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Manager Continuous Improvement

Mechanicsburg, Ohio, 43044, United States
January 18, 2017

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Beau A. Foss

*** **** ******** ****** *************, OH 43044 937-***-****


Distribution Manager

Motivated, decisive, and results focused warehouse and logistics manager with an exemplary track record of progressive experience and success in achieving revenue, cost, and productivity goals across a wide range of warehouse operations. Strong analysis, planning, organizational, and team building abilities combined with effective problem resolution and relationship management skills that produce positive results. Disciplined and resourceful team leader with the capacity to empower, motivate, and develop successful teams and employees.

Experienced at utilizing technology to identify opportunities to improve processes resulting in improved efficiencies, reduced costs, and enhanced customer services levels.

Capacity to build successful, goal oriented work teams, implement successful safety programs, and maintain compliance with ISO standards.

Adept at building and maintaining strong customer relationships during rapidly fluctuating business environments.

Operationally focused and forward thinking leadership style with proven success in achieving results by leading strategic initiatives that positively impact growth, productivity, revenues, and profits.

Professional Experience

NSG Group, Pilkington AGRNA, Urbancrest, OH 2014 - Present

Pilkington North America manufactures and markets glass and glazing products for the architectural and automotive markets. Its sales are made up of 70 percent automotive products (57 percent Original Equipment and 43 percent Automotive Glass Replacement) and 30 percent architectural. The aftermarket operations in North America supply laminated and toughened glass for the automotive glass replacement market. Products are shipped from its distribution centers in Columbus, Ohio and Phoenix, Arizona to external retailers and wholesale customers. In addition, the business has some 100 company-owned wholesale service centers throughout the US.

Columbus Distribution Manager, (Urbancrest, OH 2014-Present)

Responsible for managing the Columbus Distribution Center. The goals of this position are to improve safety, lower labor cost, improve material velocity, decrease shipping errors, develop future leaders, create a Lean culture, and develop “next level” automation in order to give Pilkington ARG a competitive advantage in North America. The key responsibilities of this position are to directly supervise four Supervisors and indirectly supervise 125 hourly full-time and temporary associates for the following departments: receiving, stocking, shipping, Value Added Assembly and Specialty Transportation, Inventory, maintenance, picking, packaging, over three shifts.

Accountable for full Budget and P & L:

oTotal Cost Based Management - $25 million

oInventory Value Management - $35 million

Distribution Safety Champion

Track and manage results for all distribution KPI’s including Boss Charts, productivity files, Kronos labor utilization, and communication of metrics to executive management

Lean Champion, leading training and product implementation by analyzing and developing new process improvements initiatives across AGR North America for all distribution and wholesale operations

Champion for compliance with ISO 14001, ISO 9001-2000, and J-Sox

SAP WMS Systems expert and trainer for the North American distribution operations

Order fulfillment Time Reduction Champion

Manage DOT Fleet of 9 vehicles for Order to Delivery Rapid Deployment Program

Zulily,INC., Obetz, OH 2013-2014

zulily is a shopping destination for moms, offering daily discovery of new boutique items all at an average of 50% off. Every day, 50-60 zulily sales launch, filled with hand-picked quality children’s apparel, women’s apparel, toys, infant gear and home décor. Unique finds from up-and-coming brands are featured alongside selections from top brands. Launched in 2010, zulily is headquartered in Seattle and has offices in London; Columbus, Ohio; and Reno, Nevada.

Operations Manager (Obetz, OH 2013- 2014)

Operations Manager provides the business and supply chain expertise to ensure fulfillment centers (FCs) operate smoothly with the support of zulily’s headquarter team, helping to resolve inquiries as well as to drive process improvement across the supply chain. Manages a team to design solutions, provide accurate reporting and improve safety, quality, cost, and speed for the outbound part of our supply chain process to fulfill orders to the customer.

Develop and administer operational procedures for perfectly executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy

Create a positive team dynamic that encourages all employees in the FC to work in “zulily time,” adapt to the ever-changing business, and stay focused on the customer experience

Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse

Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness

Develop and implement business processes to improve safety, quality, cost, and delivery experience for our FCs

Work with Merchandising, Vendor Operations and Transportation to resolve fulfillment issues and ensure a great experience for every customer and every vendor

Support the design of new capabilities and the implementation plans and roll out in our FCs

Create metrics, identify opportunities, and provide analysis to drive continuous improvement; create feedback loops and business processes across organizations

Support training and improvement of processes in the fulfillment centers

Manage a team of Operations Specialists

DSW INC., Columbus, OH 2011-2013

DSW Inc. is a leading branded footwear and accessories retailer that offers a wide selection of brand name and designer dress, casual and athletic footwear and accessories for women, men and kids, grossing over 2 Billion in sales for 2011. DSW Logistics ships more than 240,000 pairs of shoes daily to over 400 nationwide stores.

DC Area Manager (Columbus, OH 2011-2013)

Responsible for tactical execution as well as a greater depth of planning, operational control, expectations management and communication in the Processing Receiving Departments for First and Second Shift. Managed over 50 associates on first shift and 40 associates on second shift, overseeing the planning and execution of day-to-day production operations with responsibility for the productivity for the attainment of production, safety, and quality goals. Promoted a working environment conducive to sustaining the DSW team culture while driving awareness of and compliance with all safety rules and regulations. Maintained full accountability for inventory accuracy and production schedules through the preparation and reconciliation of production and inventory reports and in providing continuous training to staff in all job functions and procedures.

Successfully utilized Lean methodologies to create and maintain a new Processing Department to streamline the repacking, sorting, and ticketing of shoes and accessories saving DSW over $250,000.00 in a 6 month period.

Spearheaded the facilitation of all ticketing resources moved in-house, creating better customer service to DSW retail stores and a saving of $3,500.00 monthly in outsourcing costs.

GENCO, Grove City & Marion, OH 2007-2011

GENCO Supply Chain Solutions is North America's second largest third party logistics provider and a recognized leader in reverse logistics.

Operations Manager (Grove City, OH 2007-2011)

Fostered and reinforced the GENCO culture through the effective management, leadership, and oversight of all facility and shift operations including budget management, quality management systems, inventory control, resource planning, and customer service levels. Directed inventory control functions and staff in all aspects of shipping, receiving, scanning, processing, product disposition, and return to vendor processing transactions required to achieve all facility production, quality, and safety targets and objectives.

Successfully utilized Lean methodologies to streamline operational processes and develop continued improvement initiatives that resulted in a 30% production increase.

Led and coordinated regular audits to ensure and sustain compliance with all operational aspects of the GENCO Core Excellence Program.

Lean Process Manager (Grove City, OH 2009-2011)

Led, managed, and facilitated multiple Kaizen Events to identify, target, and implement process improvement strategies and plans focused on waste reduction throughout the company. Aligned company strategy and future state value stream mapping tools to sustain continuous improvement initiatives while promoting an environment of accountability and teamwork. Organized and led monthly management team meetings to facilitate project and continuous improvement communication and practice deployment, tracking facility progress and compliance while documenting and quantifying savings results, productivity gain, and waste reduction results and financial savings.

Promoted and sustained continuous improvement metrics and initiatives through the delivery and facilitation of continued Lean and process improvement training, tools, and methodologies.

Operations Supervisor (Marion, OH 2007)

Supervised the planning and execution of day-to-day production operations with responsibility for the productivity of a team of 48 and for the attainment of production, safety, and quality goals. Promoted a working environment conducive to sustaining the GENCO team culture while driving awareness of and compliance with all safety rules and regulations. Maintained full accountability for inventory accuracy and production schedules through the preparation and reconciliation of production and inventory reports and in providing continuous training to staff in all job functions and procedures.

Collaborated in and assisted with the creation of streamlined loading processes, utilizing Six Sigma practices to implement processes to improve units per man-hour while saving $70,000 per month.


Family owned general and residential construction business.


Built and managed a new construction business, responsible for all aspects of business development and operations planning including purchasing, human resources, accounting, payroll, and financial management functions. Oversaw all aspects of construction projects from the preparation and delivery of bid and project estimates, material sourcing, project timetables and deliverables, and final acceptance by the customer.

PENTAIR INC., Ashland, OH 2004-2005

Pentair, Inc. is a globally diversified manufacturing company focusing on two attractive segments: water and technical products. With 2010 revenues of $3.0 billion, Pentair employs over 14,000 people worldwide.

Production Supervisor

Directly responsible for the supervision and oversight of production operations within a 100,000 sq. ft. facility, managing the productivity of three departments and 14 product lines while maintaining continuous improvement

initiatives to refine existing and implement new projects and procedures. Train, mentor, and council employees in the areas of safety hazards and CPR while managing employee relations concerns regarding confidential grievances, vacations, and overtime schedules.

Spearheaded the implementation of Demand Flow Technology throughout the supply chain.

TYCO ELECTRONICS, Mansfield, OH 1998-2004

Now operating as TE Connectivity, TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives.

Production Supervisor (2002-2004)

Provided leadership and oversight of day-to-day production operations for ten distinct assembly product lines, ensuring procedures and practices are in place to optimize costs and maintain productivity and quality levels while remaining competitive within the industry. Performed in the capacity of company liaison for union grievance meetings.

Reliability Engineer (1998-2002)

Responsible for conducting root cause failure analysis for testing equipment, effectively managing and controlling testing equipment usage schedules and available resources to minimize testing downtime and losses due to equipment failure. Led the planning and execution of a qualification test program for key customers including NASA, FAA, Boeing, Lockheed, McDonnell-Douglass, and Honeywell.

Spearheaded the implementation of a new reliability software program focused on enhancing customer reporting processes; designed and initiated a new reporting templates for all government documents.

ISO9001 Internal Auditor for Quality Assurance teams.

UNITED STATES AIR FORCE, Little Rock Air Force Base, AR 1994-1998

Electrical & Environmental Aircraft Systems Technician

Honorable Discharge

Education & Professional Development

Bachelor of Science, Business Administration (2012)

Mount Vernon Nazarene University, Mt. Vernon, OH


Leading High Performing Process Teams Process Manager Lean Training Certified Interviewer

Industrial Truck Train the Trainer Course

Air Force Training

C-130E Environmental Systems Technician C-130E Electrical Systems Technician

Aircraft Electrical & Environmental Systems Apprentice Course

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