reserves, answering reference and directional questions, retrieving information, locating material and such using an automated library system as well as other reference material, and more while providing them with great customer service

Listen and resolve customer complaints, and resolve conflict

Charge and collect fines, fees and other payments

Promote library resources, programs, and FRIENDS promotional items

Monitor public computer usage

Plan and conduct programs for children and adults which include literacy, computer classes, medical, musical, etc.

Train customers of automated systems and computer software and programs

Interpret and communicate library policies and procedures

Assist in ordering new material

Process new material and assist in maintaining library collection,

Repair items and reprocess others for re-circulation

Submit statistical and monthly reports

Completing cash analysis and reports

Compiling bibliographies

Act as person in change in absence of supervisors

Oversee inventory and order supplies

Train of new staff members both professional and paraprofessional

Train all staff on new procedures, software, and technology

Evaluate and sign time cards, and record employee leave time

Facilitate adult book club

Act as Branch Technology Liaison

Assist in the safety of customers and the protection of building, equipment, materials, and resources by performing proper security procedures at all time

Attend meetings, seminars, classes, and other training pertaining to job needs

Participate in outreach programs in the area

Prepare promotional materials and displays relating to library programs, services and collections

Aid in maintaining good branch appearance

Assisting in the protection of branch building, equipment, materials, and resources by practicing appropriate security, and safety measures

Performing opening and closing branch procedures

White Construction, Inc. June 2010-March 2011

Laboratory Assistant

Prepare Petri dishes with media for plant transfer

Process and remove part s of Miscanthus and Arundo plants in order began process of producing plants by in vitro process

Transfer calluses of plants to produce more plants

Record data on plants

Assist in writing an instructional manual for new employees

Assist in designing a test for new employees

Perform other duties as required

Education

Southern Technical College, Columbia South Carolina 1988

Medical Assistant

Graduated Summa Cum Laude

C. A. Johnson High School, Columbia South Carolina 1985

High School Diploma

Skills

Trained in use of Dynix, Sirsi Dynix, Horizon, and Polaris Integrated Library System

Trained in use of Integrated Technology Group's Apex RFID Xpress Check

Trained in use of Xerox's Pharos Software for printing and computer reservation

Trained in use of MunisEmployee Self Service web based Application and software for in-house/outside ordering and account payable processing

Trained in use of Halogen eAppraisal program

Trained in use of Windows NT operating systems, Internet Explorer, Microsoft Office products

Trained in use of audiovisual equipment, opaque machines, fax machines, merchant credit

machines, electronic cash register, printers, scanners, and copiers

Trained in use of network rack of cabling for computers

Volunteer with the Midlands Reading Consortium tutoring kindergarten students

References

References are available on request.

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