Document Control Specialist
Resume:
Russell L. Thomas
Denison, TX 75021 *****@******.***
Document Control
SKILLS SUMMARY
Team member responsible for the maintenance and control of all engineering documentation. Ensured that the most current revision of controlled documents were ready of production while providing 100 % success meeting internal customer deadlines for committed ship dates. Worked closely with Purchasing, Engineering, Quality Assurance and Liaison Engineering to research and resolve discrepancies. Retrieved and stored historical information at retention archives as requested. Coordinated the review and approval of procedures establishing and supporting the implementation of the document control process. Provided new hire, contractor and routine training on document control procedures and policies. Helped maintain and developed work instructions and forms as necessary.
SKILLS & ACCOMPLISHMENTS
System Administration
oMicrosoft OS installation and configuration
oSoftware upgrades/updates for workstations and servers
oUser accounts creation, maintenance and access to network
oMonitoring and maintenance of Web, FTP, DNS, Mail, and domain servers
oSupport for network topology, desktops, laptops, workstations and servers
oNetwork security and virus protection, system backups and data recovery
Project Management
oDesign and implementation of new network topology design, mapping and documentation
oDevelopment of plant-wide Hazard Control Program, including classroom instruction for 300 employees
oDevelopment of procedures to escalate and resolve technical support calls
oDevelopment of work flow accountability system to improve efficiency between multiple departments
Technical Support
oTraining and support for software and hardware issues, including network cards, hubs, switches, topology, cabling, network properties and OS settings
oDevelopment of network-accessible technician knowledge base, including manuals, pictures, datasheets and white papers
WORK EXPERIENCE
Document Control Clerk 2012 to 2017
Field Technician 2005 to 2011
Information Technology Technician 2003 to 2005
Network Administrator 2000 to 2003
Mentor, Support Supervisor 1999 to 2000
TECHNOLOGY
MS Word, MS Excel, Adobe Acrobat PDF, Pro I-Link, Smarteam, Pro Engineering
Microsoft Windows 9x, NT 4.0, 2000, 2003 Server and Workstation, XP Professional, Vista
Microsoft Office, Visio 2000, Symantec NAV, Ghost and Firewall
Ethernet, Fast Ethernet, Gigabit, Internet Modems, Routers, Wi-Fi Routers
EDUCATION
A.A.S Drafting Technology (GPA 4.0), Grayson College, Denison, TX
Microsoft Certified System Engineer, Grayson College, Denison, TX
A+ Certification, Richland College, Dallas, TX
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