Quality Assurance
Resume:
Dwight Cummings
**************@*****.***
QUALITY / BUSINESS EXPERIENCE
Quality Manager gant western, inc. grass valley, ca
Quality Manager for a plastics injection molding company, specializing in custom component manufacturing for the medical device industry. Responsible for all aspects of the quality management system, including quality system creation and implementation, documentation control, ISO 9000 certification, customer complaint resolution, problem solving and continuous improvement, customer requirements validation, 1st Article compliance and Final Inspection validation, AQL determination and implementation. Operations management responsibilities for contract review, resource assessment, production planning and scheduling, material sourcing and purchasing, production management and order fulfillment.
1993-99
Site Quality Coordinator compucom systems, inc. stockton, ca
Quality system responsibilities for quality system creation and ISO 9002 certification, documentation control, internal audits, corrective/preventative actions, problem solving team activities, customer complaint resolutions, continuous process improvement and measurement programs.
2004-2008
Process Control Technician sierrapine rocklin, ca
Shift responibility for the quality management systems and procedures for the manufacture of medium-density fiberboard (MDF) from raw material, in-process, and finish goods processes. Assisting the saw line finish end.
2003-2004
Real Estate Appraiser Trainee aaa appraisals galt, ca
Performed and assisted in over 300 Residential Real Estate Appraisals in Placer, Sacramento, San Joaquin, Calaveras, and Amador counties.
1999-2000
Shift Supervisor exel logistics stockton, ca
Shift supervisor in a third-party warehouse environment, responsible for the entire daily operation of the business, managing up to sixty warhouse employees in the functions of receiving, order fulfillment, and shipping.
Created and assisted in the implementation of a new safety program.
1992
Customer Service Representative jwp information systems hayward, ca
Responsible for coordinating and resolving all issues related to customer orders, interfacing directly with customers, field sales representatives, local distribution management to ensure rapid resolution and customer satisfaction. Created a prototype database for data tracking and quality statistics consolidation
1987-91
Customer Support Representative businessland, inc. hayward, ca
Managed six people who supported Western States Region with revenues totaling $16-25 million per month. Scheduled and prioritized all customer orders, interfaced with Configuration Center staff (technicians, inventory control, and management) to expedite orders, supported Field Sales, coordinated all customers' special requirements through the Configuration Center.
EDUCATIONAL EXPERIENCE
2009 - Present
Driver’s Education Instructor all stars driving school rocklin, ca
Duties currently include in-depth instruction of highway driving skills for new, unlicensed drivers. Provide critique and assessment of drivers performance in accordance with industry and Department of Motor Vehicles standards.
2008-2009
Athletic Director, Team Coach, Substitute Teacher loomis unified school dist. loomis, ca
Substitute school teacher for grades K - 8 for the Loomis Unified School District. Assistant and head coach for girls basketball, boys basketball, boys volleyball, and boys and girls track teams. Athletic Director for school program of eight team sports.
1984-87
Teacher wasatch academy mt. pleasant, ut
Teacher of Physical Education, Pre-Algebra, and ESL. High School Girls Volleyball and Basketball Coach. Boys Baseball and Basketball Coach. School Recreation Director
1982-84
Teacher springfield school district springfield, co
Sixth grade teacher of math, science, and social studies. High School Girls Volleyball and Boys Baseball Coach and Community Recreation Director.
2003-07
Coach – Board Member del oro basketball club loomis, ca
AAU Basketball Coach for boys. Board member of Del Oro Basketball Club – a non-profit organization.
EDUCATION
1977-82
Sterling College, Sterling, KS. B.S., Physical Education
1999-2000
UC Davis, Davis, CA. University Extension, Network Administration and Management
2003
Allied Business School, Laguna Hills, CA Real Estate Appraisal
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