Manager Food Service

Carolyn Seward

**** **. ******** **. • Dumfries, VA 22026 • 804-***-**** • ***************@*****.***

Personal Profile

Energetic, dedicated Supervisor with strong interpersonal skills and a long-time interest in Hospitality Entertainment and Event Planning. Competitive and ambitious, welcomes new challenges and highly motivated.

•Organization

•Time management

•Team player

•Accuracy

•Speed

•Analytical

•Multitasking

•Communication

•Productive

EDUCATION

Stratford University, Woodbridge, VA

B.A., Hospitality Management, Anticipated Graduation- 9/2014

Monroe College, Bronx, NY

A.A.S., Hospitality Management, 6/1997

Achieved Deans List for 2/2 Years

New York Restaurant Institution, New York, NY

Certificate, Culinary Arts, 4/1991

Summary of Skills and Experience

•Performed and/or managed all facets of food prep and presentation in banquet halls, catering, and government facilities.

•Planned and coordinated banquet serving times and menus.

•Tracked inventory of perishables, non-perishables and supplies. Negotiated purchases, placed and verified orders. Special talent in controlling food and labor costs.

•Hired, trained, directed, coordinated and motivated kitchen staff. Created schedules to minimize labor costs and maximize productivity.

•Strong quantitative and analytical problem-solving skills.

•Brilliant team management skills and knowledge Food Services.

•Maintained open lines of communication between management, colleagues and subordinates.

•Developed and implemented the new-program procedure and orientation at the Richmond City Sheriff Office. Winter 2005-2008.

•Assisted in the specialty program in culinary art training for the inmates Serv-Safe Pro at the Richmond City Sheriff Office. Winter 2003-2005.

Related Experiences:

Sunrise Senior Living, Chef/Manager, Mt, Vernon, VA 8/2014 -PRESENT

planning menus

making sure food is of the right quality and price and is produced on time

managing stocks of food

ordering food from suppliers

controlling a budget and keeping accurate records

managing health and hygiene procedures

organizing the staff duty roster

recruiting, training and developing staff.

Manager Serv-Safe certified

Sunrise Senior Living, Food Service Manager/Coordinator, VA

8/2014- Present

Oversee the day-to-day operations. Plan for and purchase food for community.

Ensure food in storage meets adequate levels of nutrition and sustenance.

Maintain required records including food production, inventory, income/expense, meal counts and personnel records.

Ensure proper sanitation procedures.

Preside over food service employees, including cooks, food preparers, and serving employees.

Ensure safety standards are maintained while food is being cooked.

Prepare and serve the food.

Plan menus. Set prices for each product on menu

Respond to customer preferences and complaints.

. Plan and budget for future meals.

Birmingham Assistant Living, Cook, Centerville, VA

5/2014-8/2014

•Prepare all menu items by means of established departmental policies and procedures.

• Cook menu items and arrange for daily operations.

• Assure menu items are prepared in sufficient quantities as spec.

• Prepare all foods according to diets as intended per dietician order.

• Assure presentation of all meals in keeping with established departmental policies and procedures.

• Discard sub-standard quality food.

• Assist with the training of new workers.

• Maintain work area in hygienic condition.

Temperature all foods and complete documents.

Serv-Safe certified.

Gategourmet Catering Service, Production Supervisor-Dulles, VA 10/2011- 5/2014

Responsible for overseeing the production process, in a matter of ways to improve efficiency.

Supervise quality control programs to ensure that all products manufactured function properly and are free of defects.

I manage all aspects of production to meet all budgetary guidelines and make recommendations for the updating and replacing of equipment necessary for production.

Directly train and coach employees. I also participate in regular performance appraisals and assist in the resolution of any employee disputes or grievances, also maintain the records for production as well as all employee files.

Responsibility includes frequent communication with heads of other departments to ensure quality and efficiency in manufacture performance.

Compass Food Service, Food Service Supervisor- Richmond, VA 10/2005 - 11/2007

•Responsible for all aspects of meal preparation, clean-up, and general upkeep of the kitchen.

•Directly supervised the Cooks, and the Assistant Cooks/Dishwashers.

•Reported directly to the Director of Operations during weekly meetings.

•Responsible for ordering all food and supplies and adhering to an approved expense budget.

•Maintained accurate records of all foods purchased and/or stored in a method to maintain in good standings with the Department of Health.

Great Seasons Fine Catering, Cook- Richmond, VA 3/2004 - 3/2006

•Conducted preliminary food preparation.

•Prepared and cooked menu items.

•Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures.

•Responsible for receiving and properly storing supply shipments.

•Assist in special events, and fund-raising activities.

Carolyns Catering, Catering Manager- Richmond, VA 4/2006 - 5/2009

•Issued follow-up for bookings and referrals, thank you letters, phone calls, and client feedback.

•Initiated new contacts and cultivated business relationships.

•Maintained verbal and written agreements with clients.

•Prepared survey kits for exposure, which resulted in several local newspapers rating the catering company as a select place for function planning.

•Interact with clients, vendors, and visitors.

Department of Developmental Disabilities, Developmental Aid- NYC, NY

04/1997-10/1999

Participate in the aid of the mental disable.

Assist in the self-care, capacity for independent living.

Prepare special diets for deficiencies.

Prepare assessment and behavior documents.

Attend training programs for certifications.

Operate special transportation for residents.

Communicate with staff officials and families.

Communicate with government officials.

Create and coordinate arrangements for special event projects.

Wayside Home, School for Girls, Childcare Worker-LI, NY

08/1984-10/1995

Conduct intake assessment of juvenile.

Place resident in proper housing per assessment.

Monitor resident’s activity schedule.

Participate/monitor in aftercare programs with residents.

Adjust residents needs based on assessment.

Communicate with other agencies as client advocate.

Trained in Juv. growth, developmental, and social awareness programs.

Other Experience

Senior Officer, G4S Security Solutions 9/2008 - Present

Monitor and operate all CCTV cameras for security viewing. Conduct all necessary security level performances required by the company.

Private Communication Consultant 9/2000 - 9/2008

•Hired to consult on various expertise. Wrote advertisements, marketing materials, assisted on speeches, menu planning, and dietary plans. Clients included: Dept. Of Corrections Dietary Dept., Richmond City Jail Programs Dept., Carolyns Catering Management Dept.

References

References and Transcripts Available By Request

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