Catherine Belleville

**** ******** ****

Sarasota Fl.34237

321-***-**** acybbn@r.postjobfree.com

Dedicated, goal-oriented team leader employing strong organizational

skills, sets goals that produce a high level of guest satisfaction while

achieving company objective.

CORE STRENGTHS

? Cost Reduction ? Budget Management ? Team Building

? P & L Management ? Business Development ?

Motivator/Trainer

? Trend/Market Analysis ? Performance Evaluations ? Strategic

Planning

PROFESSIONAL EXPERIENCE

Sales Represenative

Ashleys furniture

Furniture sales and Certified Mattress rep. (January 2013 - December 2016)

Accomplishments

Always achieve my monthly goals. Sales in the Mattress department are above

My goals. Sales in all aftermarket objectives are meet. I accomindate each and every

Guest by achieving to meet and exceed there wants and needs.

Skills used: professional and detailed oriented,hard working and a great listener.

Sales Consultant, Classic Mazda, Orlando, FL (2011 - 2013)

?Established a sustained consultative relationship with each client.

?Followed up with prospects, utilizing various methods of communication.

?Maintained comprehensive knowledge of pricing and specifications of

competitive vehicles to provide clients with informative comparisons.

?Maintained comprehensive knowledge of pricing and specifications of

competitive vehicles to provide clients with informative comparisons.

Manager, Denny's Restaurant, Miami FL (2009 to 2011)

?Managed total restaurant operations in areas of staff management, customer

relations, vendor relations, budgets, inventory control, and purchasing of

food, beverages and small wares.

?Recruited, trained and scheduled staff.

?Streamlined controllable spending in an on-going effort to meet weekly

overhead expenditures.

?Posted to General Ledger, processed weekly payroll, and prepared weekly

sales reports.

Sales Consultant, Saturn Dealership, Orlando FL (2004-2009)

?Salesperson of the Year Award 2007

?Achieved unit sales targets for new and/or pre-owned cars and related

products and services from retail clients.

?Assumed responsibility for the entire sales process, including: Getting to

know the client via an in-depth interview.

?Accommodated the client's product preference via presentation and

demonstration.

?Prepared the client for ownership with a smooth and thorough delivery that

accommodated all of the client's expectations.

?Established a sustained consultative relationship with each client.

?Followed up with prospects, utilizing various methods of communication.

?Maintained comprehensive knowledge of pricing and specifications of

competitive vehicles to provide clients with informative comparisons.

Regional Training and Marketing Manager, Houlihan's Corporation, Orlando FL

(1995-2004)

?Worked with the training managers on the organization of the vendors,

services, quality product preparation, employee certification.

?Ensure the opening, closing, hygiene, safety, daily procedures of the

restaurant done by the manager.

?Responsible for the motivational and coaching sessions.

? Implement all training phases for managers of all levels.

? Target marketing for all of surrounding Orlando area.

? Responsible for contracting all banquets.

General Manager, Houlihan's Corporation, J' Gilberts Restaurant,

Glastonbury, CT

? Design and implement management systems.

? Managed P & L statement, labor, cost control, and inventories

? Performed cost analysis, monitored sales, developed labor and cost

forecasting.

? Troubleshoot problems, and implemented viable solutions that were

profitable and efficient.

? Create and develop action plans and promotions to the target market.

? Exceptional interpersonal, customer service, and follow through skills.

? Increased sales by 14%, sales volume $5 million.

Manager/Corporate Trainer, Houlihan's Corporation, Darryl's Restaurant,

Orlando, FL

?Accountable for unit sales, operating expenses and profits, food cost and

quality.

?Continually coached, trained and developed employees on maintaining

cleanliness, and service level standards and regulatory training

requirements.

?Able to perform all operational paperwork on a daily, weekly, and monthly

basis.

Service Coordinator/Server, Houlihan's Corporation, Darryl's Restaurant,

Kissimmee, FL

?Supervise and coordinate activities of dining room personnel to provide

fast and courteous service to patrons.

?Schedule dining reservations and arrange parties and special services for

diners.

?Greet guests, escort them to tables, and provide menus.

?Adjust complaints of patrons.

?Assign work tasks and coordinate activities of dining room personnel to

ensure prompt and courteous service to patrons.

?Inspect dining room serving stations for neatness and cleanliness, and

requisitions table linens and other dining room supplies for tables and

serving stations.

?Prepare beverages and expedite food orders.

?Total receipts at end of shift to verify sales and clear cash register.

?Collect payment from customers.

Contact this candidate