Supply Chain Customer Service
Resume:
SHAWN WILLIAMS
SCHERTZ, TX 78154
SEEKING A POSITION WITH THE OPPORTUNITY TO ADVANCE:
Executive Summary
** ***** ** ********** ***** employed by the U.S. ARMY and the Federal
Department of Defense {D.O.D.}, Managing incoming and out going customer
Material Release Orders, supervised, counseled employees, maintained inventor
Logs. Operated Standard Army Retail Supply System [SARSS], TAMMIS and DMLSS
Recipient of numerous commendations for establishing and maintaining flow of operations.
Education
Comeaux High School
. High School Diploma
. Currently enrolled BS in Business with Concentration in Logistics, Supply Chain Management
PROFESSIONAL SKILLs
. 10+ years of Purchase Order Experience
. 16 years Experience in Supply Chain Procedures and Government Regulations
. Great interpersonal and communication skills. Team player
. Windows, Microsoft word, Excel, Power point, Hand held devices
. Ability to adhere to procurement policies and procedures
. Multitasking and detail oriented
. Operated 2000, to 6000 lb. forklifts to move freight
WALMART (STORE 4115) APRIL, 2016- PRESENT
Inventory Associate, Preforms daily inventory utilizing MC 40 hand held device to ensure accurate and complete inventory.
Uses SMART system to track Retail items.
Utilizes SMART system to verify prices and make price changes as needed.
Facilitates Grocery and General Merchandise throughout store as needed.
September 2016 Promoted to Overnight Support Manager
Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintain a safe shopping environment.
Maintains merchandise presentation,by stocking and rotating merchandise,
Removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
Maintains area of responsibility in accordance to company policies and procedures by properly handling claims and returns, Zoning the area. Arranging and organizing merchandise/supplies.
Supervises associates in the area of responsibility by assigning duties, communicating goals,providing feedback and follow up, monitoring performance,teaching and supporting company policies and procedures, ensuring compliance, and participating in the hiring, promotion, coaching,teaching, and evaluation of associates.
Leads inventory operations, Helps associates understand and apply safe and correct ways to handle, move, and display goods .
Make informed,timely and effective decisions even though information is not clear. Identifies and uses policies, procedures, and guides to make the right choices.
Oversees work and gets results.
Ensures customer satisfaction using feedback to determine customer and associate expectations.
Planning and improvement of team performance. Plans work based on business priorities and explains to others what is needed to get work done.
Influence and communicate, promote commitment. Gives the information neededto gain support for ideas or plans. Builds trusting relationships and works with others to reach goals. Treats all associates fairly and with respect.
Teaches and clearly explains policies and procedures and teaches others how to act in accordance with the
D.O.D May 2010 – APRIL 2015
Supply Chain Manager 40 hrs.
.Maintained, follow-up on status of all open work orders, supply requisitions’ and inventory status.
. Procured, inventories, stocks, receive, warehouses, and distributes a wide variety of special or hard to find, or technical items for the Operating Room and Anesthesia Departments, where there were no established guidelines from previous transactions.
. Works with operating room nurses to forecast and predict Supply and Equipment requirements for a variety of medical procedures.
. Coordinated with the supported staffs in all supply activities and serves as the subject matter expert with the Material distribution and supply system for the department.
. Trained newly assigned staff in the Supply Chain process.
. Coordinated all services related actions to obtain the necessary support related to the mission.
. Researched vendors, initiates contracts, and negotiate prices
. Ensures all submitted requests are in accordance with contracts, and negotiated prices
. Ensures all submitted request are in accordance with contract provisions and all Government requirements are followed.
. Oversees receipts and reconciliations to ensure all contract/vendor obligations have been met before authorizing payment
. Plans and leads periodic inventories of items, investigate inventory shortages and provides result of findings whenever discrepancies occur.
.Uses judgement in interpreting and adapting guidelines, such as polices, regulations, precedents, and work directions for application to specific cases or problems.
.Works with regulations, polices and procedures, using considerable discretion and judgement in selecting, adapting and applying the most appropriate guides for specific situations.
Knowledgeable on Operating Room Infection Control and personal hygiene requirements with the ability to work in a sterile environment
Ability to work effectively with people, using good communication skills to resolve user problems associated with obtaining and maintaining stocks.
Womack Army Hospital
Supply Chain Facilitator Jan 2005 - May 2010
D.O.D EMPLOYEE
. Keeps accurate inventory and related records.
. Performed such warehousing duties as ordering, receiving and storing supplies
. Searched and cataloged supplies
. Maintained Quality control documents on all items stocked to ensure safety and provide the best to the customer.
.Maintained Quantity of supplies and monitored shelf life of particular items based on receipts and invoices.
. Prepared weekly and monthly reports for Quality Control and notified upper management of the results or discrepancies.
. Assisted in preparing requisitions and supply record forms.
. Received Medical Materials from local distributors and placed materials in staging area
. Receives, Processes, distributes,Pharmaceutical products daily using correct policies, procedures to ensure items deliverd in a timely manner.
.Used forklifts and pallet jacks to handle and move stock.
. Ensured medical materials and pharmaceuticals were distributed to end-users, all controlled drugs were placed in vault using the Chain of Custody technique.
. Conducted weekly cycle counts on all departments items restocked by facilitator.
Supply technician in the Material control section Jan 2000 – Jan 2005
. Serves as central point of contact for requisitioning
. Reviews all customer Purchase Orders {P.O.] daily to verify correct items and quantity
. Handled bills of laden when receiving shipments from local distributors, { UPS, FEDEX AIR, FEDEX GROUND, DHL and DEDICATED DELIVERIES.
. Recieved maintenance request daily to ensure equipment was safe according to regulations.
. Conducted weekly follow-up on all request to ensure all customers received items in time specified by regulations.
. Deals effectively, professionally, and assertively with customers daily
167TH MEDICAL BN S-4 JUL 1997 – AUG1999
MATERIALS AND PROPERTY CONTROL TECHNICIAN
. Inspected materials in assigned bins to ensure items were not deteriorated/damage prior to issuing.
. Maintained all records regarding the receipt of materials not in accordance with Government regulations.
. Over saw the budget for the Organizations expenditures for vehicles and other equipment.
. Managed the accounts for three medical clinics as well as searched for vendors in order to find the best price for all requisitions placed.
. Prepared and turned-in unserviceable property and equipment.
. Determined appropriate disposition of equipment and obtained proper concurrence.
. Prepared weekly and monthly reports for Quality control and notified upper level management of results.
WOMACK ARMY MEDICAL CENTER AUGUST 1993 – JAN 1997
SHIPPING AND RECEIVING CLERK
. Received medical materials from local distributors
. Credited and updated customer records against all receipts received with shipments.
. Prepared all items for shipping by packing items appropriately according to individual codes corresponding with each item.
. Utilized fork lifts and pallet jacks to stage shipments received.
. Utilized forklifts to load and of load delivery trucks daily
. Used knowledge of contracts and P.O., purchase orders to confirm shipments and stage in designated areas.
. Contacted customers to coordinate shipment days and times.
. Informed customers of daily changes if any on product arrival or discrepancies.
INVENTORY CONTROL SPECIALIST JAN 1991 – AUG 1993
. Prepared summary reports based on daily inventory reports received and notified upper management
. Trained incoming personnel of the correct inventory process
. Reviewed budget to ensure expenditures reflected on hand inventory
. Initiated replenishment and supplementation of stocks to avoid shortages of supplies
. Resolved discrepancies by researching bills of laden and M R O, [Material Release Orders]
. Maintained stock levels and monitored shelf life of all items on hand
. Conducted spot checks on stocked quantities, packaging, quality, and pricing
. Verified all inventory reports forwarded by each section
. Accountable officer for the Annual Physical Inventory of all materials in the section
.
Contact this candidate