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Customer Service Microsoft Office

Location:
Florence, SC, 29501
Posted:
January 18, 2017

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Original resume on Jobvertise

Resume:

Elizabeth E. Braxton

- **** Turnpike Road, Florence, South Carolina 29501

- 843-***-****

- acyccf@r.postjobfree.com

Customer Service ~ Administrator

Industry Preference: Automotive

- Qualifications Profile

Dedicated, customer-focused, and results-driven professional with extensive experience in

automotive industry, coupled with expertise in accounts payable and accounts receivable

management, problem resolution, and clerical support. Known for excellent analytical capabilities,

along with the ability to develop and implement innovative strategies to achieve goals and

objectives. Highly capable of working within stressful and critical environments without

compromising the quality of work and performance. Equipped with articulate communication and

interpersonal skills in building positive work relationships with professionals of all levels.

Technically proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).

- Core Competencies

Customer Service and Relations Team Leadership and Collaboration Insurance Claims Management

Risk Analysis and Control Regulatory Compliance Quality Assurance

- Relevant Experience

Webster Marine, Moneta VA

Service Advisor Jun 2014?Mar 2016

Closely collaborated with clients to promote and identify scope of projects as well as to analyzed

and assessed their requirements and expectations to properly assist them in solving issues

Arranged work order schedules approved by team in alignment with production schedule

Managed billing, collection of information, and customer follow-ups

Assisted Parts Department in filling orders, locating parts for customers, and preparing for the

annual inventory audits

Palmetto Nissan, Florence SC

Receptionist/Greeter Aug 2012?Nov 2012

Escorted customers to the correct department, informed company personnel of visitor?s arrival, and

introduced them to the right staff or officer

Quickly responded to and monitored incoming phone calls

Gathered demographic data on each client by utilizing ups card, log sheet, and other procedures

implemented by the management

Wrote memorandums, correspondence, reports, and other documents, while offering clerical support

as necessary

Earlier Positions Held:

K&B Collision Center, Florence SC

Body Shop Manager May 1996?Nov 2004

- Other Experience

Bearing Distributor, Florence, SC

Administrative Assistant Nov 2012?May 2013

ADP Tax Credit Services, Florence SC

Senior Billing Specialist Mar 2006?Dec 2010

Temp Nov 2004?Mar 2006

- Education

Associate?s Degree in Psychology - Florence-Darlington Technical College In Progress, Completion

Date: Jun 2018

Associate?s Degree in Paralegal Studies - Florence-Darlington Technical College In Progress,

Completion Date: Jun 2018



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