Management Project

THOMAS G. HARRIS, SR., PMP

**** **** **** ******, ***********, Texas 77546

Phone: 281-***-**** E-mail: ************@***.*** CAREER SUMMARY

Over 34 years of operational experience. Dynamic leader, manager and educator with demonstrated success in operations, strategic planning, human resources, organizational and logistical administration. Collaborative team-builder, insightful analyst with superb communications skills. Proven track record in process improvement & implementation. Excels at motivating diverse work forces to achieve high standards under adverse conditions.

• Leadership and Teambuilding

• Strategic Planner; Problem Solver

• Program Management Professional (PMP) Certified

• National Incident Management System (NIMS) Certified

• Education and Training Course Development • Operations / Organizational Effectiveness / Management

• Federal Emergency Management Agency

(FEMA) Public Assistance Certified

• Top Secret (TS) / Sensitive Compartmented Information (SCI) Clearance

• Retired Active Duty Army Colonel; 30 years in uniform EDUCATION

Master of Arts: Major, Strategic Studies, United States Army War College, Carlisle, Pennsylvania, 2003 Master of Science: Major, Engineering: Interactive Simulations & Training; Minor, Engineering Management, GPA: 4.0 University of Central Florida, Orlando, Florida, 2002 Bachelor of Science: Major, Engineering; Minor, Foreign Affairs, United States Military Academy, West Point, New York, 1981 EXPERIENCE

Senior Vice President & Chief Operations Officer: Luster National, Inc. 2010-2014 Successfully managed corporate operations worldwide. Responsible for ensuring the corporate mission was successfully accomplished by assuring clients always more than satisfied with both work and quality of products provided. Focused on recruiting and retaining the best, most capable, competent and motivated employees with which to perform corporate mission. Was responsible for the development and implementation of the corporate strategic operational plan, business development plan, marketing strategies, standard operating procedures, and all administrative and logistical activities required to support worldwide operations. A retired Army Colonel, focus is primarily on two things: successfully accomplishing the client “mission” and “taking care of the troops”. Concentrated efforts on developing and implementing innovative solutions to both address and mitigate complex challenges facing clients. Adept at developing key relationships and formulating effective teams, able to successfully accomplish client mission under any/all conditions. Accomplished at developing and executing cost-effective programs while ensuring superior performance, in order to meet customer needs and expectations. Leveraged program management expertise and military leadership experience to accomplish most difficult missions. Vastly expanded corporate portfolio: In New Zealand, firm deployed 12 subject matter experts to provide invaluable support in the wake of devastating earthquakes; in New York, provided FEMA support to Hurricane Sandy victims; in Louisiana, Texas and Nebraska, US Army Corps of Engineer (USACE) support; and in Georgia, new opportunities with the Georgia Department of Transportation. Regional Director: Luster National, Inc. 2009-2010 Created a new operating region the Gulf Coast and Southwest Region. This was the first such corporate expansion in over 15 years. Greatly enhanced corporate footprint in both Atlanta and New Orleans, and assisted in the development of new opportunities in Texas and Arizona. Assumed management and supervision of the Luster Disaster Assistance Group for FEMA. This group supported FEMA in assisting government agencies in requisite recovery operations, nationwide. Amassed a team of senior subject matter experts to conduct an Operational Needs Assessment for the Galveston District of the Army Corps of Engineers (USACE). The assessment was based on the USACE Project Management Business Process (PMBP) and Quality Management Systems (QMS), as well as the Program Management Institute (PMI). Team evaluated virtually all existing processes and procedures within the District, interviewed USACE personnel, evaluated current processes and procedures, and presented final report to District senior management. This assessment resulted in the creation of a team of experts tailored to assist Galveston District in improving its project management business processes, and ensuring compliance with USACE processes/regulations.

THOMAS G. HARRIS, SR., PMP Page Two

Program Manager: Luster National, Inc. 2008-2009

Developed plan to support the New Orleans District, US Army Corps Engineers in managing over $200M in American Recovery and Reinvention Act (ARRA) funds. Hand-picked Product Delivery Teams to create schedules, ensure compliance with USACE Information Management System, and greatly assisted District in the development of the first ever USACE-compliant Program Management Plan (PgMP). These processes are now being used to manage all USACE projects within the District, estimated at over $17 Billion. Recruited, interviewed, managed and supervised team of experts that developed procedures, templates and reports to address critical operational and logistical issues. Developed and implemented enhanced management processes and performance metrics. Worked closely in the development of Project Management Plans (PMPs) and a Project Control Organization, to better manage projects and ensure compliance with USACE Project Management Business Plans, Quality Management Systems and USACE Regulations. Acted as direct interface with USACE key leadership in establishing requirements; managed project staff members to successfully accomplish requisite missions. Project Manager: Luster National, Inc. 2007-2008

Assumed responsibility for operations in support of the New Orleans District, US Army Corps of Engineers where my firm was down to 1 full time employee (FTE). Directed corporate turn-around operations, and served as direct interface between corporate resources and USACE key leadership. Developed business relationships, reorganized resources, developed statements of work and project plans for the schedule development and program management for billions of dollars in civil works projects. With the development of the new concept of operations and logistical support, our corporate footprint increased to 12 FTEs required for the successful delivery of requisite professional management services. Army Division Chief of Staff: 75th Division, 1st US Army (Chief Operating Officer Equivalent) 2005-2007 Leader of one of the nation’s premier military mobilization training/support organizations with over 3100-personnel in 7 states,

$80M worth of equipment and a $26M operating budget. Managed and directed administrative, logistical and mobilization training operations for over 1200 Army Reserve/National Guard units. Supervises, mentors and develops division staff.

• Provided Military Support to Civilian Authorities and Homeland Security Operations.

• Set up/ran 5th Army Emergency Operations Center in Houston in support of Hurricane Rita crisis action/relief efforts.

• Supervised the manning, equipping, training and deploying of the most complex multi-state mobilization mission (36th Combat Aviation Brigade) ever conducted, prior to their deployment to Iraq.

• Designed a state-of-the-art Battle Command Training Division; provided program management to military and civilian directors; formulated missions, goals, policies and objectives for the new organization. Operations Chief/Assistant Director of Operations: US Central Command (USCENTCOM) 2003-2005

(Chief Operations Officer Equivalent)

Advised USCENTCOM Commander & Staff on operational matters in 27 country region. Supervised air, naval, ground and special operations forces assigned to region, including strategic, operational and tactical employment of forces and conduct of joint/combined combat and humanitarian operations of over 210,000 sailors, soldiers, airmen and marines.

• Director of the Joint Operations Center and Joint Intelligence Operations Center.

• Provided subject matter expertise, oversight and supervision for the Combined Joint Task Forces conducting Operations ENDURING (Afghanistan) and IRAQI FREEDOM and the Horn of Africa.

• Supervised battle tracking, monitoring and reporting of combat and humanitarian aid activities.

• Supervised historic humanitarian relief efforts in the aftermath of the devastating earthquake that struck Bam, Iran.

• Prepared USCENTCOM Commander for Congressional testimony before House and Senate Armed Services Committee.

• Prepared daily Secretary of Defense and Presidential Briefings and Talking Points.

• Chief, Strategic Communications; synchronized interagency support: information operations, public affairs, public diplomacy

• Supervised/directed over 150 joint duty officers, soldiers and civilians in 10 diverse branches. ADDITIONAL INFORMATION

Affiliations: Society of American Military Engineers; Construction Management Association of America, Extensive Operational, Career Development and Management Support to Charities (Star of Hope, Open Door Mission, etc.); Disabled Veteran Status Battle Campaigns, Peacekeeping Operations & Awards: Operations ENDURING FREEDOM (Afghanistan), IRAQI FREEDOM (Iraq), ALLIED FORCE and JOINT GUARDIAN (Kosovo). Department of Defense Superior Service and Meritorious Service Medals; Department of the Army Meritorious Service, Commendation, and Achievement Medals; Joint Service Commendation Medal; Joint Meritorious Unit Award; Global War on Terrorism, Expeditionary and Support; Iraqi and Kosovo Campaign Medals; Korean and National Defense Medals.

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