Customer Service Administrative Assistant

Alba Dominique Blair

E-mail: *********@*****.***

Cell: 845-***-****

West Havestraw, NY

PROFILE

Recent college graduate with Business Administration experience in customer service and accounting and staff management. Motivated to learn new areas within finance, marketing and management. Knowledge of MS Office. Fluent in both oral and written English and Spanish.

EDUCATION

BACHELOR OF SCIENCE – Business Administration (2016)

Pontificia Universidad Católica Madre y Maestra (PUCMM)

Santiago, Dominican Republic (accredited in United States)

ASSOCIATE’S DEGREE - International Business (2015)

Tompkins Cortland Community College (TC3)

PTK Honor Society graduate

New York, United States

LANGUAGES

•English: Native

•Spanish: Native

•Portuguese: Fluent

EXPERIENCE

ALBAS TRAVEL Santo Domingo, Dom. Rep. 2016

Assistant Manager/ Administratie Support

Responsible for ensuring the effective functioning of the office. Manage accounts and petty cash. In charge of payroll and office activities as well as ensure employees growth and development through courses and trainings. Additionally manage and coordinate corporate and group tours and circuits.

SEAMTEC, S.R.L Santiago, Dom. Rep. 2016

Accounts receivable

In charge of duties from receiving purchase orders to billing and creating invoices. Weekly reports for profit and loss (PNL) on items billed weekly, as well as invoice reports. Responsible for the petty cash fund of the office and writing out checks for company errands. Updating and posting customers payments to the accounting system.

SPIRIT APPAREL, LLC Santiago, Dom. Rep. 2013-2015

Administrative Assistant - Finance,

General assistance to the management and head of the finance department. Contact with vendors to process payment and assure proper documentation for audit.

FLOWER FESTIVAL ORGANIZATION La Vega, Dom. Rep. 2013-2016

General Coordination (Volunteer)

Responsible for general supervision during the time of preparation for the main event. Ensure that each department is doing its job efficiently and delivering their assignments on time. Coordinate and recruit volunteer teams.

SKILLS AND VOLUNTEER WORK

•Ability to multitask

•Excellent communication skills

•Head of Public Relations of the Business Students Association,

Pontificia Universidad Católica Madre y Maestra, PUCMM. 2015-2016.

•Sub-coordinator of the Business Students Association

Pontificia Universidad Católica Madre y Maestra, PUCMM 2014- 2015.

•Head of Academics of the Business Students Association,

Pontificia Universidad Católica Madre y Maestra, PUCMM. 2013-2014.

•Logistics of the Flower festival organization

Flower festival foundation, La Vega, 2015-2016

TECHNICAL TRAINING

•Seminar: LEAD, PUCMM. February, 2015.

•Seminar: Theory vs. practice The actual truth in the world of business, PUCMM. 2014.

•Seminar: INNOVE Create, undertake and launch, PUCMM. 2012.

REFERENCES

Available upon request.

Contact this candidate