Real Estate Microsoft Office

Ksenia Kutovsky

*********@*****.***

347-***-****

Licensed Real Estate Salesperson with background in administrative assistance, property management

and economics. Personable, tactful, diplomatic and disciplined. Team oriented and very positive personality. Bilingual Russian-English. Experienced in residential sales and rentals, verbal communication, lease administration, property management and creative problem-solving.

WORK EXPERIENCE

Assistant Property Manager - On-site

FirstService Residential - Brooklyn, NY. May 2016- Present

• Maintain positive, professional and ethical relations with Tenants, board Members, Contractors and Colleagues;

• Assist with day to day functions of the property management department and the Property Manager;

• Generate work orders directed to the maintenance staff;

• Assist in tenants matters, including but not limited to: move-ins, move-outs, lease administration, billing, keys. Orient new residents to community;

• Providing all administrative support to the office (organizing and filing all applicable paperwork, checks, legal documents). Also fax, scan & copy documents;

• Providing customer service via phone and emails to residents and vendors;

• Receive all telephone calls and in-person visits. Listen and resolve to resident requests;

• Arranging board interviews;

• Make credits/charges on the customers accounts;

• Update all shareholders folders, parking agreements (Plate#, model and year);

• Update Sales Comps, Parking list, Waiting list, Storage waiting list, new tenants info in Connect;

• Support Property Manager with new projects;

• Drafting Memos/Notes to shareholders;

• Collecting Maintenance bills;

• Collecting checks for keys, remotes & sending them to Account receivable department;

• Working with Microsoft Word, CamAcct, AvidExchange, Connect, ApplyPort, Microsoft Excel, Microsoft Office

and more...

Real Estate Salesperson

Charles Rutenberg - New York, NY. March 2014 to May 2016

• Market rental and sales properties through advertisements, open houses, and participate in multiple listing services

• Coordinate appointments to show homes to prospective clients

• Conduct comparative market analysis for all prospective buyers

• Coordinate property closings, overseeing signing of documents and disbursement of funds

Real Estate Salesperson

Platinum Properties - New York, NY. May 2012 to March 2014

• Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other

• Facilitated sales negotiations between property buyers and sellers

Administrative Assistant

Ministry of Agriculture - Stavropol, Russia . July 2006-August 2008

Cabinet-level agency of the Government of Russia responsible for agricultural market regulation, rural issues and farm sector policy

• Maintained Outlook calendar; scheduled meetings and related logistics

• Managed all incoming and outgoing phone calls and emails

EDUCATION

B.A. in Economics

Russian State Humanitarian University - Moscow (2001-2005)

SKILLS

Real Estate License, Real Estate Sales, Sales & Marketing, Rentals, Leasing, Property Management, Verbal communication, Lease administration, Follow-up, Public relations, Attention to detail, Energetic, Interpersonal Skills, Initiative, Punctual, Listening, Bilingual, Russian, English, Marketing, Computer Skills, Microsoft Access, Microsoft Office, Leases, Board Packages, World Excel, Microsoft Word, CamAcct, AvidExchange, Connect, ApplyPort, Costumer Service, Accounting, Scheduling, Touring Clients, Open Houses, Property Inspections, Inspections, invoicing, Payroll, Budgeting, Tenant Relations, Travel arrangements, Closings, Referrals, Microsoft Outlook, Quick books, Adobe Photoshop, Problem Resolution, Conflict Resolution, Time management, Decision making, Social Media Strategy, Media, General Office Duties, Business Correspondence

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