Customer Service, Sales, Clerical, Machinist, Forklift
Resume:
Shane C. Milam
***** ***** ** ******, ** *****
**************@*****.***
OBJECTIVE:
Seeking a full-time position with a company which will require me to utilize my skills, abilities, and experience to ensure the company's success.
EDUCATION:
National Commission Certifying Agencies
The Cooper Institute - Dallas, TX
June 2008 to June 2010
Bachelor of Business Administration
Stephen F. Austin State University - Nacogdoches, TX
August 2001 to July 2005
Diploma
Spring High School - Spring, TX
August 1996 to May 2000
Certification:
OSHA Forklift Certified
WORK EXPERIENCE:
Machine Operator
Jyoti Americas, LLC. Conroe, TX March 2015 to September 2016
Ran a machine press that cut steel beams for powerline towers at angles to fit the tower.
All cuts had a 1-5mm tolerance depending on the location of the holes on the beam.
Production could be increased on certain cuts by making a plate and punching holes in the plate to be bolted down on the machines platform where steel pieces were cut at exact measurement’s every time.
Used an air powered grinder to grind sharp parts of the cut to prevent injury when
handled in the next department.
Responsible for conducting daily safety audits of machine and area surrounding.
Responsible for meeting daily, weekly, and monthly goals for amount of steel pieces
cut in weight and quantity.
Followed and implemented ideal quality standards for customers.
Read and understand blue prints in both standard customary and metric system.
Sales Associate/Customer Service
AT&T Wireless Communications - Humble, TX - November 2012 to August 2014
Lead team in training all associates on new and upcoming product and knowledge, while being open to constant change and innovation.
Top 10 in Greater Houston Area for reaching monthly Sales Quotas on a constant basis.
Recognized for constantly having higher than average ratings in Customer Satisfaction
(98% - Store and 92% - Company).
Filing Assistant/Office Services Manager
Johnson & Trent Houston, TX September 2011 to September2012
Responsible for keeping records
Fillings kept up to date
Retrieving files
Preparing legal documents
Manage letters, legal paperwork, case records, pleadings, correspondence, etc.
Work directly with attorneys to provide management services
Trainer/Server/Bar Back
Tommy Bahamas - The Woodlands, TX - February 2007 to August 2011
Train new wait-staff members in customer service skills, money transactions,
conflict-resolution and situational adaptability.
Provide optimum customer service and be adaptable situationally in an establishment that estimates half a million dollars in sales annually.
Work in tandem with the bartender; make sure the bar is fully stocked and prepared for a Night’s service; create checklists for inventory and maintain before and after service
stocking.
REFRENCES:
Available upon request.
Contact this candidate