MARIA LIZA MENDOZA ROQUE
**** ******** ******, **********, ** 95834 916-***-**** m *************@*****.*** OBJECTIVE
To attain a position in an organization that will allow me the opportunity to contribute my skills and abilities as well as provide further growth professionally.
KEY SKILLS
Windows 2000, XP, Vista, 7, 10
Microsoft Office Word, Excel, Outlook, PowerPoint
Marketing
Self-motivated
Initiative
Ability to learn and apply knowledge
Strong written and verbal communications skills
Provide feedback and follow-up
Quality customer service
Works well independently as well as with the team
Train, delegate, support team members
Identify and analyze issues and develop strategies
Organization and prioritization
Makes decisions and follows through
Punctual
EDUCATION University of Santo Tomas, Philippines
Bachelor of Science in Commerce – June 1983 to March 1989 Major in Business Administration & Accounting
WORK EXPERIENCE
Raleys Production Bakery, West Sacramento CA
2007-Present Machine Operator
● Identify and implement improvements to work flow quality, consistency, efficiency, to meet aggressive deadlines and standards.
● Train team members in proper usage of machinery and equipment used in a production environment.
● Analyze safety issues and repairs/replacements needed.
● Operate and maintain machines.
Maria Liza M. Roque Trading, Philippines
2005-2007 Owner/Self-Employed
● Buy and sell scrap material.
● Provide excellent customer service with awareness, flexibility and responsiveness to customer needs.
● Operations, accounting, budgeting, contracts and payroll were all handled solely.
● Disassemble scrap to meet requirements of buyer and/or state guidelines.
● Lead team in proper handling of scrap material and other duties. Maria Liza M. Roque Amusement, Philippines
1998-2007Owner/Self-Employed
● Video game and game board business.
● Operations, accounting, budgeting, contracts and payroll were all handled solely.
● Coordinate repairs, coin-outs and replacements of machines as needed.
●
Prime Asia Travel & Tours Corporation, Philippines 1996-1998 In-Bound Manager
● Operate and administer in-bound travel projects.
● Organize and oversee procedural guidelines and marketing strategies.
● Create airline ticketing procedures.
● Managed airline reservations using Abacus.