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Medical Patient Care

Location:
Liverpool, New York, United States
Posted:
January 17, 2017

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REBECCA M. RAGONESE

*** ******* ******* *****

NORTH SYRACUSE, NY 13212

acybx5@r.postjobfree.com

(315) ***-****

PROFESSIONAL SUMMARY

*Medical Receptionist with strong organizational abilities.

*Knowledge of Allscripts and Medent and Centricity Programs

*Excellent interpersonal skills allowing me to work with people at all levels.

*Proficient at multi-tasking in a fast-paced working environment.

*Professional experience with patient records and confidentiality.

*Experience using multi phone line systems.

*Experience using EHR

PROFESSIONAL EXPERIENCE

Mary Lou Corcoran Physical Therapy Fayetteville, NY 13066 Patient care Representative June 2016- December 2016

Check Patients in and out. Entered and verified Patients demographics, Collect copays and balances. Schedule follow up appointments and new patient referral appointments. Answer multi-line phone. Scanned patients records into their file using EMR. Faxed noted to referring providers. Called patients when their script or referral is about to expire.

Cny Eye Care Dewitt, NY 13214 Patient care Representative March 2016-June 2016

Check patients in. Collect copays and balances, Verify Patients demographics. Answer Multi-line phone. Schedule new Patient referral appointments and complete eye exam appointments. Pull Charts for upcoming appointments, make new patient charts. Scan notes into EMR. Call Referring Dr. for notes to be faxed and then scanned into EMR. File charts after appointments.

Dr. Housel North Syracuse, NY 13212

Receptionist December 2015-February 2016

Check Patients in and out. Scheduled follow up appointments. Collected Copays and Balances. Verified Patients demographics. Called Patients insurance and verified benefits. Answered multi-line phone. Scanned patients records into to their file. Scheduled referral appointments.

Dr.Tangoren Erie Blvd, NY 13224

Receptionist September 2015- November 2015

Checked patients in for appointments, scheduled referral appointments and follow up appointments, scanned patients records into their file, pulled charts for upcoming appointments, filed charts, answered multi-line phone.

New York Spine and Wellness North Syracuse, NY 13212 Patient Care Representative April 2013 –August 2015

Confirm various types of appointments using Allscripts. Scheduled MRI scan EMG, Follow up, Chiropractic, trigger point injections, Nerve blocks and Massage appointments. Inform Patients of Regular insurance, No fault and Workers Comp RULES. Maintain and update patient information and their insurance. Assist patients with paper work and filling out correct forms. Collect copays and balances from patients. Maintain a friendly and positive attitude towards disgruntled patients. Work as operator in a phone room.

Eye Plastic & Reconstructive Surgeons North Syracuse, NY 13212

Medical Receptionist September 2012 - March 2013

Downloaded patient medical records using EHR. Receptionist duties and answered multi-line phone. Schedule referral and follow up appointments. Called insurance for authorization as needed and verified insurance information. Collected copays and balances. Pulled and readied charts, processed new charts and filed charts. Processed Mail.

REBECCA M. RAGONESE PAGE 2

100 Dolores Terrace North North Syracuse, NY 13212 Phone 315-***-****

North Medical Orthopedics and Rehabilitation Liverpool, NY 13088

Medical Receptionist February 2011 - September 2012

Prepared and completed disability and Worker’s Compensation paperwork. Scheduled appointments. Checked patients in and out. Pulled and made new patient charts and filed charts. Collected copays and balances. Mailed completed patient records to Attorneys and insurances companies. Process mail and directed to proper Dr. boxes.

The Woman’s Place Liverpool, NY 13088

Medical Receptionist November 1999 - February 2011 Scheduled mammograms, sonograms, yearly and endometrial biopsy appointments using Allscripts. Answered Multi-line phone. Collected Copays and Balances. Verified Patients demographics at check in. Obtained Authorization for outgoing referrals and surgeries. Pulled charts for appointments, filed charts. Faxed records to referring dr. and ins. Companys.

EDUCATION

Central City Business Institute Syracuse, NY 13210

Associates Degree in Medical Administration Graduated 1993-1996

Grade Point Average 3.58

John C. Birdlebough High School - Phoenix, NY Graduated - 1986

REBECCA M. RAGONESE

100 DOLORES TERRACE NORTH

NORTH SYRACUSE, NY 13212

acybx5@r.postjobfree.com

(315) ***-****

PROFESSIONAL REFERENCES

Kathy Martin

Patient Care Representative

New York Spine and Wellness

Syracuse, NY 13212

315-***-****

Connie Coleman

Patient Care Representative

New York Spine and Wellness

Syracuse, NY 13212

(315) *** -****

Lucy Lang

Patient Care Representative

New York Spine and Wellness

Syracuse, NY

315-***-****

Chris Quinn

Screen Printer

Holy Shirt

Syracuse, New York

(315) ***-****



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