Training Project Management

Janmei Murdock Long Beach, CA

********@*****.***; 562-***-****

PROFESSIONAL SUMMARY:

Over 10 years’ experience in Instructional Designer, Teacher & Trainer; Editor and Education Technologist

Seasoned presenter and facilitator for diverse training needs with extensive expertise in writing implementing a variety of styles that include expository, research, academic, journalism, creative prose and poetry

Implemented and delivered training fie ILT, WBT, Train-the Trainer, and Blended Learning synchronous and asynchronous

Designed instruction for corporate and nonprofit organizations and developing training curricula for internal and external audience

Strong multimedia instructional development and curricula writing background

Forge strong relationships among stakeholders, i.e., administrators, SMEs, management, developers, and learners among

Well-versed with advanced knowledge of all Microsoft Office Suite Applications and development of eLearning with Captivate, Articulate Storyline, Camtasia, and Lectora for multiple LMS’s that include Moodle, eCollege, Blackboard, WebCt and other proprietary platforms

Well-versed in User Acceptance Testing (UAT) processes and training and has researched and developed organizational processes using SWOT analysis and strategic technology plans

Self-motivated with outstanding interpersonal skills and comfortably adept working in both independent and team-driven environments, while communicating with all levels of an organization

TECHNICAL SUMMARY:

IBM PC, Windows OS, MAC OS, HTML, JavaScript, RoboHelp, Captivate, Camtasia, Storyline 2, Articulate, Capterra, Lectora, ISO 9000, SCORM, UAT, Adobe Acrobat Pro, Adobe CS Suite CC, Dreamweaver, Flash Pro, Adobe Air, Fireworks, AfterEffects, InDesign, VideoPad, AVS Video Editor, Premier, Soundbooth, AVS Audio Editor, SoundForge, Audition, Wavepad, SnagIt, MS Office Suite Word/Excel/PowerPoint/Outlook/Lync/Visio, Lotus Notes, Basecamp, MS Project, AIM, GoLive, WebEx, uPerform, SAP, PeopleSoft, Oracle, CMS (Netsuite), Moodle, eCollege, WebCT, Blackboard, Creative Cloud Google, LeanForward Products, Brainshark, Dropbox, MS Lync, SharePoint

EDUCATION:

Ph.D. in Education – Instructional Design & Professional Studies, Capella University, Minneapolis, MN

M.A. in Education – Computer Based Education, California State University, Dominguez Hills, CA

AFFILIATIONS

ATD, Los Angeles

CERTIFICATIONS / RECENT PRACTICUMS:

Advanced Certified Facilitator, University of Phoenix

L.A. LearnTech 2015

PROFESSIONAL EXPERIENCE:

Employer: Jackson-Dawson Communications 2016-Present

Instructional Strategist

Develop strategies for client learning paths, LMS expansion, and multi-level learning channels.

Managed project development, design, launch, periodic updates, revisions and support.

Network with national personnel toward project proposal planning and writing to identify purpose, define problem statements, develop and detail scopes of work, identify risks, offer recommendations, and detail budgets.

Develop and design blended best methodologies and practices into effective learning solutions, incorporating job aids, training supplements, assessment tools, user guides (ILT and WBT).

Author, edit, and organize training and marketing materials.

Conduct and analyze needs, employee satisfaction, and learning gaps.

Develop metrics and statistical strategies for client predictive analyses and informed decision/policy making.

Design and develop robust 3-Step learning for client’s sales consultants.

Design and develop instructional strategies for knowledge transfer between client’s sales consultants and potential customers.

Create learning strategies, including learning goals (based on corporate goals), outcomes, objectives, ‘

Develop and design wide-ranging instructional solutions based on SAM/Agile process models.

Create responsive learning for WBT, table, and mobile platforms.

Employer: L.A. Care, Los Angeles, CA, 2014-Present

Electronic Learning Design Specialist

Designed, wrote, and developed creative, effective, electronic, ILT, and blended learning courses/modules assessments and efficacy evaluations in Captivate, Storyline, Articulate, Camtasia, and Robohelp.

Managed entire project processes including launch, periodic updates, revisions and sign offs.

Blended best methodologies and practices into effective learning solutions, incorporating ILT materials, e.g., training supplements, assessment tools, user guides (ILT).

Integrated information/curricula mapping, applying multiple project management strategies for development and design, integrating multiple ADDIE models, SAM, iterative AGILE Project Management.

Applied constructivist and adult learning theories principles, and action learning principles in course design.

Piloted integrated courses and modules.

Spearheaded project steering committee of diverse stakeholders, i.e., directors, SMEs, department managers, trainers, supervisors, and leads ensuring product quality control.

Developed and analyze needs assessments.

Developed goals, outcomes, and objectives, and ensured mapping and integration of course goals/outcomes and instructional objectives.

Defined responsive and traditional eLearning content and validation methods for learning solutions.

Directed audio and video production for integration into learning modules.

Evaluated learning and ongoing course efficacy.

Provided oversight for LMS launch and management

Produced, edited and integrated course assets, e.g., video files, slide presentations, Captivate, Robohelp, AfterEffects, Photoshop, Audition, Premiere, InDesign.

Administered LMS pre and post-launch access, review, QA, and reporting when necessary.

oWorked closely with vendor personnel (CIO, COO, IT developers) to ensure backend deliverables meet front end user and administrative needs.

oAssign users to groups, learning plans and individual learning filter dynamic permissions and access (curricula paths), post events attached to calendars and emails, automate dynamic learning plans, convert WebEx to SCORM, monitor usage and activity, review contracts, and ensure compliance for health care industry regulatory bodies (including CMS, DHCS, and CalOSHA).

oAdminister daily operations as needed, e.g., password reminders, editing/creating users, and regular manually and automated reports are generated password reminders, editing/creating users, and regular manually and automated reports are generated

Instruction Designer and Training Consultant, Greater Los Angeles Area 2001 – Present

Disciplines: Training. Instructional Design/Training Manager Consultant, Educational Services, Instructional Design, Evaluation/Research Methods, Management/Leadership Development, Capacity Building, Graphic Design, Database Development.

Companies include: L.A. Care, Amgen, Inc., Clarity Consultants (2013-2014); Instructional Consulting Group Inc. (2014), eLearning & Associates, Instruction Development and Training Consultants (sub contracts include video project), Inc., Corinthian Colleges, Inc., International Paper

Designed and developed learning solutions into Captivate, Storyline, Articulate, Robohelp, and using Flash publishing, Smart Board, interactive study guides

Edited Audio/Video content

Seasoned in IP protection and infringement policies

Implemented/delivered training: direct informational ILT, train the trainer

Skilled with, and sensitive to multicultural and international relationships and training teams

Generated, distributed, and tracked wide-ranging communications for cross-functional teams using networked and online file sharing via cloud storage and SharePoint

Developed ground-based, online, and blended learning solutions for academic, nonprofit, and corporate needs

Developed narrated onboarding and training curricula (with robust assessments)and individual learning modules (PPT) integrated with Brainshark tools

Administered curricula and analyzed user data via Brainshark cloud LMS

Developed subject/topic specific ILT and WBT materials for several platforms and contexts.

Implemented ISD solutions incorporating a variety of ADDIE models for online/web-based ISD models for training modules and courses, including Environmental, Health & Safety, Diversity, and Office Applications for ILT and WBT

Led teams of multifaceted stakeholders and coordinated and effectively led teams collecting and developing content

Devised and instituted needs assessments, standardized review processes; implemented quantitative and qualitative studies establishing program efficacy data analysis and summary reports

Developed and delivered print training deliverables

Designed and developed competency-based multimedia, interactive learning materials.

Tailored and revised content for diverse audiences

Designed, developed, and facilitated instructional solutions for workplace training and classroom solutions

Coordinated and effectively interfaced with SMEs to collect and develop content to produce engaging, interactive courses and create effective learning and training solutions

Performed alpha and beta reviews of all eLearning development

Ashford University (Concurrent), Curricula Developer & Associate Faculty 2007-2013

Developed and nurtured with team to develop e-learning materials.

Applied adult learning (Knowles et al.) methodologies to e-learning materials.

Reviewed and developed course content: Adult Education Development Courses

Developed Qualitative and Holistic Rubric: Education, Adult Development Courses

Developed Test Questions: Education Courses

Course Design: Education Courses

Designed multimedia and interactive supplemental guidance curricula in Captivate, Articulate, Storyline and with advanced PowerPoint features for multiple courses

Facilitated and instructed 80+ classes for undergraduate and graduate (MA/MS./Doctoral) learners in Blackboard and eCollege

Engaged and motivate students to remain active in discussions and weekly activities/assignments

Ensured excellence in student submission, providing qualitative feedback on written assignments

Implemented adult learning theory (Knowles et al), collaborative learning, and active learning strategies into daily instructional practice

Delivered learner-centric curricula design and instructional practices

Ensured quality submission with qualitative feedback on written assignments,

Ensured quality content in projects and papers with guidance and teaching tools

Interacted with students daily each week via email, discussions, and questions forum

Score and post grades for all courses

Remained accessible to students five days per week

Scores and post grades

University of Phoenix, Faculty & Online Workshop Facilitator, 2005 to 2014

Implement and facilitate online student and faculty workshops to ensure effective participation in online learning management system (LMS), provide feedback for all students, and grade per completion requirements. Workshops include: New Student Orientation, APA Techniques, and Writing Skills.

Courses: Essay, Persuasive, and Research Writing, University Composition, Introduction to World Cultures & Social Environments, Introduction to University Studies

Facilitate regular communication courses such as Utilizing Information in College Writing, and Essay and Research Writing

Deliver curricula, written communication, and critical thinking in an asynchronous format for online classes

Provide written Communication and Critical Thinking in an asynchronous format

Communicate course objectives, grade accordingly, report and record participation weekly

Communicate the objectives of each course, grade accordingly, report and record participation

Nurture communication with regular, accurate, and timely feedback to students relative to their performance

Establish and maintain class roll and teach according to the policies and procedures outlined

Assist students through online discussions and via telephone in achieving objectives

Provide regular, accurate, and timely feedback to students relative to their performance

Exercise and ensure students' proper decorum to affect a positive learning environment

Motivate students to participate actively in all aspects of the educational process, including but not limited to class discussions, discussion threads, outside assignments, research, and other enrichment activities

Participate in department curriculum implementation and development meetings; recommends improvements in curriculum design

Facilitate and cultivate an academic environment conducive to student learning with professional and personal development

Los Angeles County Office of Education, Los Angeles, CA, SDC Teacher-Autism, 2007-2008

Taught pupils in autism class the skills and subject matter commensurate with their intellectual, physical, and emotional needs, as determined by assessment and utilizing State/Board adopted curriculum.

Provided an appropriate physical and psychological environment to establish and reinforce appropriate pupil behavior, attitudes and social skills.

Assessed pupils to determine their functional and cognitive levels.

Developed and implemented appropriate standards-based IEP goals and objectives

Developed and implemented a standards-based lesson plans

Maintained a variety of pupil records, including attendance, report cards, progress reports and transcripts.

Maintained classroom control by using educationally sound approaches.

Participated in professional development activities and implement strategies as appropriate to meet pupil needs

Conferred frequently with professional staff, parents, and pupils relative to educational process and pupil progress.

Education First, Los Angeles, CA, Faculty, 2007-2009

Discipline: Teaching ESL to foreign students

Prepare roster and daily lesson plans.

Instruct in-class lessons and activities.

Manage classrooms with 15-30 students.

Provide individualized assistance.

Develop guidance and assessment materials.

Implement and score activities and assessments.

Prepare final grades and successful completion ceremony.

Participate in faculty meetings and in-services.

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