Customer Service Representative

Sally Battad

*** ******* ***

Bridgewater, New Jersey

08807

732-***-****

CUSTOMER SERVICE REPRESENTATIVE EXPERENCE:

Laboratory Corporation of America. 08/2012-07/2016

Client services, OCC-calls and alerts

My position requires me to call Critical, Secondary and Alerts to Medical Facilities,

Monitor & distribute Work as needed.

Research account information if needed or delegate to a team leader if necessary.

Previously I worked the Pre-Analytical problems, NTI ( no test indicated), NSR ( no specimen received), and Ambiguous tests.

Took inbound calls for stat ( urgent lab orders)

Fellini’s Italian Kitchen. 05/2010 -12/2011

Front Manager, Server

Serve food,Interview,Scheduling, Train new employees .

KOHLS. 08/2007-12/2007

Seasonal

Sales/Cashier

Educate members in regard to availability of benefits

Create presentations to customers to increase sales

Open and Close store

Stock displays.

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