MARIA LIZA MENDOZA ROQUE

**** ******** ******, **********, ** 95834 916-***-**** m acyby7@r.postjobfree.com OBJECTIVE

To attain a position in an organization that will allow me the opportunity to contribute my skills and abilities as well as provide further growth professionally.

KEY SKILLS

Windows 2000, XP, Vista, 7, 10

Microsoft Office Word, Excel, Outlook, PowerPoint

Marketing

Self-motivated

Initiative

Ability to learn and apply knowledge

Strong written and verbal communications skills

Provide feedback and follow-up

Quality customer service

Works well independently as well as with the team

Train, delegate, support team members

Identify and analyze issues and develop strategies

Organization and prioritization

Makes decisions and follows through

Punctual

EDUCATION University of Santo Tomas, Philippines

Bachelor of Science in Commerce – June 1983 to March 1989 Major in Business Administration & Accounting

WORK EXPERIENCE

Raleys Production Bakery, West Sacramento CA

2007-Present Machine Operator

● Identify and implement improvements to work flow quality, consistency, efficiency, to meet aggressive deadlines and standards.

● Train team members in proper usage of machinery and equipment used in a production environment.

● Analyze safety issues and repairs/replacements needed.

● Operate and maintain machines.

Maria Liza M. Roque Trading, Philippines

2005-2007 Owner/Self-Employed

● Buy and sell scrap material.

● Provide excellent customer service with awareness, flexibility and responsiveness to customer needs.

● Operations, accounting, budgeting, contracts and payroll were all handled solely.

● Disassemble scrap to meet requirements of buyer and/or state guidelines.

● Lead team in proper handling of scrap material and other duties. Maria Liza M. Roque Amusement, Philippines

1998-2007Owner/Self-Employed

● Video game and game board business.

● Operations, accounting, budgeting, contracts and payroll were all handled solely.

● Coordinate repairs, coin-outs and replacements of machines as needed.

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Prime Asia Travel & Tours Corporation, Philippines 1996-1998 In-Bound Manager

● Operate and administer in-bound travel projects.

● Organize and oversee procedural guidelines and marketing strategies.

● Create airline ticketing procedures.

● Managed airline reservations using Abacus.

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