Manager Sales

Dawn Reeder

**** ********* ****, ********* ** ***01

240-***-****(C) **.******@*******.***

Computer Skills: Microsoft Word (97 and 2010), Excel, Outlook, PowerPoint, Access, LIS/CORE Data Base Program, American Express Travel, Visual Compliance, Sales Force (CRM), Oracle R12, ITAVA, SharePoint, Discoverer, Smart Stream, Protrac, RegEd, NFA, CRD, NetX360,CRM, NIPR, FINRA and DTCC, Alliance MRP, AutoCAD,TruView. Publisher, BOSS (ordering system), BOX (secure file share), Concur

EDUCATION

Travel Learning Center, Rockville, MD 01/94 – 03/94

New Mexico State University, Las Cruces, NM 08/89-12/89

Hope Christian High School, Albuquerque, NM – Graduated

CERTIFICATIONS

Administrative Professionals Certificate (APCP)

ERP International LLC, (contract) Fort Detrick MD Administrative Coordinator – 5/2016 – 7/2016

Central point of contact for incoming calls and visitors to the BBPO.

Establishes and tracks task issued to and from the BBPO.

Coordinates/schedules meetings to include location, teleconferences and all audio/visual support. Coordinates all aspect of travel for BBPO staff within Defense Travel System.

Reviews BBPO correspondence for grammatical accuracy and compliance with the Army and DoD formatting standards.

Drafts minutes of various BBPO meeting, tracking due outs.

Manages the BBPO facilities regarding general office actions.

Tracks and maintains BBPO staff required training.

Schedules and maintains records.

So Noted (temp/via GDIT), (temp) Fort Detrick MD Administrative Assistant – 1/2016 – 5/2016

Communicate with personnel through the use of effective interpersonal and communication skills in addition to managing numerous efforts and effectively prioritize and multi-task requirements that have a direct impact on the Program.

Review and edit division correspondence for changes in spelling, grammar, punctuation, word usage and correct format style for the intended audience in accordance with the Army Regulation 25-15. Coordinate and arrange travel through the Defense Travel System (DTS) for the Program Director and other Government travelers internal and external to the Program.

Set up, organize and maintain conference rooms and coordinates the timing of visitors, serving as liaison to greet and direct them upon their arrival in addition to maintaining program and conference room calendars; and program leave and travel schedules.

Participate in weekly Executive Committee and research study specific meetings and prepares meeting minutes for distribution.

Manage FedEx account.

Responsible for tracking tasks assigned to the division and contribute to and support the USAMMDA Administrative team.

Bechtel (temp via Talascend), Frederick MD Administrative Assistant – 8/2015-1/2016

Receives and screens phone calls and visitors and directs them to the appropriate parties. Completes business independently as appropriate. Ensures coverage in absence.

Composes and distributes complex correspondence using Bechtel standard word processing systems or other software applications. Keeps abreast of key issues, commitments, and priorities of manager. Often researches information and compiles summary reports. Reviews accuracy and format of outgoing documents which require manager approval.

Coordinates requests from client, manager, and in-house staff. Determines action on important or emergency matters or knows whom to contact in absence of manager. Maintains file of important matters for manager attention upon return. Assists staff in certain procedures.

Collects, reviews, and distributes incoming hard copy and electronic mail. Independently handles mail not requiring manager attention.

Reviews outgoing mail to ensure accuracy and proper format.

Coordinates complex travel arrangements, including details of business plans. Prepares itineraries and expense reports.

Coordinates meetings, arranging for facilities, equipment, and catering. May prepare and distribute notices, agendas, information packets, and minutes.

Independently maintains a hard copy or electronic calendar for responsible manager.

Develops and guides the implementation of office procedures and of filing and record-keeping systems.

May prepare or provide input to daily work planning, training, and/or employee evaluations of assigned personnel.

Performs other administrative or clerical duties as assigned.

Planar Monolithics Industries, Inc., Frederick MD Purchasing Buyer – 5/2014-8/2015

Answer phones for entire organization and attend meetings.

Assist with inventory kitting and shipping, and overseeing kitting is done on-time and properly for all jobs.

Procurement and planning for a wide variety of raw materials and supplies.

Maintain suppliers and negotiate lowest possible prices and payment terms. Assist with running and managing work orders for production.

Assist with the review of all WIP and Inventory Reports for accuracy. Follow Fed Biz Ops and monitor new business opportunities.

Review Statement of Work and perform requirements analysis.

Assist in Proposal preparation.

Send exhibition materials to/from shows.

Assist in generating and tracking customer quotations.

Update website with current products.

Prepare and maintain the weekly repair reports.

Track in-house repairs. Perform duties for Security and Export Control.

Capital Financial Group, Inc., Bethesda MD Licensing and Registration Specialist 11/2013 -5/ 2014

Primary responsibility is to manage an efficient, welcoming and effective on-boarding process of the newly affiliated financial advisor and/or registered rep to the firm while adhering to the firm’s mission of ultimate professional customer service. Supports the licensing and registration processes and is the point of contact for representatives and internal staff. Prioritize, organize and follow up with prospective H. Beck, Inc. reps in a timely manner, main confidentiality, utilize database, plan, direct, coordinate and provide other duties as assigned and requested.

Review, audit and process registered representatives and branch licensing application forms to ensure completeness and accuracy in CRM.

Process registered reps in FINRA inquiries from the disclosure reporting page.

Answer registered representative's questions via telephone or email as required.

Act as liaison between reps and insurance companies to make inquiries and solve problems.

Develop and maintain positive working relationships with all contacts (reps, assistants, and vendor’s corporate and internal staff).

Complete processing of approved associated persons in H. Beck, Inc. systems and CRD.

Communicate with reps and management regarding any actions taken to resolve problems and issues.

Perform administrative duties with Compliance.

Perform tracking and renewal registration.

Report representative level disclosures to NIPR and NFA.

Demonstrate working knowledge of FINRA, SEC, and State and Insurance rules and regulations.

Leidos Biomedical Research, Inc., (contract), Rockville MD Secretary II 1/2012-11/2013

Provide administrative support for the Vice President, Directors, Deputy Directors and Program Managers within the organization for the CAHUB and BBRB programs.

Develop travel requests and set up meetings for 37 person team; assist in the talent acquisition process: schedule interviews, create and maintain procurement information, suggest new policies, procedures, and processes to facilitate support for the team; reconcile credit card monthly, assist in assignment of office staff and procurement of supplies consistent with policies.

Create and maintain contracts within a proprietary system dedicated to updates, renewal and modifications of contracts. Create and maintain invoices and RFPs for submission to appropriate departments for execution.

Provide strong communication and liaison activities with the operations staff.

Assignments require specialized knowledge, are performed independently, and reviewed by supervisor.

Provide guidance and support to other secretaries working as team player. (Active Public Trust Clearance).

Wells Fargo (temp via Sparks), Frederick MD Loan Documentation Specialist 7/2011-1/2012

Processed closing and compliance on complex loan packages; reviewed completed loan packages against system data; corrected errors to loan packages and/or system data; analyzed loans to verify compliance with policies; obtained missing data; and resolved processing issues.

Prepared welcome letters, commitment letters and other letters as requested, printed recons for core loans and all other loans for processors for loan maintenance and changes as required per loan requirement.

Prepared setups for pre-approvals, FHA and VA loans which consisted of set-up of Omni loan note, RESPAS, ATC, 1003, FHA limit restriction, county limit, CAIVRS and LDP/GSA and VA Portal for proper loan verification.

DRS Signal Solutions, Gaithersburg, MD Sales Assistant 1/1997-3/2011

Versatile office management skills and proficiency in Microsoft Office; strong planner and problem- solver, readily adapted to change, worked independently and exceeded expectations; able to juggle multiple priorities under pressure meeting tight deadlines without compromising quality. Strong leadership and relationship-building skills to interact with diverse customer base, meticulous with detail providing timely, accurate data to ensure customer satisfaction. Experience in human resources, budget/finance and sales. (Secret Clearance). Ensured smooth flow of information and follow up for existing and prospective customers. Assisted Sales Account Managers with forecast updates, customer interface, meeting planning, quotes and proposals, statement of work, RFQ’s, contracted to identify and provide status of any issues to Manager; provided daily, weekly and monthly reports.

Performed administrative duties for the Agency and DOD Account Managers and staff members.

Provided and maintained customer information regarding the sales contract and other pertinent details (RFQ, SOW, SOP and RFP).

Provided product information to new and existing customers including all configurations, price and delivery in the form of quotes and proposals.

Processed sales leads and ensured leads were directed to appropriate staff member.

Arranged and attended trade shows to attract new customers; provided requested literature/product samples.

Handled international shipping of sales support literature and customer orders under the direction of the International Sales Associate; tracked delivery to customers.

Processed sales data, sales progress reports and other sales related records and reports.

Answered telephone calls, conveyed messages, and monitored the flow of email.

Answered routine product questions and directed questions to appropriate personnel when necessary.

Prepared accounting and financial documents for analysis; monitored overhead budgets, maintained and verified records for expenditures, labor hours and related information and prepared reports for auditing purposes.

Provide assistance to the Security Department for back up in COMSEC confidential files to the level of clearance obtained. (JPAS)

HR Secretary/Administrative Support 11/1995 – 1/1997

Provided support to the Human Resources organization in the areas of employee compensation, benefits and HRIS.

Processed PARs and related documents for employee changes.

Responded to employee requests for forms, information, etc. or directed to appropriate individual.

Entered information into HRIS database; verified accuracy; produced regular and special reports via HRIS.

Developed and maintained organized filing system of forms, reports, ongoing assignments, etc.

Assisted in the administration of Employee Investment Plan and employee Stock Ownership Plan and distributed enrollment packages to newly eligible employees.

Ensured forms for terminating employees were completed.

Processed all appropriate forms and forwarded to the Plan Administrator.

Assisted in Personnel Requirements/Employment Count Report; updated quarterly organizational charts.

Processed Educational Assistance applications and reimbursements.

Processed and maintained records on Matching Contributions program.

Distributed monthly interim and initial reviews; followed-up with supervisors to assure timely completion.

Maintained description files and master description notebooks.

Administered Employee Service Awards Program for DRS Signal Solutions.

Coordinated and administered the Red Cross program for the agency.

Contact this candidate