Full Time Office

Hawanya A. Harper

202-***-**** *************@*******.***

Administrative Specialist

To whom it may concern,

As a highly effective professional with extensive, hands-on experience leading various administrative positions, I believe I offer an expertise that would be of benefit to you. With a tactical and strategic approach to Management, Administrative and Clerical Services; strong leadership skills, and a focus on building internal and external partnerships, I would like to explore the possibility of putting my knowledge and skills to work for you.

As you can see from my enclosed résumé, I have 15+ years of progressive leadership experience in the areas of Management, Administrative and Clerical Services. My record speaks to my ability to effectively follow standard operating procedures, direct communication with key industry and partners, offer creative insights, and provide market research and analyses.

I am confident that my management, administrative and clerical knowledge, skills and abilities can help to lead a diverse range of initiatives. My résumé will provide you with further details of my accomplishments. I can be reached at the phone number or email address listed within my resume should you have any preliminary questions. I appreciate your time in reviewing my qualifications and look forward to speaking with you soon.

Sincerely,

HAWANYA A. HARPER

Enclosure: Résumé

Salary: Negotiable based upon benefits

Hawanya A. Harper

202-***-**** *************@*******.***

Proven ability to utilize Microsoft Office software, including Word, Access, Excel, Outlook and various database systems through 15+ years of progressively responsible experience providing administrative and clerical support. Creative professional with technical writing experience and the proven ability to create edit and revise essential documents. Able to work across organizational boundaries to execute short- and long-term goals

DEPARTMENT OF EMPLOYMENT SERVICES 2016-PRESENT

Staff Support Specialist (FULL TIME)

Welcome customers into American Job Center

Assist customers with finding online career related resources

Help patrons with navigating DCNetworks.org by assisting with registration, log-ins, job search, uploading resumes and electronic job applications

Circulate relevant programmatic and community resource information to customers

Assist staff with facilitation of Career Readiness Boot Camps, Professional Enhancement Sessions and Orientations

Perform general clerical duties that include, but not limited to, making, answering and directing phone calls, taking messages, handling inquires, checking and distributing documents and correspondence, photocopying, scanning and faxing, monitoring and ordering inventory of office supplies

COMMUNITY FAMILY LIFE SERVICES 2016-2016 Front Desk Coordinator/ Case Management (FULL TIME)

Act as a first contact for visitors and customers

Arrange appointments and referrals

Type correspondence and sort mail

Respond to general customer queries

Handle records and manage filing activities

Order and maintain office supplies and manage inventory

Process and correspondence and notifications

Assist with administrative support to various departments

Working Experience with homeless populations

Profound knowledge of case management

Familiarity with mental illness, recovery and wellness

Ability to work independently in the field with limited supervision

Ability to communicate effectively

DC PUBLIC SCHOOL SYSTEM WASHINGTON DC 2011-2015

Administrative Specialist (FULL TIME)

Prepare letters and documents for the district administrator and maintain a schedule of appointments and conferences.

Maintain filing system for district correspondence and records.

Compile statistics and gather data as needed, including such things as researching historical board actions or conducting and completing surveys/questionnaires,

Prepare and post agendas. Attend board meetings and record minutes; publish legal notices concerning district business.

Post employment openings, process application materials, schedule interviews, and assist with new employee documentation and orientation.

Update board policy book with new or revised policies and maintain board policies online.

Prepare state and federal reports such as accident, curriculum, summer school, enrollment, staff assignment, school performance, etc. on paper or diskette as required.

Make and record bank transfers and transmittals. Maintain an accurate record of accounts receivable and monthly cash flow activity.

Prepare individual contracts and letters of assignment for licensed personnel.

DAVID KO OPTOMETRY ALEXANDRIA VA 2005-2008

Receptionist (FULL TIME)

Interfaced with patients and doctors.

Answered phone calls, scheduled appointments, maintained charts and greeted patients

Was responsible for regular office duties, light cleaning, keeping track of supplies and maintaining office equipment

Insured that patients were scheduled accurately and that patients are reminded about the appointment to minimize open slots; authorized insurance and billing

Gathered demographic, insurance and health information either over the phone or via web registration to schedule patients

Contacted and communicated with insurance representatives to understand and explain benefits to patients.

Adjusted and repaired eye glasses; taught contact lens care and use to patients

Pre-tested patient vision, assisted customers with frame selection

Maintained supplies of eyeglass frames and contact lenses

UNION TEMPLE BAPTIST CHURCH WASHINGTON DC 2000- 2005

Receptionist/Administrative Assistant (FULL TIME)

Managed the calls and fax transmissions for the church and recorded the messages.

Maintained all the incoming emails for the church and directed it to the appropriate departments.

Administered the Master Calendar for the church, ensured that all community and church activities are mentioned on it.

Organized the reservation letters and the security door systems in accordance to the calendar to ensure a smooth functioning of the activity.

Ensured that the reception area, workrooms and the office is maintained and clean at all times.

Designed and organized all the assembly bulletins for the church worship.

Maintained a record of all correspondence and published content featuring the church in the local media.

Monitored the monthly newsletter by editing the copy and then publishing it.

Managed the inventory for the members by arranging the supplies with the help of name tags.

Education & Training

Medical Assistant Certificate MedTech College Washington, DC (2014)

HMIS

APRICOT Software

GED Alexandria, VA (2000)

Contact this candidate