SHUBHAM MONDAL

Vill-Swarupnagar (charpara)

P.o-Banglani

Dist-24 pgs(north)

P.s-Swarupnagar

Pin no-743289

Phone no-+919*********

Skype Id – shubham.mondal4

E-mail :acyc7b@r.postjobfree.com

APPLIED FOR

SENIOR GSA

OBJECTIVE

To be an asset for the organization and wish to apply innovative techniques by using management skills & knowledge and grow with the organization

AREA OF SPECIALISATION

Housekeeping (Accommodation operation) & F & B SERVICE

EXPERIENCE INDUSTRAIL/VOCATIONAL

Total experience in Housekeeping: 3 years 9 months

ORANGE COUNTY,HAMPI,INDIA

Start working as a SENIOUR GSA form date 08 November 2017, still working.

INTERCONTINENTAL DUBAI FESTIVAL CITY IHG Group 5*:

Room Attendant

Attending the morning briefing.

Initiate with the task sheet assignment.

Maintaining the assigned pantry and trolley

Maintaining the corridor area.

Establishing hospice environment for the guest

Vacuuming the corridor.

Addressing the guest request.

EMRILL FACILITY MANAGEMENT :(Jun 2015 to May 2016)

As a Office Assistant

To maintain the finance documents.

Assisting the Office manager.

Assisting the document controller.

Filing the cash payment check.

Setting up the rooms for the meetings.

Maintaining the cleanliness of the office..

FULLERTON SINGAPORE 5* DULEX: ( May 2013 to Aug 2013)

Management Training:

How to take the morning briefing.

How to operate the Opera system

How to handle the guest complaints.

How to assist the guest as a Room attendant.

How to release the Room for the availability..

THE GRAND BHAGWATI,SURAT VEG 5* DULEX :(Nov 2011 to Jan 2013)

Senior Room Attendant

Maintaining the Standard of the hotels.

How to handle the guest request.

Solving guest problems

To take the inventory of the linen.

Taking care of the trolleys and pantries.

Handling the Room task sheet.

Accurate usage of chemicals when cleaning the rooms.

Addressing and Handling lost and found procedure.

Maintaining the Daily activities logbook

Handing over and taking over the duty charges.

ALOFT,BANGALORE(STARWOOD) 4*:(Mar 2010 to Mar 2011)

Refresh Talented (Room Attendant)

To attend the Morning Briefing.

Importance of task sheet.

Setup of the trolley and pantry..

How to interact with the guest.

How to collect the laundry stuffs.

How to use the single dish machine.

How to do the burnishing etc.

informing the house keeping desk for the consumable items.

INDUSTRIAL TRANNING:

GREEN PARK HOTEL, HYDERABAD, 4*: (Jun 2009 to Oct 2009)

Exposure In Front office, Housekeeping, Food Production, and F&B Service

EDUCATIONAL QUALIFICATION

School,College,Institute Board/ University Session Qualification Marks / Percentage

NSHM KnowledgeCampus,

Durgapur (WB) W.B.S.C.T.E

(APPROVED BY AICTE) 2008-2011 DHM 68%

M.P.K.C.B.INSTITUTION,Kolkata(w.b)

W.B.S.C.H.S.E 2006-2008 Intermediate 55%

M.P.K.C.B.INSTITUTION,Kolkata(w.b) W.B.B.S.E 2004-2006 Matriculation 51%

OTHER QUALIFICATION / SKILLSETS

Basic Knowledge in Ms.Office (Ms-Access,Ms-PowerPoint etc).

Efficient in using Internet.

EXTRA CURRICULAR ACTIVITIES /HOBBIES / AWARDS & RECOGNITION;

Maintain a diary

COMPETENCIES

Fast learner, adapt well to changes and pressures in workplace.

Good presentation skills.

REFERENCE: On request, reference details will be estabilished.

PERSONAL DETAILS

DATE OF BIRTH : 28/07/1991

LANGUAGES KNOWN : English, Hindi & Bengali

MARITIAL STATUS : Single

NATIONALITY : Indian

RELIGION : Hindu

GENDER : Male

STRENGTH : Hard worker & fast learner

PASSPORT NO :J9625427

All information that I have given is true and updated to the best of my knowledge.

SHUBHAM MONDAL

Date : 05-10-2016

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