Administrative Assistant Office
Resume:
Constance O’Neal
New Enterprise, Pa 16664
********@*****.***
EXPERIENCE
THERAPEUTIC SUPPORT STAFF (TSS) Children’s Behavioral Health
The Therapeutic Support Staff (TSS), working under direction and supervision of a Behavioral Specialist and/or Mobile Therapist, provides individualized interventions to a child or adolescent in settings other than a provider agency or office, when without this intervention they would require a more restrictive treatment or educational setting. The Therapeutic Support Staff specifically follows the treatment plan designed by the Behavioral Specialist and/or Mobile Therapist. Interventions provided will involve specific efforts to stabilize the child or adolescent, work with the family to guide and support their efforts in stabilizing the child or adolescent and promoting of appropriate behavior, as well as collaboration with other involved professionals and agencies in order to provide unified services and continuity of care to child and family. Interventions are strength based, and respect the socio-cultural background of the client and family. Follow treatment plan developed by Behavioral Specialist and/or Mobile Therapist, and participate in weekly supervision around treatment plan goals and delivery of services. Provide one-on-one, strength-based interventions to a child or adolescent in settings other than a provider agency or office. Specific services can include, but are not limited to crisis intervention techniques, immediate behavioral reinforcements, emotional support, time structuring activities, time-out strategies, and additional psychosocial rehabilitative activities as prescribed in the treatment plan. Provide guidance and support to family in their efforts in stabilizing the child or adolescent and promoting of appropriate behavior, to facilitate with transfer of skills to caregiver(s). Document with accuracy interventions provided, including data collected about frequent and intensity of targeted behaviors, as per treatment plan.
Independent Family Services
Mental Health Counselor
Responsible for assisting families with linking community resources to meet their basic needs, developing and improving skills necessary to maintain positive daily functioning, self help skills, and independence and implementing basic treatment strategies under the direction of the program director. The Family Resource Professional offers assistance to families requiring intense services due to the significant primary concerns that threaten the safety and well being of children in the family as well as family members.
Cove Forge Behavioral Health
Adult Case Management
To provide holistic and comprehensive case management services to all clients including: intake assessment, benefit assessment, goal setting, long term case plan development, weekly case plan, development, progress monitoring, advocacy and proper outpatient advocacy and referrals.
Dr. Patrick Connolly
Secretary – General Secretary Work
Carrying out clerical, phone and administrative responsibilities representing the executive office, coordinates inter-departmental work projects, also multi-tasks between departments.
Millers Auto Body and Repair
Administrative Assistant- Preforms day-to-day operations of the office, and supports the work of management and other staff. General phone answering, use of word, excel, and other software, prepare outgoing bills, faxes, inventory and payroll.
Greater Baltimore Medical Center
Unit Clerk- Emergency Room-Communication, requisitioning, of supplies and equipment: Coordinates the activities of the nursing staff, the patient, the physician, other hospital departments and visitors, general receptionist and clerical duties in order to facilitate efficient functioning of the nursing staff.
Charles Emergency Physicians
Billing Control Clerk-Medical Record Coding. With an in-house coding system, for a group of private contracted emergency room physicians. Monthly audits keeping for the Department of Health and Human Services.
DR. Robert Johnson
Oral Surgery Assistant-Assisting in all surgical procedures, cleaning and sterilization of instruments, general post op care, follow up care and general secretary work.
EDUCATION
Allegany College of Maryland
Cumberland, Maryland
Post-Secondary Academic Degree, Associate Degree
Science/Pre-Nursing
Number of Credits earned: 68
SAINT FRANCIS UNIVERSITY
Loretto, Pennsylvania
Behavioral Science/Undergrad in Social Work
Edinboro University / Currently working on my M.S.W
ACCOMPLISHMENTS
Leadership development course
Data verification
Prepared annual reports, for proper agencies
Organization development course
Implemented strategies and carried them out in several positions
QPR Training in suicide prevention Certification
Choice Theory/ Reality Theory Certification
Current First Aid- Adult and child certification
PA Mandated child reporter
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