Service Back Office

RESUME

Jeetendra Mehra S/o Tulsiram Mehra

Contact Number- : +91-940*******,930-***-****

Email:*****.*********@*****.***

Add-: 12 Bangla Narendra Nager itarsi,dis-Hoshangabad 461111

Recruitment Consultant / Self Employed

Career Objective

To work in an Environment Which is Challenging As Well Exciting, to Use My

Skills & Expertise to Contribute to an Organization & its Business Growth, Which Caters to

My Professional & Personal Growth?

Education

MBA ( Accounting and Business/Management,B.uni,Bhopal B.Com. Graduate from B.Uni. Bhopal

12th Passed from M.P. Board Bhopal

10th Passed from M.P. Board Bhopal Tally 7.2 & ERP 9 from Authorized tally Academy, itarsi

Work Experience

01 Placement officer/ Recruitment consultant. (jan 2014 to Present )

02 DSC Coordinator ( 1 Year )

03 Back Office executive (1 Year 3 month )

Computer Skill

Tally 7.2 & ERP 9, M S.Office (Word, Excel, PowerPoint) Knowledge of Computer work, Hindi English typing Windows98,2003,2007 and Windows xp Computer installation, Internet surfing..

Personal Details

Date of Birth 3-Sep- 1984 Permanent Address 12, Bangla Narendra Nager Itarsi(M.P.)-461111 Languages known Hindi, English Contact Number +91-940*******,930-***-**** Marital status Unmarreid

SUMMARY

LAKSHYA ORGANIZATION -PLACEMENT OFFICER/ RECRUITMENT CONSULTANT

• Good Hand on portals {Dice and Career Builder}.

• Clearly understand the domain requirements by interacting with senior business managers.

• Recruitment with focus on skills matching department’s specifications within the specified budget.

• Familiar with the talent market place and understand the industry, develop and create sourcing strategies.

• Closing requirements within the specified cycle time.

• Understanding the sourcing needs of the client and fulfilling them at the earliest.

• Confirm availability of the candidates, and passing their details to Resource Manager

• Servicing requirements through head-hunting & database management.

• Reviewing & updating candidate records to quickly access information as and when required • Interviewing, assessing, evaluating candidates for their technical competencies as well as their communication skills and team management skills as required for the respective requisitions.

• Responsible for full life cycle recruiting.

STRIDES HR SOLUTION INDIA PVT LTD ( VIDEOCON D2H),Jabalpur katni Area

• Manage service center over all territory,for they are availing the timely installation and repairs (FR) to subscribers Managing team for better service aspects. • Trade and customer satisfaction, field audits for Complaints and installations Managing Swap invertory, Repairs of set top box repair and SR coordination with field Associates Minimizing the TAT for swap inventory, and reverse logistics from Field from SR/Complaints. • DSC (Direct Service Centre) is having 15 no’s of employees having engineers / back office / accountant, maintain to all mention staff,Inventory Management, spare parts forecasting, SOP management.

GOODLUCK INTERPRICES (Videocon d2h service center),NARSINGHPUR

• Make over all the technical problem related to Electronics item and related firm ware’s problems to all Dealer of narsinghpur district MP and all customer escalations all supports regarding any technical difficulties, to the narsinghpur district . • Having Operational responsibility of Company operated Service centre, Managing time based service delivery to the customer. • Weekly reviews with all staff, regarding ( repairs, spare availability, KPIs)., Service Centre is having 15 no’s of employees having engineers / back office / accountant, maintain salaries / recruitment to all mention staff .

Declaration

I HereBy Declare That the Above Written Particulars Are True to The Best Of My Knowledge and Belief.

Date:

Signature

Contact this candidate