Customer Service Self Employed

Skills

Work well as a team leader

Strong ability to read diagrams

Fluent English, Italian; Basic French

Strong customer relations skills

Strong customer satisfaction skills

Experience with heavy equipment

Excel at multi-tasking

Works well independently

Education

September 2012- April 2014

Western Quebec Career Centre

Auto Mechanics

1800 hours (2 year) – Full-Time Program

Diploma of Vocational Studies

Electrical (Diagnostic-Repair)

Braking System Repair

Suspension System Repair

Starting and Charging System

Heating and Air Conditioning

Testing and Inspecting Fuel Injection Systems

Inspecting Drive Trains

Repairing Ignition System

Inspecting and Repairing Supplemental Restraining Systems

Using OBD2 Scanner

Air Conditioning Repair

Disassembly and Reassembly of Engine

Tire Repair and Balance

Volunteer Experience

Salvation Army, September – March 2009

Stocked clothes racks & shelves

Sorted incoming items

Cashier

Boys and Girls Club, January – June 2008

Organize activities for children

Responsible for welfare of children

Cleaning up play area

Work Experience

Ferrari’s Mobile Mechanic

May 2014-July 2016 (present)

Self Employed

Repairing vehicles from your own home

Brakes, engine repair, obd2 scans

Diagnosing electrical problems

Strut assembly

Most front end repairs

Detailing vehicles from your own home

Vacuuming, shampooing carpets

Washing and waxing vehicle

Buffing vehicle for show room shine

All repairs

January 2009 – August 2012

Ferrari’s Painting Enterprises

Entrepreneur/Painter

Interior and Exterior Painting

Drywall Repair

Refinishing Patio Decks

Large and Small Contracts

Finishing Basements

Quoting Jobs

April 2006 – December 2009

A1 Mann Construction

Skilled Labourer

Asphalt Repair

Concrete Repair

Operating Heavy Equipment

Bulldozer, Packer Roller Operator

Laying Interlock Stone

Form Preparation

Operating Cement Float

April 2003 – January 2006

Andre’s Renovation

Skilled Labour

Forman of Demolition Crew

Preparation for New Structure On Buildings and Homes

Reading Blueprints

Disposing of Materials

Demolition of Interior and Exterior

January 2001-January 2003

Southbank Dodge, Chrysler Dealership

Customer Service

Maintaining Vehicle Lot

Detailing Cars

Returning Vehicles to Customers

Oil Changes

Parts Department Clerk

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