Customer Service Sales

************@*******.***

HAROLD R. VILLAR

PHONE # 714-***-****

**** *. ******* *** *** # 152 Anaheim, Ca 92806 ************@*******.***

Summary

Harold has an extensive experience in purchasing, inventory control, inside sales and Customer Service. Experienced and results-oriented purchasing professional with exceptional abilities in developing internal teams and vendor relationships. Track record of significant achievement, to include reducing costs, improving sales and profits, and developing and improving purchasing programs to meet corporate objectives. Exceptional leadership abilities concerning team initiatives. Outstanding interpersonal and presentation skills. Record of improving efficiency, productivity and corporate sales. Most experience in manufacturing companies and VARS.

Experience

Schneider Electric

Purchasing/Warehouse Administrator Costa Mesa, California Nov 2015 – August 2016

Managed activities of the purchasing and inventory control department.

Purchased supplies and materials at the optimal price and delivery cycle while maintaining lowest possible inventory levels

Monitored material stock levels, placing orders and interacted with vendors.

Reported information to management.

Blue Star

Inside Sales

Irvine, California

March 2008 – June 2015

Worked closely outside sales representatives to develop and overall plan to maximize opportunities and generate sales with customers and partners.

Achieves monthly sales targets and gross profit quota with field representative by prospecting new customers.

Managed daily schedules, meetings and agenda, both internal and with field sales representatives.

Labeltronix

Purchasing and Inventory Control

Orange, California

October 2000 – March 2008

Managed activities of the purchasing and inventory control department.

Purchased supplies and materials at the optimal price and delivery cycle while maintaining lowest possible invent tory levels

Monitored material stock levels, placing orders and interacted with vendors.

Reported information to management.

Smile International

Customer Service

Orange, California

January 1989 – October 2000

Resolved customer complaints via phone, email, and mail.

Assist with placement of orders, refunds, or exchanges

Utilized computer technology to handle high call volumes.

Worked with customer service manager to ensure proper customer service was being delivered.

Compiled reports on overall customer satisfaction

Education

Rock Hurst University – School of Continuing Education

Managing and Inventory Control – 2007

Forklift Certification - 2006

Additional Information

COMPUTER SKILLS AND LANGUAGES:

MS Word, Excel, Power Point, Outlook, Windows, Oracle, Macola, Gold Rush, and Goldmine.

Fluent in English and Spanish

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