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Customer Service Sales

Cagayan de Oro, Northern Mindanao, Philippines
January 17, 2017

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Human Resource Department

Dear Sir/ Ma’am,

I have heard that your company is in need consider me as one of your applicants. I am Nelson A. Caberte Jr., 33 years old from Cagayan De Oro City, 9000 Philippines. I believe that joining your prestigious establishment would provide me the significant change to take part in the progress and development of our city.

In Connection thereof, I will be greatly blessed and highly appreciate as one of your privileged employee that would allow me to gain and develop my skills and knowledge as well, I am very much interested in the position that you think the best fit to my qualification.

Enclosed are my pertinent papers as your referral. You can reach me through at this mobile number +63-916*******.

Thank you very much and God Bless!

Respectfully yours,



Nelson A. Caberte Jr.

Blk. 01 Lot 15 Bellevue Homes Subdivision, Upper Carmen

Cagayan de Oro City, 9000 Philippines

I am 33 years old and I’ve been working since 2005. About my qualifications, I graduated from Xavier University Ateneo de Cagayan and taking up Mechanical Technology and also I have an certification from National Competency in RAC SERVICING NC 11 - Refrigeration and Air- conditioning (TESDA). Apart from my previous experienced in a job which is the Appointment Setter, Purchasing Staff, Inventory Staff/Storekeeper, Office Staff, Data Entry, Google Docs, Email Handling, Customer Service, Telephone Handling, Sales Representative, Telemarketers and other Multi Tasking Work. I am honest, hardworking, dedicated and goal oriented person or you can say I am the person who doesn't wait for things to be happen but I believed in making things happen.


Age : 33

Birth date : April 02, 1983

Birth Place: Cagayan De Oro City

Sex : Male

Civil Status: Single

Citizenship: Filipino

Height : (5’6”)

Weight : 180 lbs.

Father : Mr. Nelson B. Caberte

Mother : Mrs. Milagros A. Caberte

Religion : Roman Catholic

Mobile Number: +63-916*******

Telephone Number: (088) 859 - 0077

Email Address:


To use my work experience, skills and education to contribute towards developing and expanding business opportunities, with the chance to advance to a management role position in a fast paced environment that will allow for personal growth and career advancement.


Appointment Setter (Home Based Work Online):

Advance Lead Generation Systems, LLC or Skyline Building Care LLC / 1966 Tice Valley Blvd., #289 Walnut Creek, CA 94595, USA

June 2015 to Oct. 2016

Set agendas ahead of time that knowing what you plan to accomplish in a meeting can help you decide how long to plan to stay at the appointment.

To set appointment for clients by cold calling, generating leads.

To generating contacts and leads and fixing appointments for various initiatives in the company.

Targeting customers, reaching out through various modes and channels, negotiation, leveraging contacts, network building.

Assistant Purchaser /Purchaser Buyer:

Nhotel / Bonne Business Corporation / Primewell Services Incorporation Agency

Cagayan de Oro

June 2013 to June 2015

Responsible for keeping the organization running smoothly by ensuring that it has all of the supplies and inventory that it needs. It is a negotiator that must be a good steward of the company's financial resources.

Responsible for securing the best price for all purchases without jeopardizing quality.

Responsible for generating and submitting purchase orders in accordance with the company policies and procedures. Must follow the proper chain of command and all specialty purchases must be approved by the purchasing manager.

Inventory Clerk/Stock Clerk/Storekeeper:

Nhotel / Bonne Business Corporation / Primewell Services Incorporation Agency

Cagayan de Oro

August 2012 to June 2013

Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment. Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer. Prepares reports, such as inventory balance, price lists, and shortages. Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies. May stock and issue materials or merchandise to various Hotel Departments.

Other Task assignments and Responsibilities:

Reliever Staff for Butchery Inventory-In-Charge:

Received turnover portioned goods (finished products) for Restaurant Sales

Ensures the Releasing of menus by Butchers for Function use, and Maintain the tracking and records of all stocks coming in and out of the Walk-in storage Chiller, Releases orders to Kitchen stewards

Reliever Staff for Dairy, Fruits and Vegetables Storage Inventory-In-Charge:

Receiving of fruits and Vegetables delivery, look and monitor the releasing of stocks to the kitchen staffs,

Assigned as Opener for the Storage Areas for complimentary breakfast operation as to release and prepare the stocks in right ratio.

Reliever Staff for Receiving Clerk of all Stocks Storage in Stockroom, Butchery, Dairy, Fruits and Vegetables Storage:

Receiving of all incoming stocks from the supplier delivery into Stockroom, Bucthery, Dairy, Fruits and Vegestables.

Receiving incoming stocks from other departmens in hotel.

Check all the expiry from the products before receiving the items.

Legal Officer / Loan Officer:

Granduke Lending Corporation

Tagum City, Davao del Norte

October 2011 to August 2012

To assist loan applicants who have difficulty qualifying for traditional loans. To approve loans to individuals and businesses. To tasked with reading legal jargon and providing advice to the clients they work for on a course of action in legal cases. To fulfill an important duty of viewing, interpreting and deciphering legal documents.

Customer Associates:

LBC Express – Mindanao Incorporation

Cagayan de Oro

October 2010 to September 2011

To inform customers about the benefits of certain products and help them complete their transactions. To assist clients by addressing complaints or offering refunds. Prepares for customer inquiries by studying products, services, and customer service processes. Accomplishes customer service and organization mission by completing related results as needed.

Other Task Assignments and Responsibilities:

Reliever Collector Staff for all Clients in Corporate Accounts:

Collecting all cheques payment every end of the month for all clients that covered by areas assignment.

Customers Service Sales Representative:

Sun Cellular Philippines

Cagayan de Oro

September 2009 to October 2010

Identifying potential customers and potentially culminating in a long-term, mutually beneficial relationship between the seller and buyer. Prospecting involves identifying and qualifying potential customers. Hands a sample of the product to the buyer at the beginning of the presentation, once again involving the buyer right away. To assess needs and involve the buyer, and use active listening, which is listening carefully to the buyer and using what the buyer says to help guide the direction of the sales presentation.

Anticipate objections that can be encountered during a sales call, such as those relating to price, product, source (company), and service.

Promoter/Sales Agent:

Tuscania Commercial Real Estate, Kauswagan

Cagayan de Oro

August 2008 to September 2009

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other. Promote sales of properties through advertisements, open houses and participation in multiple listing services. Coordinate appointments to show homes to prospective buyers. Generate lists of properties that are compatible with buyers needs and financial resources.

Intern/On the Job Training (OJT):

Diel (SSP) Refrigeration Air conditioning & Electronics Center

Malaybalay City, Bukidnon

May 2008 to July 2008

HVAC service and repair mechanic. Experienced in residential and commercial systems, able to troubleshoot. Record data when inspecting systems, such as temperature of equipment, fuel consumption and hours of operation.

Room Reservation Officer:

Luxury Tours & Travel, Le meridien building, Orchard Road


June 2007 to May 2008

Handled room reservations & quotations. Maintaining proper filing system. Provide administrative support to the department including answering phone calls and attend to guest enquiries.

Apprentice/Machine Operator:

Edison’s Machine Shop

Kauswagan Highway, Cagayan de Oro City

April 2005 to March 2006

Experienced in repairing dredges, cranes, front end loaders, car crushers, motor graders, scrap metal processing equipment, diesel engines, gasoline engines, winches, belt presses, filter presses, hydraulic systems and air condition. Responsible for a variety of steps, utilizing different equipment for each.

Experienced in machine shop practice and operation of machine tools including lathes, drill presses and shears. Need to keep track of the number of units that are scrapped due to various errors.


March 2008 - TESDA, Regional Training Center, Tagoloan, Misamis Oriental

NATIONAL COMPETENCY IN RAC SERVICING NC 11 - Refrigeration and Air- conditioning (TESDA)


2005 - Center For Industrial Technology (CIT) Ateneo De Cagayan, Xavier University

Mechanical Technology, Major in Metal Working and Machinery

3 year Course/Graduate







Customer Service (3 years), Purchasing Officer (2 years), Data Entry (2 years), Microsoft Excel (2 years),Google Docs (1 year), Inventory Clerk/Stock Clerk (1 year), Telephone Handling (1 year), Administrative (2 years),Marketing Management (2 years), Sales Representative (2 years), Driving (16 years)


Name: Arnel Medalle

Company: Oro Integrated Cooperative

Position: Marketing Development Officer

Cellphone Number: +63-358******

Name: Ronnick Pulvera

Company: Pag Asa Pawn Shop

Position: Sales Associate

Cellphone Number: +63-926*******

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