Customer Service Sales

CAROLYN H. CANNON

**** ********* **., *** *******, LA 70122

504-***-**** (cell)/ 504-***-**** (home)

****************@*****.***

SKILLS

Excellent customer service and communication skills. Hard worker, fast learner, easily adaptable to any work environment. Computer and business skills.

Skilled in sales and able to work independently or as a member of a team. PROFESSIONAL EXPERIENCE

MCDONALD’S CORPORATION, New Orleans, LA 7/10-7/13

Guest Service Manager

Handled day to day management of the entire store, trained crewmembers on new products, oversaw marketing and displays, trained management staff, tracked sales, and ensured sales goals were met.

LOUISVILLE MUNICIPAL SCHOOL DISTRICT, Louisville, MS 8/09-6/11 Substitute Teacher

Assigned daily class work to students in the absence of their teacher and gave daily instructions for class work as needed.

U.S. CENSUS BUREAU, Louisville, MS 2/10-10/10

Enumerator

Completed housing surveys to ensure accurate count of population within each community.

ROYAL CASTLE EARLY LEARNING CENTER, New Orleans, LA 7/07-7/09 Secretary

Handled processing of tuition payments, handled daily clerical work (including typing and filing), and assisted with daily class activities. AXION MORTGAGE COMPANY, Kenner, LA 1/05-8/05

Account Executive

Handled daily processing of loan applications including estimating credit worthiness of customer, calculating risk, and approving mortgage loans after a thorough examination of applications, credit reports and other supporting documentation. Pr ovided excellent customer service.

COUNTRYWIDE MORTGAGE COMPANY, Metairie, LA 6/03-1/05 Account Executive

Handled daily processing of loan applications including estimating credit worthiness of customer, calculating risk, and approving mortgage loans after a thorough examination of applications, credit reports and other supporting documentation. Pr ovided excellent customer service

AMERIQUEST MORTGAGE COMPANY, New Orleans, LA 9/01-6/03 Account Executive

Handled daily processing of loan applications including estimating credit worthiness of customer, calculating risk, and approving mortgage loans after a thorough examination of applications, credit reports and other supporting documentation. Pr ovided excellent customer service

BOHN FORD, INC., New Orleans, LA 4/94-7/01

Sales Representative

Sold new and used vehicles by addressing customers’ needs and negotiating with customers to facilitate sales, consistently met and exceeded sales goals, and completed courtesy deliveries for several leasing companies. HIBERNIA NATIONAL BANK, New Orleans, LA 9/81-1/94

Banking Officer

Processed monthly and quarterly reports and monitored daily expense accounts for individual departments.

Accounting Clerk Supervisor

Oversaw accounting department including reconciling the general ledger accurately and efficiently.

Clerk, Employee Relations

Performed basic clerical functions including filing and typing. EDUCATION

Associate’s Degree in Paralegal Studies, 1992

Phillips Junior College, Metairie, LA

Completed nursing courses through Delgado Community College, New Orleans, LA 2007-2009

Completed accounting courses through University of Phoenix, Metairie, LA 2001-2005

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