Quality Control Manager
Resume:
FAWAZ SHADRUDEEN
E-Mail: **********@*****.*** & Mob: +966-**-***-****
AN OVERVIEW
o Aircraft Dispatcher with FAA certified License.
o Have completed AIFP,EWINS and ETOPS.
o Offering Work Experience in Quality Control, Assistant Office Operations and Trainer/Operations Control in BPO Sector.
o Bachelor’s in Aeronautical Engineering.
o Have been introduced to Flight planning software such as Jetplanner and Navtech. o An Enterprising People Manager with strong communication, commanding, leadership and interpersonal skills.
COLLEGE PROJECT
Headed a team of 3 in a project of UP-GRADATION OF AN ULTRA-LIGHT AIRCRAFT at Sathyabama University, Chennai.Tamil Nadu, India.
COMMENCED CAREER
o June 2015 – June 2016, Operations Manager in THE INNOVATIVE TECHNOLOGIES, Nagercoil, K-K Dist, Tamil Nadu, India.
o Dec 2014 – May 2015, Assistant Office Operations in ASC, Riyadh, KSA. o Feb 2012 – Sep 2014, Quality Control Engineer in THE EISEN TECHNOLOGIES, Chennai, Tamil Nadu, India.
AREAS OF EXPOSURE
Operations Manager - Communicating with the clients, listening and understanding the client’s requirements and needs, training the candidates for communication and process. Providing process and Communication support during the calls. Taking Escalation cases. Live monitoring and Quality Check is done. And post calls/shift training was also given. Overall Operations of the BPO sector was done.
Assistant Office Operations – Preparing BOQ, assisting in the finalizations of the received BOQs from sub contractors, Assist in the smooth functioning of the office activities.
Quality Control – QC checks were done by measurements, rejected pieces were marked and sent back for correction, patterns of mistakes taken into considerations and training the employees to avoid such mistakes, documenting the cases, final approval was given for the materials before delivery.
ACADEMIC & CREDENTIALS
FAA Certified Aircraft Dispatcher, Certificate Number 3785711.
2014 - Flight Dispatcher Training completed from Sheffield School Of Aeronautics, Ft.Lauderdale, Florida, USA – 33317
2014 – Advanced International Flight Planning(AIFP) from Sheffield School Of Aeronautics, Ft.Lauderdale, Florida, USA – 33317
2014 – Extended Operations(ETOPS) from Sheffield School Of Aeronautics, Ft.Lauderdale, Florida, USA – 33317
2014 – Enhanced Weather Information Systems (EWINS) from Sheffield School Of Aeronautics, Ft.Lauderdale, Florida, USA – 33317
2011 - Bachelor’s in Aeronautical Engineering, Sathyabhama University, Chennai, India
AREAS OF INTEREST
Aircraft Dispatching / Entering the Aviation Industry
English Communication Coach
Operations
Quality Control
PERSONAL DETAILS
NAME: FAWAZ SHADRUDEEN
D.O.B: 06/AUG/1988
STATUS: MARRIED
NATIONALITY: INDIAN
LANGUAGES: English, Arabic, Tamil, Hindi, Urdu and Malayalam PASSPORT NUM: N2316298
IQAMA NUMBER: 241-***-****
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