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Document Control Specialist

Texas, United States
January 17, 2017

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Russell L. Thomas

*** ***** **** 903-***-****

Denison, TX 75021

Document Control


Team member responsible for the maintenance and control of all engineering documentation. Ensured that the most current revision of controlled documents were ready of production while providing 100 % success meeting internal customer deadlines for committed ship dates. Worked closely with Purchasing, Engineering, Quality Assurance and Liaison Engineering to research and resolve discrepancies. Retrieved and stored historical information at retention archives as requested. Coordinated the review and approval of procedures establishing and supporting the implementation of the document control process. Provided new hire, contractor and routine training on document control procedures and policies. Helped maintain and developed work instructions and forms as necessary.


System Administration

oMicrosoft OS installation and configuration

oSoftware upgrades/updates for workstations and servers

oUser accounts creation, maintenance and access to network

oMonitoring and maintenance of Web, FTP, DNS, Mail, and domain servers

oSupport for network topology, desktops, laptops, workstations and servers

oNetwork security and virus protection, system backups and data recovery

Project Management

oDesign and implementation of new network topology design, mapping and documentation

oDevelopment of plant-wide Hazard Control Program, including classroom instruction for 300 employees

oDevelopment of procedures to escalate and resolve technical support calls

oDevelopment of work flow accountability system to improve efficiency between multiple departments

Technical Support

oTraining and support for software and hardware issues, including network cards, hubs, switches, topology, cabling, network properties and OS settings

oDevelopment of network-accessible technician knowledge base, including manuals, pictures, datasheets and white papers


Document Control Clerk 2012 to 2017

Field Technician 2005 to 2011

Information Technology Technician 2003 to 2005

Network Administrator 2000 to 2003

Mentor, Support Supervisor 1999 to 2000


MS Word, MS Excel, Adobe Acrobat PDF, Pro I-Link, Smarteam, Pro Engineering

Microsoft Windows 9x, NT 4.0, 2000, 2003 Server and Workstation, XP Professional, Vista

Microsoft Office, Visio 2000, Symantec NAV, Ghost and Firewall

Ethernet, Fast Ethernet, Gigabit, Internet Modems, Routers, Wi-Fi Routers


A.A.S Drafting Technology (GPA 4.0), Grayson College, Denison, TX

Microsoft Certified System Engineer, Grayson College, Denison, TX

A+ Certification, Richland College, Dallas, TX

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